Customer Ratings & Reviews
- Model:
- MHW5630HW
- |
- SKU:
- 6313671
Customer reviews
Rating 4.2 out of 5 stars with 748 reviews
(748 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer, highlighting its cleaning performance, quiet operation, and ease of use. The machine's capacity and various features, including steam, are also appreciated by some users. However, some customers have expressed concerns regarding the spin cycle effectiveness, build quality, and control panel. Additionally, a few users have reported issues with the start button and warranty coverage.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Clean clean clean
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Efficient washer that cleans my clothes with less detergent
I would recommend this to a friendRated 2 out of 5 stars
Shaking my house down
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It shakes our entire house. And Maytags response was to not use the normal or quick wash cycles. What’s the point of this washer then? They also said it was our floor when we’ve never had issues with any other washer.
This review is from Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, LiliaB. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Twitter @MaytagCare. Let’s see what we can do for you!
Rated 5 out of 5 stars
Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No problems so far. It was delivered fast and easy to set uo
I would recommend this to a friendRated 2 out of 5 stars
Don’t buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I could have gotten a much more efficient washer for the price, not happy with this purchase
This review is from Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 5 out of 5 stars
Love it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer!! Love the that clothes come out almost dry.
I would recommend this to a friendRated 1 out of 5 stars
I Wish Never Bought This Set
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have done laundry for over 25yrs, and apparently I can't seem to do this right anymore with this washing machine. I have called twice and it is a balancing issue and I have keep the keep the door open after I wash a load of dirty clothes. Then keep the dispensary drawer open as well? The dispensary drawer retains so much water afterwards. I wish I never bought this pair.
This review is from Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 5 out of 5 stars
Excellent wash machine
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great front load for the price. Uses very little water.
I would recommend this to a friendRated 5 out of 5 stars
Great washer!!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer for your money!!!!! Great washer!!!!!!!
I would recommend this to a friendRated 5 out of 5 stars
Good machine for all necessities
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good maytag with not many bells and whistles to break
I would recommend this to a friend- Cons mentioned:Spin cycle
Rated 5 out of 5 stars
Long wash cycle
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Setup in tight location, leveling feet was a little tedious but simple. Wash cycle is a little long but does the job.
This review is from Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
I would recommend this to a friend Rated 3 out of 5 stars
Maytag washer and dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like the Maytag washer and dryer I don’t like the way the system runs
No, I would not recommend this to a friendRated 3 out of 5 stars
Front Load Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Instructions not clear enough for starting wash load.
I would recommend this to a friendRated 1 out of 5 stars
Buyer Beware
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.no rating low enough Waited 3 wks for washer. Finally delivered and hooked up…Tried starting…didn’t work..circuit board bad!! Called best buy ,called Maytag Canada. ..No customer service! SAD..that Whirlpool does t stand behind its products ,nor even follow up on resolution Delivery team was unprofessional and nasty Last time Best buy will see any orders/purchases from me.
This review is from Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Rated 2 out of 5 stars
Below Average
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Washer gasket popped off after 3 months of use and now washer leaks when in use
This review is from Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance. We value all of our customers and we would like the opportunity to look into this further for you. Please contact us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 5 out of 5 stars
Love my new Maytage W/D set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this washer and the gas dryer that goes with it. I did not stack them. I have a countertop over them for folding clothes. Quiet, really spins the water out of the clothes. Very happy with my purchase. Shopped around and decided on Maytag because they have been in business so long and this appliance has "commercial technology". Replacing my W/D that lasted 19 years, so hoping the same for these.
I would recommend this to a friendRated 2 out of 5 stars
1
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a bad product I would not recommend this to anyone I got this machine it work great for my first wash then it stopped I went back for a exchange then next one worked not even two weeks my close got stuck in the machine and they could get them out I’m still waiting to get my close from the warehouse where they took the machine also a month of a mess of a machine,
No, I would not recommend this to a friendRated 1 out of 5 stars
Constant error codes.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I never purchased this washer. It is constantly throwing error codes. We get it working for maybe one load and then it's back to throwing more error codes. I've never had this issue with an appliance before, let alone a brand new one.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hello! We are sorry to hear about your concern. We would recommend contacting Maytag® at 800-344-1274. We are available M - F 8 am to 6 pm EST They will be better able to assist you.
- Cons mentioned:Control panel
Rated 1 out of 5 stars
Control Panel went out in less than two years.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In less than two years the washer stopped working. I had a service and they told me the control panel need to be replaced. The total cost is as much as a new washer. We washed about 3 small loads a week.
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hey Nick, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ
Rated 2 out of 5 stars
So so
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washer is just Ok. I would definitely consider a better up grade as I am disappointed with this new set.
This review is from Maytag - 4.5 Cu. Ft. High-Efficiency Stackable Front Load Washer with Steam and Fresh Spin - Volcano Black
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Thank you for bringing this to our attention; we regret you are having these concerns with your appliance, Sunshine33584. We value all of our customers and we would like the opportunity to look into this further for you. Please reach out to us directly via Facebook https://bit.ly/3Q9npvS or Instagram bit.ly/3qZoRdR. Let’s see what we can do for you!
Rated 1 out of 5 stars
Worst washer. It will leak and destroy your floors
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst washer I have ever owned. First one leaked and replacement has been leaking for the last 3 months. Maytag has sent a tech 6 different times and can’t figure it out. I can’t believe Best Buy keeps selling this model. Maytag used to make really good products but this washer has shown how little they understand their products now and how engineering support is very limited. Now I have all laminated floor damaged ready to be replaced and still a leaking washer that Maytag is still trying to fix...
No, I would not recommend this to a friendBrand response from MaytagTeam
Posted .Hi Juancho, thanks for the review. We regret to hear that your appliance is not living up to your standards and are happy to look into this with you. Please reach out to us directly via Facebook https://www.facebook.com/maytag or Twitter @MaytagCare. Let’s see what we can do for you!


























