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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 3069 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are impressed with the Cloud Alpha Wired Stereo Gaming Headset's sound quality and comfort, making it a popular choice for gaming. Many appreciate the headset's reasonable price, good microphone, and lightweight design. However, some customers have expressed concerns about the volume control, fit, and occasional echo issues during streaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 3,069 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    10/10 recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i’ve had this headset for 4 years and the sound and mic quality are still good and clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great wired headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this to my brother in law as a gift because his previous headset, same brand, stopped working after a couple years. And has said that this version is wayyy better than his previous. No complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great gaming headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Cloud Alpha wired gaming headset. My son love it, bought on Black Friday sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and it has that HyperX quality. This is my second headset and won’t be my last from them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this headset she couldn’t wait to get them

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great quality for gaming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these at Christmas for my nephew who is into computer gaming. He’s recently begun streaming and has a been happy with the headphones. Great quality audio and voice. If you’re starting out or a pro give these a shot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Fantastic!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got them fkr my son’s birthday. He absolutely loves them and is very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rahhhh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is always a to go headset for me and it shows

    I would recommend this to a friend
  • Cons mentioned:
    Volume

    Rated 5 out of 5 stars

    Awesome purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though it's not a wireless headset, it is really nice!! Out of the box you won't get the full volume, but if you tweak the settings in your Xbox, they will work great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The family loves this headset.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has had this same headset for over a year now issues. So I figured I would buy the same one love the fit and sound the mix is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They work good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones work great haven't had any issues with it at all

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bang for your $

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones and high quality for the price. Wish the cord was a little longer, but nothing an extension can’t solve. Will be buying more for my kids.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset for mostly beginners but also intermediate players. Great sound quality and my friends say the mic quality is significantly better than my previous headset which was a $30 turtle beach Xbox headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very lightweight and comfy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The problem that I have always had with headphones is that they are heavy and sometimes cause my neck to ache from the weight. Have not encountered anything like that since getting these headphones. Been wearing them for 5hrs almost every day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Game Headset

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was as expected. As usual the ordering process was outstanding, and using the Best Buy credit card helps every time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Fit

    Rated 5 out of 5 stars

    Works for a big head like mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for the price. Sound quality is good but I wish there was separate volume controls for chat/audio. I bought this mainly because it was recommended for big (giant) heads like mine. I wear a size 8 hat and it fits comfortably but does start to feel tight after more than an hour. With that said, it’s one of the better fits for giant heads that I’ve tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I got these cause of Valkyrae from 100 Thieves

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had these headphones for about a year now I love them, they really do cancel out noise I barely hear anything. I use this for school, gaming and watching movies great purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I prefer wireless but had been having issues with my wireless headset for some time now and got fed up and bought these after hearing my cousin say good things about them. I'm enjoying them, super loud and great bass!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    HyperX - Cloud Alpha

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a spare to my other HyperX - Cloud Alpha pair. Very comfortable for a large head. Easy on the ears vs others. Haven't had any issues using on Xbox or PC. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling gaming headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are phenomenal, it sounds so crisp and clear, but it’s also noise canceling so sometimes I have to put up one of the headphones, because I’m scared I won’t be able to hear what’s going on around the house!

    I would recommend this to a friend