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Customer reviews

Rating 4.4 out of 5 stars with 933 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers have good things to say about the Cync Indoor Smart Plug's ease of use, compatibility with Google Home, and its affordability. Many appreciate the voice control features and reliable performance, although some users found the setup process and app somewhat challenging. The smart plug's size was also noted as a potential drawback by a few customers. While some experienced connectivity issues, the overall feedback suggests a positive user experience for most.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 933 reviews
  • Rated 5 out of 5 stars

    Make your dumb, old-school sprinkler system smart

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this GE Smart plug to control my sprinkler system. Along with Alexa I can now use my voice and save a trip down to the basement to shut my old-school sprinkler system off when rain is predicted or when it is actively raining. This smart plug is very responsive and has successfully converted my dumb sprinkler system to a smart system.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      George, we are thrilled to hear that you had an overall seamless experience getting your Cync Indoor Plugs set up and connected to Alexa. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect. I use it for my porch in my backyard and it works perfectly.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello, Ope1, we are absolutely thrilled to hear that you have had an enjoyable experience using your Cync Plug! Thank you for taking time out of your busy day to share your experience for others to consider. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Life is easier

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. Very easy to set up. Buying more for other uses.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      BJ, we are excited to hear that you chose Cync Smart Indoor Plugs for your smart home. Thanks for sharing your review with others! -Cync Support

  • Cons mentioned:
    Setup

    Rated 5 out of 5 stars

    Google Assistance Smart Plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great addition to any home if you know how to set it up.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to leave a review. We are glad to know that you are enjoying your Cync Indoor Plug. We greatly appreciate the feedback. Thank you for choosing Cync! - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plugs

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very cool. Bought as a gift. And, even got myself 1. Very easy to use. I want to get more.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Missy, thank you for taking the time to share your experience with our Cync Indoor Plugs! We are happy to hear that you are sharing the convenience of smart home lighting with your family. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love the simplicity

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, used it to contol our Christmas tree with our alexa device.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are thrilled to hear that you had an overall seamless experience getting your smart plug connected. We hope you continue to enjoy the benefits of smart home lighting. Thank you for taking time out of your day to leave a positive review! -Cync Support

  • Cons mentioned:
    Connectivity, Setup

    Rated 3 out of 5 stars

    Plug

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. A little hard to set up. I had to be close to router. Once paired works great.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We appreciate the feedback and we hope you enjoy your new smart plug! - C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GE smart devices

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The GE app is easy to use—both with smart switches and light bulbs, especially in rooms without an Alexa or Nest. Control all kinds of things from your phone without getting up.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      We love hearing how our products have made your life easier! Thanks for taking the time to share your experience. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug works with devices that turn on when power is applied. I use it with a fan or food steamer with simple on/off switch and control this plug with Google Home.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thanks for taking your time in writing this review and for sharing your experiences. We hope you enjoy your new smart plug! -C by GE Support

  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Smart plug

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart plug we use for our fish tank light. Works 100% all the time.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for taking the time to share the positive experiences you've had with using your Cync Indoor Plug. We love hearing from our customers and hope you continue to enjoy Cync and all it has to offer. -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Fantastic!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once set up works great! Sometimes they can take a little time to connect but in my experience they all worked great.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you, Fuzzyhead! We really appreciate your feedback! We hope that in the future we can continue to provide you with an excellent experience and meet your smart home needs. - Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. Works as advertised. Easy to use. Works with Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thomas, we're thrilled to hear that your Cync Smart Indoor Plug is easy to use with Alexa! Thanks for taking the time to leave a review. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good smartnplug

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great smart plug. Not that large and really easy to set up with google assistant. I didn’t download the app, but using through google assistant has a lot of functionality.

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Glad you had an overall smooth experience getting setup with your new smart plug. Thank you for taking the time to leave a review. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing plugs!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best smart plugs I have ever bought! So easy to connect and use!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Hello Scott- thank you for choosing Cync! We are always happy to see positive reviews of our customers experience. Our team is glad that you chose our brand above the rest. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great priced alternative

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, second one I've purchased to use in my house. I use Google Home and have no problem with it working with the app.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you Debbie for this great review! We are thrilled you chose Cync and are glad to hear you are enjoying the benefits our unique Indoor Smart Plug has to offer! -Cync Support

  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Plug

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it had a lil difficulty at first connecting but once I got it everything worked perfectly for my standards

    I would recommend this to a friend
    • Brand response from GE Lighting Expert
      Posted .

      Thank you so much for the wonderful feedback and review! Glad to hear everything was able to get connected and running. -C by GE Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect! Youre gona love this!!! Just buy it!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for the positive and encouraging words, Luis. We are thrilled to hear that you are enjoying your Cync Indoor Plug. Thank you for your review! -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great wifi plug!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great wifi plug! Adds so much convenience being able to turn lights/fan on and off with my phone!

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      We are ecstatic to hear about your Cync Experience! Our company is grateful for your valuable business and hope that you will continue to be impressed with our unique smart home innovations. -Cync Support

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works with Google Home

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this plug to add in a lighting element that couldn't have a smart bulb put in it. It works well with google homeand the rest of my devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great with my 100 mini little light bulbs via Alexa.

    I would recommend this to a friend
    • Brand response from Cync Support
      Posted .

      Thank you for leaving us a great review. We are thrilled to know that you are enjouing your Cync Indoor Plug. Thanks for allowing us to make your home a little brighter. -Cync Support