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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3072 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 3,072 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Yep

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well !! Comfortable Good sound quality !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Head set

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality durable product quick and east set up

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good for your ear holes.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits comfortably, sound is excellent quality, overall a good purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not bad !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my grandson. He's a gamer. So far no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought a few of these through the years. I love these headsets as it gives you everything you want in a good headset without extra features you would not use. The sound is great and has great mic quality. I bought the black version as a gift for someone I know this time since it was at a good discount. So far, the person I bought it for has been loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 3 out of 5 stars

    Sound did not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones were comfortable, but had to return the headphones because the cord had a short and I could only hear sound out of one side.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Decent headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent headset, not a fan of 3.5mm headsets but this was very solid build quality, I just upgrade to Astro A50s for the wireless.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent construction, great sound quality, nice neutral design, and very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Problems with feedback.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried replacing a similar HyperX headset with these for use with my Xbox but I was getting some feedback from the mic. I wasn't able to fix the problem so I ended up buying Microsoft's new wireless ones. I left a decent review because except for that one issue these are excellent. It might've been a defective pair or just a problem with my specific set up. (Plugged directly into controller)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great gift item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter is real "gamer." She loves these headphones and has called it the best present she ever got. that's enough of an endorsement for me.

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 2 out of 5 stars

    Hyper-X headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I heard rave reviews about these gaming headphones and just had to try them out. I thought they were way too heavy and my neck hurt after wearing them for about an hour and a half. Also, I thought the volume was very low. They do however feel great on the ears and you can tell that the earcup design was well thought out.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set. Pleased with purchase. Good buy for money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift for my son. He likes it pretty well. Lasted about a year and a half until the mic went out and needed replaced, but could order it from Amazon no problem.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son plays on PC and he loves this headset. We did have an issue where one side stopped working (I’m guessing he dropped it), but we purchased the warranty so best buy replaced it. If you ever buy a nice headset (like this one), buy the warranty. Definitely worth it. None of his headsets have ever lasted so I’m pretty confident the craftsmanship was not the issue.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great speakers. Quiet mic

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lightweight. The mic is (according to my buddies) really quiet. But the speakers are beautiful.

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice headset for the cost. Great sound quality to boot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    way better than turtle beaches, fit comfortably and sound quality is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a four year old headset with the Alphas. Wasnt too sure about how good they would be considering the price they were listed at, but turned out to be great value for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it You wont regret it Super comfortable, great sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. The microphone sounds good and they’re super comfortable!

    I would recommend this to a friend