Customer Ratings & Reviews

I bought this for a Christmas present. Said it was compatible with my vehicle. I get a call from Best Buy and the insaller said he didn’t know if he could do it for my car because he never did my type of car before so I returned it. TRASH!!

Been working perfectly well as desired. Crew was very professional and i did fit the remote start in both my 2015 Chevy Equinox and 2019 Ford Explorer.

I purchased this device weeks ago because installation was included, the part that was no disclosed is the it takes weeks to installed because of appointment available for installation, will update once installed.

Have alway had good luck with viper this product has feature that it did not nave before

I purchased this same remote before for another vehicle because of the ease of operation.

Product has good capabilities but doesn’t reach the range it specifies

This was so awesome. I’m buying one for my daughters car and mine this Black Friday if they still have great deals like last year

Product seems like it will be good, bad part is trying to get scheduled for an install appointment. Made my purchase the end of Nov and was told the first install apt is 2nd week in Jan. Tough to review the product when I can't get it installed.

I love to Viper 2-way, but I was not given an instruction manual, so I can't get full use of it.

Awesome!!!!! Love all the cool features going to put one in my wife’s car

This product is ok. I am having problems with the way it was installed. If I hit the Lock button more than twice my car starts. I was told to hit the remote start button twice to start it.

I want to start off by saying I do love shopping at best buy but this time very dissapointing!!! I cant rate the actual product because I ended it returning it because they advertise installation included but when I called right after xmas i got the run around and was told the earliest they could do it was end of february and closest location was like an hour away!!! Seems they dont want to be in this market of car stuff anymore as they are eliminating many of the the install locations so therefore swamped and the 2 month wait and in store good luck getting any help or someone that knows about car remote starter !!, Its a shame because I had no problem last year getting help when I was spending over 5k on kitchen appliances but guess this field not worth it for them...I ended up spending 40 bucks more but going to place in town and had installed in couple days!! So since they make you put at least 1 star its not because of the product but best buy service...

Received as a gift. Haven’t had opportunity to use much as it is summer. It will definitely be used more in the winter

Must combine with smart start to get full effect of device

I love the fact that with the DS4 you can actually use your phone to start your vehicle without any extra components to buy.

Works great. Only problem is I'm having trouble figuring out how to connect it to Bluetooth.

Remote is slightly temperamental but other than that it works fine

A must have tech in any vehicle. Definitely recommend to all plus you can download the app to your phone that’s a thumbs up!!

Purchased this online. The box said it was for the vehicle I purchased it for. We called to get it installed and they said it wouldn’t work for our vehicle. I can’t rate this since it was never used and returned

It was great product. I was not informed by Best Buy employee very well on what to do before the install date