Customer Ratings & Reviews
- Model:
- NS-UZ21WH0
- |
- SKU:
- 6336452
Customer reviews
Rating 4.7 out of 5 stars with 2233 reviews
(2,233 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Excellent Purchase!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was our second, first one was for our home and we like it so much we purchased another for our Local VFW!!! We will be making another purchase soon, excellent product.
I would recommend this to a friend- Pros mentioned:Convertibility
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Lots of room. It can be used as a refrigerator or freezer. I am using it as a refrigerator.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .That's excellent feedback! We're thrilled that you're finding your Insignia product to be a great one with lots of room, and especially that you appreciate its versatility in being usable as both a refrigerator or a freezer. It's wonderful that it's perfectly serving your needs as a refrigerator right now!
Carl | Insignia Products
Rated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we needed. Our old one quit working out of the blue. We ordered this one online thinking it was the same size. Turned out it was almost twice the size of our old one.
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Works great!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezer! Lots of room and the drawers are great.
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Door
Rated 4 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Tons of space and easier than bending down and moving stuff around. Only complaint is that it sticks and the whole freezer moves when trying to open it. Other than that its great.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great so far! Husband thinks it was a good deal. We needed a freezer bad.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great very effective and so no problems to report.
I would recommend this to a friend - Pros mentioned:Capacity, Convertibility
Rated 5 out of 5 stars
Great Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is awesome, I wasn't even aware that it can be a fridge or a freezer. Our chest freezer was really old, but it held a lot, I was concerned this wouldn't hold everything I had but it did and with ease.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love it
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First time buying best buy brand. I love it.I will recommend it to all my friend and family.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback! We're so glad to hear that your first experience with a Best Buy brand product has been a great one. It means a lot to know you love it and are confident enough to recommend it to your friends and family. We truly appreciate your support and trust.
Keith | Insignia Support
- Pros mentioned:Space
Rated 5 out of 5 stars
This freezer is huge .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this freezer so much storage . Need to get boxes to store food upright in order to utilize all that great space.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Deedee,
We love hearing how much you're enjoying the freezer! That spacious interior is perfect for stocking up, and your idea to use boxes for upright storage is a smart way to maximize it. Thanks for choosing Insignia we’re happy it’s working so well for you! Patricia | Insignia Support
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Huge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is huge! I love the drawers in the bottom perfect for frozen vegetables. The spacing of the shelfs is great! I was able to purchase wire baskets that fit perfectly and help organize the freezer! Major upgrade from our old freezer
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Steven! Thank you for your feedback! We're thrilled to hear that you're loving the spaciousness and organization of your Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's great to know that the drawers and shelves are perfect for your needs and that it has been a major upgrade from your old freezer. Enjoy the convenience and extra storage space! |Angelica| Insignia Products|
- Pros mentioned:Size
Rated 5 out of 5 stars
Bigger than expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A lot bigger than I expected! Is very sturdy and perfect! I love it!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Great freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is amazing. First of all, I couldn't believe the size of it. When they brought it I had to take down one of my upper cabinets to get it in there. But this thing is huge.... I love all the space that it has.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're thrilled to hear that you're enjoying your new freezer and all the spacious storage it offers. It’s great to know it’s making a big difference in your home, even if it meant a little rearranging to get it in place. We appreciate your support and are glad it’s living up to your expectations.
Keith | Insignia Support
- Cons mentioned:Shelves
Rated 5 out of 5 stars
Easy to use no frills refrigerator and freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, straightforward stand up freezer / refrigerator. Easy to manipulate preferred temperature and switch between refrigerator and freezer. Large interior size. Only thing that can be improved is more shelves could be added.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
Handy extra fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These units work great in the garage. We purchased 2 and use one as a refrigerator, and the other as a freezer. The only downside, is the door shelves are too shallow.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there, thanks for sharing! Two units, double the convenience—love that setup. Noted on the door shelves; we’ll pass that along!
— Shiela | Insignia Support
- Pros mentioned:Convertibility
Rated 5 out of 5 stars
needed a storage fridge fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, love the digital control and the fact it can be a freezer or fridge
I would recommend this to a friend - Pros mentioned:Size, Space
Rated 5 out of 5 stars
large freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a very large freezer. just what I need for organizing my frozen food. plenty of rooms. Thanks for BestBuy still delivered it to my driveway even during this CORVID-19 craziness.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello,
Thank you for taking the time to write us your review about our Freezer, we know having this unit will help you organize your food perfectly. Remember if you have any further questions you can always contact us at this link below.
Stay safe!
- Arin A.
Insignia Support
Contact us: https://www.insigniaproducts.com/contact-us
- Pros mentioned:Capacity
Rated 5 out of 5 stars
Insignia is a great freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased the Insignia 21 Cu.Ft. Garage Ready to hold our beef. Our previous freezer was only two years old when it stopped working and we lost our entire beef. Previous freezer was not purchased at Best Buy, but from a competitor! We learned out lesson.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for sharing your experience with the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer! It’s great to hear that it’s meeting your needs for storing beef. I’m sorry to hear about the issues you faced with your previous freezer, but it sounds like you made a smart choice this time. Having a reliable freezer is essential, especially when it comes to preserving food. If you have any tips on how you’re using it or any features you particularly enjoy, I’d love to hear more! -Ed | Insignia Support | https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
- Pros mentioned:Space
Rated 5 out of 5 stars
Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is awesome. It has a lot of space for our food.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has ample space and keeps everything frozen, makes it easy to find things with the drawers and shelves it has.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thanks so much for your feedback! We're thrilled to hear you're enjoying the spacious storage and the convenient drawer and shelf layout of your Insignia™ 21 Cu. Ft. Upright Freezer. It’s great knowing it helps keep everything organized and perfectly frozen. Happy freezing! |Angelica| Insignia Products|
















