Customer Ratings & Reviews
- Model:
- NS-PCHDEDS19
- |
- SKU:
- 6153102
Customer reviews
Rating 4.5 out of 5 stars with 1991 reviews
(1,991 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers admire the 2-Bay HDD docking station for its ease of use, fast data transfer speeds, and overall performance. The device's compatibility is also impressive, effortlessly accommodating various hard drives. However, some customers have noted concerns about the size, power issues, and loose connections.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Foget this product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth buying only works with on type of drive.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you, Bert2020, for sharing your experience with the Insignia™ 2-Bay HDD Docking Station. We appreciate your feedback and are glad to hear you took the time to let us know about the compatibility issue. Your insights are valuable as we strive to improve our products. We hope you find a solution that better meets your needs in the future. Jeth | Insignia Support. https://www.bestbuy.com/site/insignia-2-bay-hdd-docking-station/6153102.p?skuId=6153102
Rated 1 out of 5 stars
Garbage
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.garbage. just stopped working after 3 weeks and no longer returnable.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Michael,
We're sorry for the inconvenience. Please know that your feedback is important to help us improve the quality of our product.
Insignia Support
Lea
https://www.insigniaproducts.com/
Rated 1 out of 5 stars
Doesn't support modern large drives.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a VERY old design that doesn't handle most new hardware.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thank you for taking the time to review our 2-Bay HDD docking station. I understand it wasn't compatible with your hardware and that can be disappointing. You should know that Best Buy usually offers at least 15 days to return and exchange products. Also, we are continuously working on improving our products and their designs. So, we definitely appreciate your feedback. Feel free to use the link below to reach us if you have any more questions or want to check other options.
Insignia Support
Miguel C.
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
toaster disk copyier
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Could not get it to work for me..had to hire geek squad
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Didnt work. Took drive, expert helped me. Didn’t work
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello there,
Thanks for taking the time to leave a review. I am sorry to read that your station did not work. I know this is disheartening. I will definitely be passing along this information to my team so we may continue to improve and work on our products. If you have further questions, feel free to contact my team at any time.
Janine G. - Insignia Support |  https://www.insigniaproducts.com/contact-us |
Rated 1 out of 5 stars
Dont buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return it. During use it would lose connection and shutdown all usb devices.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello, Thank you for taking the time out of your busy schedule to leave a review of the HDD docking station. I am sorry to read that you had to return the unit. We appreciate the feed back.
Grecia M. Insignia Products | https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I can’t get this device to work and have not been able to return to the store to find out what is wrong.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi goldie, I am sorry to read that your unit is not working. My suggestion would be to contact us first, so we can troubleshoot your unit before you go to the store. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not worth the time
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work what else can i say, just not even worth the time
No, I would not recommend this to a friendRated 1 out of 5 stars
Drive docker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not seem to communicate with either laptop, both old and new
No, I would not recommend this to a friendRated 1 out of 5 stars
Computer would not recognize
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned because it did not work and tried it several times
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work a lot at least the one I received had to returned it
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work so good...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried to install on a computer and would not work. Drivers are not available. Was not helpful...
No, I would not recommend this to a friendRated 1 out of 5 stars
Not a good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The windows computer did not recognize this device.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi! I understand that your computer did not recognize this docking station, and I would like to let you know that you can contact us so we can try some troubleshooting steps with you to get this device connected. Viri E. Insignia Support. https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My computer would not recognize this, I would not recommend anyone buy it
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi.
It could be your particular unit the one not performing correctly. I honestly hope this situation was addressed on a satisfactory way for you by our crew at the store.
Charles V. - Insignia Support
https://www.insigniaproducts.com/contact-us
Rated 1 out of 5 stars
Not recognized
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My computer identifies it as a Netgear router. Not.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi, Dragon1327.
I apologize about this situation with your HDD Docking Station. I would really love to provide you with alternatives for your product. This is why I kindly as you to reach us at https://www.insigniaproducts.com/contact-us so we can properly assist you.
Cesar G. - Insignia Support
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Suprisingly Well!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to recover a SATA3 drive from a dead computer. My experience with "hardware solutions" is they work about 25% of the time, and then only with an adapter. As a software engineer...yah software is worse! But this unit actually worked first time; it up-jumped-and-ran without anything more than a USB connection. I simply plugged the bare driver into the unit like a toaster and Windows 10 saw it an another USB drive. It had a Windows 7 backup on the old driver and Windows 10 has a somewhat handy tool to retrieve files from that format. I had to connect the drive directly to the new computer but the Windows 10 unit saw it and I was able to recover everything I needed. It was far easier than I expected and worked better than I imagined. For $40 (USD), it was a bargain. Thanks for making this unit.
I would recommend this to a friend - Pros mentioned:Usb
Rated 4 out of 5 stars
Simple, effective, and economical
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit has two big things going for it: it does exactly what it says it does, and it's available at a good price. There's even a bonus USB 3.x (Type A) port for another device. The footprint is noticeably smaller than most docking stations, which can help on a crowded desk. (Don't ask how I know that.)
I would recommend this to a friend Rated 5 out of 5 stars
Toaster for your HDD drives
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is like a toaster for your hard drives. It connects multiple internal drives to an external port on your PC or device. Works great.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Worked great with my Win 10 drive
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have an older desktop that had the Win 10 upgrade. but the updates for the last 6 months have all failed. Sometimes I can easily recover from the failures and others I have to restore from and image. It recently failed again, and I was not able to restore from a checkpoint. I finally decided to just bite the bullet and scrap the machine. I had most everything backed up, but wanted to pull a few more recent files from the drive. This dock worked perfectly and after clicking the button to get access to the files, I was able to find everything. Since there is no cooling with this dock, you will probably want to use a small fan if you plan to have it up for any length of time.
I would recommend this to a friend - Pros mentioned:Compatibility
Rated 4 out of 5 stars
Works good but no SMART data
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to be able to wipe a pile of hard drives with Linux PartedMagic on the Hiren's boot CD. It connects well, wiped the drives without a problem, allow reformatting and all partition functions without a problem. Where it fell is it doesn't allow SMART data from any drive. SMART data allows you to know if a drive is failing or not. My cheap StarTech cable does this. Why does this drive dock not?
No, I would not recommend this to a friend







