Customer Ratings & Reviews

Wasn't worth the install. Didn't work after 2 weeks. Returned it.

So far so good..I would recommend a remote upgrade and my headlights no longer work on Auto...kind of annoying...

This is the second one we have purchased, both work great. Bluetooth range through the app is limited and decreases through walls as bluetooth would. Standard fob works fine.

Poor installation Doesn’t work half the time I won’t purchase here ever again

I’m excited to give to my husband this Christmas gift. I was impress with the service. Very speedy delivery

I had bought an alarm system for my car, had it installed after the guy took a WHOLE shift to get it completed; not know what he was doing. 6 months down the line my car starts to have electrical failures, 2000 bucks later, a week without a car, dealership stating evidence of improper installation of alarm system.. best buy is denying any liability. NEVER DO BUSINESS WITH THEM.

I have purchased these remote statrters before so I know they work. The problem is that when I gave the gift (early Christmas gift), we called and could not get it installed until mid to end February in Leominster, MA. the cold weather will be pretty much over by then. Why do you sell a product when you don't have enough people locally to install them?

It does what it says its supposed to. Purchased online and getting an install appointment was a pain.

We bought the remote start before Christmas and the soonest it can be installed is the end of February. I am not pleased with having to wait until winter ends to have it installed.

Loses memory and have to reprogram about every two weeks. Fortunately it’s easy to do. Also Bluetooth start on iPhone will not work.

Returned it after purchase as Viper only gives out their install codes to professional installers and I was doing a self install. Ended up buying a different brand and installed it myself at a much cheaper cost. Other brand was an easy install and great customer support from the manufacturer.

Product can only be installed by bestbuy. You can’t installed it yourself. Needs flashed for your car. They Should of stated that in item description !

My car stopped working after the installation. I have put jumper cables on my battery just get it to kick over every time i need to drive my car.

Hate it. I was told once I start it to pump the brakes for about 2 seconds and when I do the car will be ready to go, but instead it cuts off. I turn it on and have to repeat this cycle 3x before my car stay on. On top of that; with the keys in my hand and no button being pushed, my car cut on by itself when trying to come into work. This cycle was also 3x before the car stayed off. I absolutely hate it.

I have not been able to experience my product due to no installation time yet! I had to change original schedule due to work obligations and when the appointment was rescheduled, the scheduler screwed up what was being installed and I showed up for the appointment only to be turned away because it is a 2 hour install.

Not very good at all made several trips to find out what was wromg only to find they had tons of problems with this unit

don't like it, can't even use the phone app to start it.

I want to sue you but I not do that.They told me that viper is not fit for my car accourding to that person and instead of 319$ product he install 150$ product and ait’s fit perfectly .That’s how you cone the people

Bought this for my wife so she doesn’t have to wait for her car to warm up but the range is not exactly what they have put under specs.

Absolutely love this remote starter..Why didnt I by this sooner...the fact that you can also use your smartphone to start and stop your car was a plus..installation was quick and very friendly. I have no problems starting my car from my office