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Customer reviews

Rating 4.3 out of 5 stars with 1499 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the CrossWave Pet Pro All-in-One Multi-Surface Cleaner as easy to use, especially for cleaning pet hair and multi-surfaces like hardwood floors. It is also considered a time saver and lightweight. However, some customers have concerns about the cleaner leaving streaks, requiring frequent cleaning, and having weak suction.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,498 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for pets owners

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum because we have 3 dogs, sometimes they are very messy. With this vacuum cleaning is very easy. You can fine cleaning solutions everywhere for it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great cleaner

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 cats and our floors were wanting for skmething more! Tgis definitely did the trick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum and great wet mess cleaning

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum cleaner is great and has incredible suction and power. I like that it can transition from different type of floors like tile and hardwood floor. The ability that it can vacuum as well as mop wet messes is a great thing especially in a household with multiple pets. Having three dogs there is a lot of hair as well as wet messes that the cross wave can take care of it quickly and easily. I do wish that the vacuum cleaner had a bigger tank for both the cleaning solution as well as for the dirty water after use. The filter inside that separates the debris from the water makes it easy to clean out bad not too messy. I would definitely recommend this vacuum cleaner to anyone that has children and pets for easy cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    1 husky, 1 bulldog, 1 boxer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works great. I have 3 big dogs who tear up the yard and it only takes one rainy or snowy day for my house to turn into a mudpit. I can run this thing on the hardwood laminate/vinyl planking floor and it gets the mud out in addition to all of the dog hair and normal messes.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Bought because of tictok!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my wife and she LOVES IT.... won't stop using it! The amount of stuff this machine picks up, cleans, and the drying feature is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine makes cleaning easy The floors are so clean after using

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love this

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my home of 5 dogs! Works amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Amazing. If I could give it 10 stars I would

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a inventive product! Every home should have one. Sweep and mop all at the same time. Cut the cleaning in half with this. It even has a mode where you can use it on a area rug. The cleaning solution makes your whole home smell great. Perfect for pets and hard wood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bissell CrossWave Pet Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 dogs and 2 cats and they can generate a lot of mess on the floor. I got this with the hope that it would help simplify cleaning and it has and does a really good job. The only real complaint that I have is that it won't clean right up to the edge of the floor trim.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent, deep cleaning product with multiple use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! It works really well around the house and we have never had cleaner carpets! Our only concern would be that the soap runs out very fast but gave our carpets new life with a deep, thorough clean! The vacuum aspect works very well as well!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Mop all in one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed to work well on my laminate. It was very loud. Still left a film on the floor. Feel like some features could be improved.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great for smaller living areas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a 1700 sq foot house and I kept having to unplug and plug it in before finishing an area because the cord wasn’t long enough for my home living area. It was a deal breaker for me but this machine can work nicely for others. You do have to clean the tank every time you use it and sometimes more than twice during use so that can be annoying but it does what it advertises, which is sweeps and mops at the same time. Definitely a time saver if cleaning one area like the kitchen after use but I don’t have that much storage to keep a bunch of cleaning machines so I had to return it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Works flawlessly on the hardwood floors. Since the purchase, we were able to dispose of the steam mop, swiffer, and mop. All while saving a ton of time by not having to vacuum first! Super easy cleanup and ready for next use.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted this and I’m glad she did. I was skeptical at first but this thing works wonders. We have 4 dogs, 2 labs, a dachshund and a chihuahua. We have hardwood floors and now they are spotless. Works great on carpet also. Picked up more hair than our regular vacuum. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bissel cross wave Pet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works really well. Delivery was fast! We have a fairly large house with wood floors and can’t keep up with the lid and dog messes. This helps a lot as it reduces steps. It’s nice to be able to vacuum and wash at the same time. Would recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasnt what i was expecting. It did so much and it was honestly one of my best purchases. I love the dual action where you can vaccum and deep clean the carpet. Including the hard wood floors. With all my pets this certainly came in handy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Great product easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product works well. Cleans great and doesn’t leave the tile too wet. The only downside is the formula price adds up.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Well, my daughter was thrilled

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She loves it. Had been hinting about it for months, so happy birthday. She has a couple of dogs and 4 kiddos and she said it made a huge difference right away.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Put away the Mop and Broom

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seen many reviews about how hard it is to clean this. I dont find any issues at all,This things does what they say it does Its easier then having to keep a mop and broom around

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Vop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vac-mop has been a game changer. With 4 dogs and 2 cats it has greatly helped with keeping my hard floors clean.

    I would recommend this to a friend