Customer Ratings & Reviews
- Model:
- 910-005638
- |
- SKU:
- 6333840
Customer reviews
Rating 4.6 out of 5 stars with 1581 reviews
(1,581 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are delighted by the G703 LIGHTSPEED Wireless Optical Gaming Mouse, particularly its battery life, lightweight design, and wireless capabilities. Many appreciate the comfort, size, overall performance, and response time. Some customers have reported issues with the scroll wheel, while others have pointed out the software as a drawback.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Works as described and feels great
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obviously if your looking at this mouse you are here for the higher end gaming type mouse. So far this mouse does not disappoint. Look and feel is similar to the last model and feels great in the hand. The RGB lighting is always a great touch and can be turned off all together. The battery charges up quickly and seems to last forever, you will almost forget its rechargeable until it reminds you that the battery is low. The weight of the mouse is adjustable to your liking which is a great touch. Running the mouse through the trenches and it performs well with whatever you throw out it. Be sure to download the software to get the full potential and button programming. My G403 is still ticking and would assume this unit will do the same if treated nicely.
I would recommend this to a friend- Pros mentioned:Battery life
Rated 5 out of 5 stars
Excepcional mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent mouse, large battery duration and excelent sensor.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
:)
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Using this mouse for 2+ years. Everything is perfect
I would recommend this to a friend - Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
Great mice for a short period of time.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a huge fan of Logitech and their products. Unfortunately a common theme with their mice is that they don't last very long. The G703 suffers from the double click issue because of the cheap switches they use. Additionally, I also ran into an issue with the scroll wheel about 3-4 months of use. One thing I will praise is that it has a great sensor, so if you enjoy playing FPS games for example, this is a great mouse. However, if you want something to last you for more than a year, look elsewhere because as long as Logitech continues to use their cheap switches, these things just don't last. For reference, I've used the G203, G403, G502, G703 and the G Pro. The longest I've had a mouse last is almost 2 years, but the rest of them ran into issues within 6 months. Worst part is that the Logitech Customer Support is on-par with one of the worst I've had to deal with. They're fully aware that their mice have these issues, so they intentionally make it difficult if you ever try to start a RMA. The one time I was successful the process took 2 months. Unbelievable right? Bottom line: This is a fantastic mouse in terms of performance, but they are not built to last. If you don't mind paying $50-100 every year on a new mouse, go for it. Otherwise, save yourself some money and the headache of dealing with these breaking.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Christopher! Sorry to see you're having performance issues with your G703 Hero mouse. You do have a 2 Year warranty that you can take advantage of to get a replacement. But if you have any questions, check out the Logitech support page at https://support.logi.com/hc/en-us/articles/360036533733 Hope that helps!
- Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
Don't waste your money on this.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After the 1st month It had double clicking issues, on top of that about a week after the double clicking issue began I woke up one morning and the scroll wheel was broken. The middle mouse button would not work, and every scroll cycle the mouse would do a clicking thing and slant to the side. I went to logitech support about this and they told me to try unplugging the mouse and updating the software even though this was a hardware issue. I explained that it was a hardware issue and they told me to open a warranty claim ticket which I spent the next 6 hours trying to figure out how to open a warranty claim ticket with my parents. I never ended up finding out how to open one and thought whatever, I don't use middle mouse button that often ill just wait a few months with this one and get a new one at a later date because I just spent $70 on this. 2 month later and just this morning I woke up and now the whole scroll wheel is not working including scroll function. Its almost like it sunk into the mouse. Funny thing is I had these same exact problems with my razer mouse which is what led to me to get this mouse, and I have always been extremely careful with my mouse as I don't receive money often as I am a teenager with no job. Extremely disappointed.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Charlie,
I am sorry that your new G703 is not performing as expected. This type of hardware failure is peculiar, and I have almost not heard of it, and my only guess is that you may have gotten a defective unit. Please, reach out to the Logitech support team and use the chat option to make the process easier for you. The support team will provide you with a replacement unit if it is determined that the issue was caused due to a manufacturing defect. Logitech appreciates your product input. https://support.logi.com/hc/en-us/requests/new?ticket_form_id=360000621393
- Leo from Logitech
Rated 5 out of 5 stars
Very durable and all around good mouse
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i loved this mouse, worth the money, only downside is that its kind of heavy (95 grams) but aside from that its a really good mouse
I would recommend this to a friendRated 5 out of 5 stars
Great item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse moves smooth and clicks on demand. Very nice item. I would highly recommend for gaming.
I would recommend this to a friendRated 5 out of 5 stars
Best mouse ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase i’ll recommend it to anybody
I would recommend this to a friend- Cons mentioned:Scroll wheel
Rated 2 out of 5 stars
Two of them broke for different reasons
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The first G703 had a scroll wheel issue which was a well-covered topic about two years ago. The last one had a perfect scroll wheel but the right mouse button switch is an absolute nightmare. Gaming is impossible. Not just annoying - impossible. Even normal tasks... dragging files with a right click, forget about it. Bought a Roccat instead and no issues. One star for ergonomics, one for software. If you get this, make sure you have the warranty on standby and a protection plan unless you change your mouse once a year for $100.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi dinosaurparts, Thank you for your feedback and sorry to hear about your issues with the G703 gaming mouse. Logitech takes great pains to develope and design their gaming products to the highest standards, but there are outliers that slip through the cracks despite our best efforts. We hope that you will decide to try Logitech again in the future, perhaps a different mouse like our Pro Wireless or Pro Wired series which are built specifically to the recommendations of our pro gamers. Thank you again for choosing Logitech.
- Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
Logitech will avoid replacing this product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this mouse and out of the box the scroll wheel and left mouse click weren't working consistently. Sometimes mouse clicks weren't registering, sometimes the scroll wheel wouldn't register and would make weird noises while it did it. Logitech didn't want to warranty the product so I got a new one from BestBuy. Six months later the new g703 was doing the same thing however it never made the weird noises the previous mouse's scroll wheel made. So I called Logitech Warranty again and they wouldn't do anything about the mouse. I love how quick it charges and how it feels in my hand but the quality and support Logitech gives this product are very low. If I could go back in time and stop myself from buying this mouse I would.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hi Maxthepaco, thank you for sharing your experience with the G703. I'm sorry that you had 2 mice that had the same issue with the left click not registering. I'm sorry that the limited hardware warranty on the G703 did not cover the problem you were experiencing. I hope you are able to find a mouse that works for you! Thank you for being a Logitech customer. Kristi from Logitech
Rated 5 out of 5 stars
My summery
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is good, I really liked it very much because it is so good for gaming, my aim is so good.
I would recommend this to a friend- Pros mentioned:Comfort
Rated 5 out of 5 stars
Feels so smooth
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this mouse. Got it as a gift for christmas. It feels way better than my other mice that I had it's so smooth and curvy. I asked for this because it matches my G613 lightspeed keyboard. Works great.
I would recommend this to a friend - Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
Unacceptable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Please do not buy this mouse. The scroll wheel stops working incredibly fast and there is no recourse from Logitech to try and replace it. These issues are common and widespread and this has cost me over 80 dollars. As a student, this is unacceptable and their treatment of customers is nothing short of contempt. I will try and make sure no one in my department looks to logitech when needing to upgrade.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We sincerely apologize for the issues you've encountered with the Logitech G703 mouse. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
- Name:
- Email Address:
- Country:
- Product Name:
- Brief description of issue:
- Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
Garbage
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to replace a 2008 Corsair mouse for Xmas 2022. Its Jan 2025 and the scroll wheel just failed scrolling Steam a few moments ago. Back to using Corsair. It was the same price also. Guess I will go Moza also.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We appreciate you taking the time to share your experience with the Logitech G703 LIGHTSPEED. We're sorry to hear that the scroll wheel failed after just over two years of use, especially after replacing a much older Corsair mouse. We sincerely apologize for the inconvenience this issue has caused. We value your feedback as it helps us improve the quality and durability of our products.
- Cons mentioned:Scroll wheel
Rated 1 out of 5 stars
Poor longevity
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this mouse for $90+tax in 2017. It was a fantastic mouse for about 6 months, then the scroll wheel stopped working as well as the left click would sometimes not register. Luckily they have a 1 year warranty and after some back and forth with Logitech I got a replacement and keep the broken one. Sweet. After about 3 months, the new mouse started double clicking on single clicks, which has proven to be more frustrating than no scroll. Being that this one is the replacement I was unable to get another mouse, also wasn't looking forward to having another broken mouse in a few months. When it works, its great; I just wished it worked.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, Very sorry to hear about the issues you're having with the G703 HERO Wireless Gaming Mouse. It sounds like your G703 needs a firmware update. You can find out by downloading Logitech's G Hub software. Here's the link  https://support.logi.com/hc/en-us/articles/360025298133. G Hub not only will help keep your devices up to date, but it will also allow you to customize the settings on your G703. Hope that you found this helpful and that all is going well. Thank you for choosing Logitech. - Richard from Logitech
Rated 1 out of 5 stars
Double clicking/wheel issues, but otherwise great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For main purposes of simple accurate fast tracking, this mouse is great. The included cable adapter and dongle is super convenient to swap out and charge for a few minutes before it needing another charge a few weeks later. But I cannot ignore the middle button click more often than not double clicking when I only pressed on it once. This means inadvertently closing multiple tabs in chrome, or pasting something multiple times. Also, the wheel is now starting to register downscrolls as scrolling up, and I cannot smoothly scroll through screens without it jumping up and down. This all happened within a year of owning this mouse.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Vince, we are so sorry to hear that the G703 is causing you problems. At Logitech, it is our goal to ensure you are completely satisfied with your Logitech purchase. We take pride in the products and services we offer, and want our customers to enjoy them just as much as we do. It sounds like you're having hardware issues. Luckily, the G703 has a 2 year limited hardware warranty. Please submit a ticket with the link at the end of this message. One of our warranty specialist will reach out to get things sorted out with you. We apologize for any inconvenience we may have caused. Thanks for being part of the Logitech family, have a great day. -Ricky from Logitech. https://support.logi.com/hc/en-us/articles/360036533653-Warranty-G703-LIGHTSPEED-Wireless-Gaming-Mouse
Rated 2 out of 5 stars
no bueno
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the mouse is too big and heavy and there are way better options at this price range
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello notyouraveragereviewer,
I am sorry that the G703 is not your ideal mouse. Logitech understands that every gamer has unique needs, and for the same reason, they offer a vast gaming accessories collection and various price points. Feel free to check out other Logitech G mice to find the one that best suits your needs. Logitech appreciates your product review. - Leo from Logitech
Rated 1 out of 5 stars
Good mouse that quickly fails
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've bought two of these now, and both of them have had the middle mouse/wheel click go bad in less than a year each. That's already unacceptable, but at this price it's inexcusable. I will not be replacing it with another G703 nor any other Logitech mouse.
No, I would not recommend this to a friendRated 2 out of 5 stars
Middle Mouse scrolling is broken after 2 years.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This mouse is good the first two years, but after that it has middle mouse scrolling issues.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Zach. Thank you for taking the time to write your review of the G703 mouse. I'm sorry to hear that your scroll wheel is no longer working after 2 years. Did you enjoy the mouse while it was still working? The G703 comes with a 2 year warranty. If it is still within that 2 year year window, you can start a warranty claim here: https://support.logi.com/hc/en-us/articles/360025069673-Warranty-G703
-Charlton at Logitech
Rated 1 out of 5 stars
Stopped working after 2 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've owned this mouse for over 2 months and its switches have already stopped working. I have no way to get it fixed this was a horrible purchase for a $100
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello Tyson! Sorry to hear you're having issue with your G703 Hero Wireless Optical Gaming Mouse. The G703 are tested for at least 50 millions clicks, so they should normally last pretty long. We also back them up with a 2-year warranty, so should you run into any issues like you seem to have here, check out the product support page for more help here https://www.logitechg.com/en-us/products/gaming-mice/g703-hero-wireless-gaming-mouse.910-005638.html - Mathieu from Logitech









