Customer Ratings & Reviews
- Model:
- NS-PCHDEDS19
- SKU:
- 6153102
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 2-Bay HDD docking station for its ease of use, fast data transfer speeds, and overall performance. The device's compatibility is also impressive, effortlessly accommodating various hard drives. However, some customers have noted concerns about the size, power issues, and loose connections.
This summary was generated by AI based on customer reviews.
don't work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.got it home put in my old hard drives and nothing happen wish a never bought it
No, I would not recommend this to a friendNot impressed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool idea, but doesn’t work. I tried several times with different hard drives to see if it would work and all lights are lite. But Windows doesn’t recognize the drives. I can plug them in regularly but they don’t work when using the docking station.
No, I would not recommend this to a friendCan't make it work. Likely to return it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very few instructions come with this. Supposed to be simple but cannot get my computer to recognize it. I have Windows 10 and have not decided whether it is an OS problem, a hard drive problem, or a faulty hard drive reader. Still working on it but will likely return it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
I am sorry to read that you are having troubles with setting up your Docking Station. As a suggestion I will like to recommend to get in touch with us at the contact link below so we make sure that the setup is being done correctly, before you return the item.
Itzel I. - Insignia Support.
https://www.insigniaproducts.com/contact-us
Slow
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't buy this product. So many better things out there. I only bought it because i didn't have time to wait for a shipment. Probably would have been faster to wait for something else after the amount of hours i invested in this. This thing is so slow.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi jplarchitect,
Thank you for taking the time to leave your review on our HDD docking station. We understand that this is important for you to be able to store your important data. It is definitley not normal for it to be performing in such a way. For this reason, we kindly invite you to contact us so we can look into this and provide you with a proper resolution.
- Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us
Wasted time and money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a waste purchase I actually took the item to the store and ask for help only to discover when I got home it can't fit. Now I have an item that I can't use and is unable to return. what a waste of money and most importantly my time.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi!
I understand the feeling when things don't go as planned. Allow me to remind you that all our products have a 1-year (365 days) of manufacturer's warranty, so please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Did not work
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The hub did not work for me. It did detect the hard drives, but it wanted me to format/delete my files before letting me use it. Which didn't make any sense i had 2 drives that were fat32 and ntfs formatted. Oh well.
No, I would not recommend this to a friendDid not work
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I tried to use this item to copy hard drives and it would not work.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Toni,
Thank you for taking the time to review our Insignia™ - 2-Bay HDD docking station. I know it can be dissatisfying that its not working as expected. It could be a compatibility issue. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Monday-Saturday 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support
I couldn't get it to work
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this when I could not get windows to recognize it when i installed the drives. Not worth the aggravation
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the docking station. I am sorry to read about the inconvenience. Kindly contact us.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
xxx
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned unit to place of purchase. Did not work with drives as hoped.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Giftcomputer,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you the # is 888-237-8289.
Insignia Support.
Renee
https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746
not plug and play in Windows 10
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I stil l have not been able to get this device to work well in Windows 10. I have significant experience with computers and do many of my own repairs. I would not purchase this item again.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello. Thanks for taking the time to review our 2 Bay HDD docking station, we are really sorry to read that you experienced this situation with this product, please let us assist you in this by contacting us, so we can get the best solution available for you. Hector S. - Insignia Support https://www.insigniaproducts.com/contact-us
Skip it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn't work. Don't bother. Should have been trivial. Ready to set up, did I mention? It doesn't work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RobertS,
Thank you for writing a review about our Insignia™ - 2-Bay HDD docking station. We know how annoying is when the unit is not working as expected. We would love to check this situation further with you, I'd like you to contact our support team for further assistance, our agents will be more than happy to assist you, please follow the link below or reach us at 877-467-4289. We are available to take your calls from 8 am to 9 pm CST, 7 days a week.
Insignia Support
Louise
www.insigniaproducts.com/support
worthless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible purchase unable to get it to work so I gave up and it sits on my desk its great for holding pencils. Waste of money and the associate was no help so...
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there!
Thank you for writing a review about our 2-Bay HDD Docking Station! We know how annoying is when a device does not work as expected. We would love to check this situation further with you, so please feel free to contact us at the link below!
-Angelica G. | Insignia Support.
https://www.insigniaproducts.com/contact-us
Broken slot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to clone drives and was disappointed when one of the drive bay slot would not connect.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Anywho,
We are sorry that this product disappointed you. Please know that we consider your feedback so we can continue to improve the quality of our products. If you need further assistance, please contact us at 1-877-467-4289.
Insignia Support
Lea
https://www.insigniaproducts.com/
Confused
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not working how I thought it would... computer not even recognizing the SSD and HDD inserted I tried chatting with Geek Squad to no avail
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello.
Thank you for writing a review for our 2-bay HDD docking station. I am really sorry to know that this product is not working as expected, but do not worry, you can contact our customer service team, they will do their best to help you with this situation. You can contact them via e-mail or phone call following the next link https://www.insigniaproducts.com/contact-us
Carlos O - Insignia support.
Not very reliable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we first bought was excited because other brand had to be sent out paid in advance all kinds all crazy the Best Buy got there own but it heats up stops a lot of deferent problems
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Chris.
It is most important for us to provide you with the best experience with our products and we really appreciate your feedback. I would like to provide you with warranty options for your products, this is why I ask you to contact us at 1-877-467-4289 so we can further assist you.
Alexander G. - Insignia Support
Tried it; didn't work.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit did not work for its intended purpose. Returned it for a refund.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi GhostofKyiv,
We're sorry to hear that this product did not work the way it should be. Please know that we are considering our customers feedback to improve the quality of product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Broke
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stop working in less of a week. I used to recover files.
No, I would not recommend this to a friendwaste of time
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tryed cloning hard drives but always gave me error messages about the drives wasted 2 hours trying third party software nothing worked do not buy!
No, I would not recommend this to a friendDisappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was not able to get it to work. I am going to try to take it back.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi MichaelA,
We appreciate your feedback about this product. It is important for us to know your experience so we can continue to improve the quality of our products. Please contact us at 1-877-467-4289 if you need further assistance.
Insignia Support
Lea
https://www.insigniaproducts.com/
Didn't fit hard drive i needed
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't fit hard drive i needed. This one supports SATA and i need Ultra ATA
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our 2-Bay HDD docking station! We understand that you're having issues with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with your unit.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us