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Customer reviews

Rating 4.6 out of 5 stars with 974 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Shark APEX DuoClean's powerful suction and ease of use as significant advantages. Many appreciate its effective carpet cleaning and quiet operation, along with the convenient cord length and useful attachments. However, some find the vacuum to be heavy, and there are concerns expressed regarding the warranty coverage. The price point is also mentioned as a potential drawback for some consumers.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 974 reviews
  • Rated 5 out of 5 stars

    The Best Vacuum period

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Great functionality, everything just works. Great for homes with pets like mine. I love it so much I bought my friend one and She loves it! You wont go wrong buying this.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cleans well but is cumbersome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the way it cleans BUT it is awkward and is a little hard to maneuver. Also when you detach the canister to use the vacuum under furniture, the brush part is not easily controlled since it is a lot lighter without the canister on it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Lightweight Powerhouse

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two long hair dogs and this thing is amazing. It tackles the hair with ease but it light enough to tackle stairs and versatile enough to get into the small spaces.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    pet hair ughhh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased for pet hair guard zero-m. machine is used to clean carpet that an adult Newfoundland calls home. So far so good, we haven't had to clean the roller yet. Time will tell. Otherwise as expected from a canister vac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Vacuum ever!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for the best vacuum you have ever wanted, look no further. It picks up EVERYTHING. It's quiet, easy to run and light weight. Well worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is amazing, now my kids don’t mind vacuuming! We have a long hair cat and thing gets all the dug in hair, and you don’t have to clean the hair off the brush!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best vacuums on the market hands down

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark vacuums never disappoint, I have several and they all work better than advertised. Don’t spend more on vacuums that are not as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WONDERFUL VACUUM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WONDERFUL VACUUM VERY QUIET, AND EASY TO USE AND EASY TO SERVICE UNIT. KEEP UP THE GOOD WORK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has great maneuverability! It's perfect for reaching the hard to reach areas at any angle needed. I look forward to trying all the attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Too Heavy & Big

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction, however the vacuum is so large it chipped paint on my floor boards and broke my back. Had to return because it was so hard to maneuver and bulky.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fine vacuum

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is fine vacuum. I basically got it for free with rewards from larger purchases so I can’t speak about value for your money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shark Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this to replace a 12 year old shark a great vacuum I didn't think they could get better than my old one but it is except for the dirt tank is a little smaller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unsure on how to go by buying a vacuum but this one was a great choice. Picked up so much on the carpet we have in the bedrooms. So far used it 4 times now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it picks up so much dirt the first time!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great with 3 kids and 2 dogs we have lots of dirt and dog hair each and everyday. It is a life saver and i can vacuum 3 times a week instead of 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This vacuum is unbelievable!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Without a doubt, this is hands down the best vacuum I've ever owned! Amazing power, very quiet. The self-cleaning brush roll is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the Shark Apex Duo to replace our Dyson and it is the best vacuum we have ever had. Love the versatility and the suction power on this model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark - APEX DuoClean with Zero-M Powered Lift-Away - Espresso was a fantastic purchase. I've had no problems at all with this vacuum !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for pet owners

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have 2 dogs(Shelties) and 2 cats, so cleaning up fur is a constant battle. Best machine by far. Our other machines are now retired to the basement.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not satisified.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the Apex today. I clean houses for a living, and I was working today, when the vacuum wasn't doing its job. The "DUO" Rollers weren't rolling. The indic. Light was green, the headlights flashing. I did the troublesh. Solutions: ck for debris, clogged airways, anything wrapped around rollers, emptied canister, ck filters, took roller off, looked inside anywhere i cud, put the coverplate back on. Did this 6 times. It work for maybe a minute or 2, then rollers wud stop again. I was very annoyed. I was at a clients house, wasted alot of valuable time messin with it. I need a reliable vacuum. Matter of fact, I was just looking for the receipt, so I cud return it. I hope its not top late. I was gonna go to Bestbuy tomorrow afternnoon, fri, aug.2nd. Very unhappy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    As good as a vacuum gets

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I refuse in most cases to read instructions, the Shark passed the test out of the box assembly was no problem, everything fit intuitively. Build quality is also good, I wasn’t able to break anything by not reading the directions. After 2 weeks of use no malfunctions or quirks. At just over 16lbs it is not feather light but once you separate the cannister it is plenty light enough to do what a 2-in1 vacuum does best. Getting to anything over my head (I’m 6’) does require some strength but this would be true with any vacuum style. The articulating dusting tool is a great idea and makes those tough angles a bit easier. Likewise, the motorized pet tool works great on stairs and upholstery. I really like the lights, funny but lights are one of those things that seemed to have disappeared over the years and we just got used to it. This unit brings back the lights and it really does make a big difference, now I can see there is no dirt left behind. The other very nice addition to this Shark is the 30’ chord, again one of those things we forgot about but a great feature. There are three power levels you can choose from bare floor, low pile, thick pile, these adjust brush speed and suction. The Zero-M technology isn’t just a gimmick, it really does prevent hair from wrapping around the roller brush. We have this one rug that forever has me cutting stuff off the brush, I won that war. Maneuverability is a decent thanks the Active Glide technology, neither my wife nor I have a problem. That said you have to put some effort into it but the roller brushes help on the forward motion, on the return it takes some effort but you also have to consider the cleaning power you are getting. This is not your grandma’s cannister vacuum. Speaking of suction, this thing won that war. The only complaint I have, which is an odd one to have about a vacuum, is the suction. No more vacuuming small throw rugs unless you have someone to stand on the outer edges. However, if you do have some help it will be the cleanest throw rug you have ever had. I have tinkered with adjusting the power, opening the vent to reduce suction and had pretty good luck on my own. One other minor area of concern is tool storage, not enough room on-board to store all the tools. Everything comes apart easily, including accessing the roller. The dust bin isn’t as large as a bag vacuum an does need to be emptied regularly, luckily it is very easy to do so. The power button took some time to get used to, not highly tactile but after a couple of uses I’m over it. Filter access is also easy and I like he option of a filter you can wash. My experience tells me however replacement is always a better option after some time. All things considered this is a great vacuum, even in comparison to other bag-less 2-in-1 options out there.

    I would recommend this to a friend