Customer Ratings & Reviews

I think these products are overpriced — they’ve been overhyped and there’s nothing impressive about what they can actually do.

Completely disappointed, my wife was very excited to get her dayson, but it is expensive, and she did not dare to ask me for it, I gave it to her for Christmas with great effort, since it is expensive, and in less than 3 weeks failing, the accessory attachment system to the main part is poorly designed, I went to dayson service in Columbus, Ohio the first time, and they changed the color from gold on the top of the head to purple, (a color we do not like) but I accepted because they told me that it would take more than 1 month to change, which if it works correctly I do not see the problem other than we do not like the purple color. but in less than 2 days the problem persisted, we went back, and this time I was willing to leave the equipment for a complete change even if it would take time, but the gentleman at the Dyson service center was rude and told me exactly these words: "THIS SITUATION IS PERFECTLY NORMAL" and I asked him, IS IT NORMAL that when you use the hair dryer comb it falls out or stays in your hair,? or do you mean, a defect in the device or bad design? it's not normal like that. He tells me it's normal... and I ask myself? $600 so that my wife today ends up using a $32 dryer with the same Dyson design and it works better, you'll understand the level of DISAPPOINTMENT, not to say that we feel scammed or robbed. Honestly, the bureaucracy and my peace of mind, are worth more than any absurd process of supposedly more than 1 month to have the entire device replaced. anyway, DON'T I RECOMMEND. I DO NOT RECOMMEND IT. Customer service in Columbus, OHIO, depends on your mood and the person you're lucky enough to get. Unfortunately, the rude person who helped me didn't even want to process the warranty, and supposedly had to do it myself when the first person asked me if I wanted to change the part to a different color, or request a complete replacement of the unit. At this point, MY EXPERIENCE IS COMPLETELY WRECKED, AND I DO NOT RECOMMEND IT. I DO NOT RECOMMEND IT. If Dyson wants to contact me, I'm open to contact, but I doubt they'll change my mind. I repeat, it was a sacrifice, a financial effort, with the hope of Christmas, to endure a SUPER BAD EXPERIENCE ON EVERY LEVEL.

For starters, if you have very coarse, curly, thick hair, this probably won't work very well for you. I have medium, wavy to straight hair, and I love it. Most days I just use one of the brush attachments to get a mostly straight look, but even just the basic blow dryer attachment is superior to my old "high quality" dryers. I like using the round brush attachment to smooth out curly/frizzy spots, and the curler attachments are so fun once you get the hang of it. It's definitely a pricey device, but worth it if you can make good use of it.

Bought for my wife. She love it. All in one . She throw all her hair styling gadgets away

Great product that damage hair and removes frizz..

We purchased this for my daughter for her birthday and she was thrilled. She uses it several times a week and says it is amazing.

Got it as a gift for a friend and she loooves it, so win-win!

I use this to dry my hair faster and keep it from frizzing too much. A definite win in my book.

My wife is loving it, and me too. I already know my following gift—the blower, the same royal blue.

very good tool for hair care. My hair was damaged by so much abuse from other dryers and brushes.

I have hair down to butt and not only does it take forever it never holds with the dyson at most it took me 15 minutes to to my whole head and they were nice tight curls. I fought with myself for a while about buying it because of the price i only wish i would have got it sooner I highly recommend it

Great product would highly recommend to anyone that wants curly hair

I bought this because my curling wand has severely damaged my hair. I wanted a way to curl my hair that would not be as damaging, and also looked forward to the extra volume that the airdrop was supposed to give. I have only used the curling wand attachment once but it is very easy to use and curls my hair very well. The curls are not quite as tight as I would like them, and I can't tell a difference in the volume. I am not sure the curls will hold very long either, but I'm going to stick with it because I know it is much gentler and less damaging than the alternative. I was hoping to be blown away by this product, especially for the price, and I'm just not.

My wife has tried every normally priced curling iron and hair dryer but this as the best around not to mention both in one

I like but I don’t use it as much as I use my Dyson airstrait! curls do not last but that may be a user error

Nice packaging and carrying case. Accessories were appreciated. Really expensive, hopefully its built to last and that's why the price tag is $$$$$.

Brought this product for my girlfriend birthday.. I was waiting for this product to get in stock since long time lucky got it right before the date. Great product!

The appearance of the product is really fancy and a perfect match as a gift, but it's still too pricey

I bought this as a gift and the recipient loves it. It worked as advertised for them.

Girlfriend was having issues with her regular hair curler burning her hair, had to get her the best