Customer Ratings & Reviews
- Model:
- SE450G1
- |
- SKU:
- 6239405
Customer reviews
Rating 4.7 out of 5 stars with 1974 reviews
(1,974 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers commend the 450VA Battery Back-Up System for its battery life, performance, compact size, surge protection, affordable price, and ease of use. Many appreciate the generous amount of outlets available. However, some customers have noted the absence of a USB port, while others have mentioned concerns about noise, weight, and alarm issues.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Battery backup unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first time I tried to use it the power button stuck down and would not return. Unit would not turn on. Store would not replace it and now I have to spent $20 to ship it back for replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn’t work for me
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it, because after I had a power outage it didn’t keep my computer on for hour. I also purchased two; one for my modem and one for my computer.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, A UPS battery backup is not meant for extended use. They are designed to provide enough uninterrupted power to be able to shut things down properly in an event where power is lost.
Rated 1 out of 5 stars
Non-Charging Charger
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When charging the iPhone, the device will stop charging after about 30 minutes. When this occurs, the LED will continuously blink indicating a foreign object is on the charger.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, The LED light on the unit will blink if the unit does not detect utility power and is running off of battery power. If you are using this as a portable battery, that is not the intended use. If the unit is set up properly and you are experiencing issues, please reach out to our support team at 877-297-6937 for assistance as we'd love to hear from you. Thank you for submitting your review!
Rated 1 out of 5 stars
Waste of Money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't last a year before the battery gave out... Oh uses a hard to find battery... Spoiler Alert. New battery on Amazon is about the same price as this backup unit...
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Harley, The SE450G1 is classified as having a non-replaceable battery and it is recommended to be replaced when it reaches end of life by CyberPower. This unit, however, comes with a 3 year warranty from date of purchase. Please reach out to our support team at 877-297-6937 and we'd be happy to assist.
Rated 1 out of 5 stars
Better ones out there
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lasted 13 months and died and unless you buy the extended warranty, you have to but new one every year.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .The SE450G1 UPS comes with a 3 year warranty. Please reach out to our support team at 877.297.6937 for assistance. We'd love to help!
Rated 1 out of 5 stars
meh
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.did not even fit the power cord to my sons PC after the salesman told me this is the right one
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Gamer,
The SE450G1 is equipped with NEMA 5-15 receptacles which is the standard plug used in North America. If you are experiencing issues or have any questions, please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you!
Rated 1 out of 5 stars
Do Not Buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not protect against power surges or blackouts. Do not buy this
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello,
We are sorry to hear that the SE450G1 is not working as intended. This unit has a 3 year warranty from the date of purchase. For troubleshooting assistance or for assistance with getting a replacement, please reach out to our Technical Support team at 1-877-297-6937 Option 1, and we will be happy to assist you. We hope to hear from you.
Rated 1 out of 5 stars
junk
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it hooked up to a TV and ps4. faiked to keep either item running when the power went out.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Panther911, It is best practice to look up the power requirements of the equipment before making a purchase. The SE450G1 is a 260 watt unit. A PS4 and a TV is likely exceeding the capabilities of the unit. If you need assistance with product selection, please reach out to our sales team at 877-297-6937 option 2, and we'd be happy to help.
Rated 1 out of 5 stars
Seriously consider what peace of mind means.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Destroyed $4k worth in home entertainment equipment and I'm stuck on hold for a CEG claim.
No, I would not recommend this to a friendRated 1 out of 5 stars
not worth the money for PC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.unable to power monitor and PC. trips. and if does able to power PC, less than 5 minutes.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, A UPS(uninterruptible power supply) unit is not designed with the intention of working off of the battery back up. It is intended to provide uninterrupted power during an outage with enough time to save and shut down properly. If you have any questions about UPS units, feel free to give us a call at 877-297-6937 and we'd be happy to assist.
Rated 1 out of 5 stars
What a waste!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A bad storm and power outage did it in. It just stopped working. A waste of money.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, The SE450G1 comes with a 3 year warranty. If you are within the warranty period or would like assistance troubleshooting, please give our support team a call at 877-297-6937. We hope to hear from you!
Rated 1 out of 5 stars
Does not work properly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Four low power items plugged in. First time power went off, lost everything. Thought my wi-fi was burned up. Won’t use it.
No, I would not recommend this to a friendRated 1 out of 5 stars
It’s a cheap UPS
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Your typical cheap UPS with a poor quality battery designed to fail after a few years.
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello Malphius,
Thank you for taking the time to write a review. The typical life of a battery is 3-5 years, our warranty covers the product for up to 3 years from its purchase date. Please contact our technical support team for warranty service information, we can be reached at 1.877.297.6937 (option 1). We look forward to hearing from you!
Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quit working after only 11 months. Simple as that. ...
No, I would not recommend this to a friendBrand response from TechSupport
Posted .Hello, The SE450G1 unit comes with a 3 year warranty from date of purchase. Please reach out to our support team at 877-297-6937 and we'd be happy to assist you through warranty services. We hope to hear from you!
Rated 1 out of 5 stars
Defective item
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was defective and didn't even work. Won't buy this brand again
No, I would not recommend this to a friendBrand response from TechSupport
Posted .If you'd like assistance with the unit, please reach out to our support team at 877-297-6937 and we'd be happy to assist. We hope to hear from you!
- Pros mentioned:Performance
Rated 5 out of 5 stars
Get it
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this thing. Instead of plugging a single device into one socket you can plug 8 devices into 8 sockets! Also does great in power outages and fluctuations. It's done a great job for me.
I would recommend this to a friend - Pros mentioned:Performance, Size
Rated 5 out of 5 stars
R H Columbia, SC
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised and fits in the space that I had for it.
I would recommend this to a friend - Pros mentioned:Battery life
Rated 5 out of 5 stars
Excellent battery backup!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I live in a place where power issues are common, and this product has exceeded my expectations. I am using it to keep a 24 inch curved monitor, and a brand new gaming PC, as well as a brand new WiFi expansion system alive whenever there is a power problem, and it's kept everything working right and without problems every time there is a blackout, and whenever there is some power surge, my devices barely ever feel the impact; if they feel it at all. The design is quite common, but its compact looks would sit well anywhere it is set, and it's long cable is just perfect for it to reach easily where you need it. I would recommend this to anyone!
I would recommend this to a friend - Pros mentioned:Performance, Size
Rated 5 out of 5 stars
satisfied
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.works great...no problems. not too big & not too small
I would recommend this to a friend - Pros mentioned:Price, Size
Rated 4 out of 5 stars
Surge protector and battery backup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Compact with plenty of outlets and an affordable price.
I would recommend this to a friend



