Customer Ratings & Reviews
- Model:
- NS-UZ21WH0
- |
- SKU:
- 6336452
Customer reviews
Rating 4.7 out of 5 stars with 2233 reviews
(2,233 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers highly value the 21 Cu. Ft. Garage Ready Convertible Upright Freezer, particularly its spacious interior and ideal size for various storage needs. The freezer's overall performance, capacity, convertibility between freezer and refrigerator, and easy temperature control are also appreciated. However, some customers have reported issues with the door not closing properly and the shelves not being adjustable.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Rated 4 out of 5 stars
Great fridge just needs more racks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Samsung french door fridge died so I had to buy a new fridge. I was going to get another "regular" fridge, but a year ago I bought this same unit but in 17 ft3 size to use as a freezer downstairs. Figured if I already have a dedicated freezer, may as well get a dedicated fridge. I love it. It's SO nice having a ton of space. I wish they'd given us more rack options though. I don't need so much room between racks; I'd rather sacrifice some space to add more racks. That said, the big space is nice as I can easily fit my 1000mL tea infusers in this fridge (they're pretty tall). Only drawback is it's only two months old and already makes a noise now and then. It's intermittent, so calling service out would be pointless as they'll likely show when it's quiet. So I have to cross my fingers and hope it either goes away or it gets worse and becomes constant before my 1 year warranty expires.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Insignia 21 cubic foot is amazing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Insignia 21 cubic foot garage ready can be used as a freezer or a refrigerator. I am using it as a refrigerator and there is so much space inside. I love it!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback, CJ21! We're thrilled to hear that you're loving the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer. It's fantastic to know that you're using it as a refrigerator and finding it spacious and versatile. Your satisfaction is our priority, and we're glad the product meets your needs. Patricia | Insignia Support
- Pros mentioned:Space
Rated 5 out of 5 stars
Love it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my insignia freezer. This is the second one I have bought. The only thing I do not like is the handle. It is kind of hard to open with this type of handle. Feels like it is going to come off. I end up pulling the freezer out about an inch or so each time. But it's nothing I can't live with. In comparison to the chest-type freezer, I give it a 10. I threw a lot of food away with the chest type. Cause I could never see what was in it.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Perfect for our needs.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is exactly what we were looking for. Took a while and viewed other stand up freezers from both Home Depot and Lowes. Decided on the Insignia 21.0 Cu Ft, first because of price vs size (best I could find), then because of the layout and digital control panel on the front of the unit. Super easy to setup and stays at 0 degrees in our garage with no issues. Alarm is not too loud, but the magnet seal is super strong. Definitely recommend freezing a half filled 16oz bottle of water, then laying it on its side to know if it ever stops freezing for too long. So far though, its been a great replacement to our 14 cu ft chest freezer.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Perfect Freezer with great price!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this freezer. It is quiet and has a super great amount of space. I also love that it doesn’t have wire racks for shelves. If I had to give one con about it I’d say I wish the door baskets were wider. I have only used on the freezer option and it’s perfect for me. And the price was awesome.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Freezer with tons of shelf and extra lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is a monster- in a good way. Can store tons of items with shelves for optimal organization. The alarm/lock to ensure that the door stays shut is a great added feature to ensure that nobody leaves the door open for the items to spoil. Also looks great! Best Buy delivery also on point too! On time, in communications, and great overall purchase.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
upright fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great! Huge unit stores everything we could possibly need
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thanks, Robin! Sounds like it’s been a game-changer for storage—glad it’s meeting all your needs!
— Shiela | Insignia Support
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Ranch Owner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great freezers!! We have 9 !! 1 went down, Best Buy service sorted it out immediately.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for the incredible feedback! We’re honored to be part of your ranch operations with not just one, but nine Insignia™ freezers! It’s great to hear they’ve been serving you well, and we’re especially glad our service team was able to quickly resolve the issue when one went down. That’s the kind of reliability and support we strive to provide. Thanks again for your trust and loyalty—we truly appreciate it! Ivy | Insignia Support
- Pros mentioned:Size
Rated 5 out of 5 stars
Plenty of space
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this freezer for meat on our farm and it's massive. We have loved it and would definitely recommend . The bonus of being able to use it as a fridge or freezer is pretty sweet.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi AustinC,
Thank you for your wonderful review! We're thrilled to hear that the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer is meeting your needs on the farm. It's great to know that you appreciate its spacious capacity and the versatility of using it as both a fridge and a freezer.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Space
Rated 5 out of 5 stars
Good capacity & reliable
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer has been operating great through summers & winters, all year - located in our garage. It is easy to store & locate food.
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Edb9,
Thank you for your fantastic review of the Insignia™ 21 Cu. Ft. Garage Ready Convertible Upright Freezer with ENERGY STAR Certification! We're thrilled to hear that it has been operating great through all seasons and that you find it easy to store and locate food. Your satisfaction is our top priority, and we're glad our freezer met your expectations.
If you have any further questions or need assistance, please don't hesitate to reach out. Patricia | Insignia Support
- Pros mentioned:Space
Rated 5 out of 5 stars
Super excited
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room, well lit and easily organizable. Well built
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Great Freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far in quality and size but time will tell on longevity.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room. Nicely laid out with shelves and drawers. Very sturdy and strong. Keeps everything very cold and tells you if the door was left open. Has a great light inside too. Love it.
I would recommend this to a friend Rated 5 out of 5 stars
Very good Upright freezer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a really good freezer delivery was good and they even unboxed it for us.
I would recommend this to a friend- Pros mentioned:Size, Space
Rated 5 out of 5 stars
Plenty of space
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This freezer is much bigger than I expected but the space will absolutely be used and is greatly appreciated. New to the brand but all seems good so far!
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Delivery service very nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the space and quality l am so hape l will recommend this item
I would recommend this to a friend - Pros mentioned:Convertibility, Size
Rated 5 out of 5 stars
Great freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size a flexibility option (freezer vs fridge). Great organizing options
I would recommend this to a friend - Pros mentioned:Convertibility, Size
Rated 5 out of 5 stars
Grateful!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product and will buy another. We use this for our church food pantry. Very large inside and holds a lot of food. It can be use as a refrigerator or a freezer. Awesome product!
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
My Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge capacity and garage ready and a great bargain for the money
I would recommend this to a friend - Pros mentioned:Convertibility, Size
Rated 5 out of 5 stars
Great Piece of Equipment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this freezer to help us get through COVID. It is a beast! Large, well lit, solid construction and more than does the job. Love the fact it can be converted to a frig for the holidays!
I would recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello Laura, Thank you so much for taking the time to give us your intake on this fridge, I am really glad to hear that our product is living up to expectations. If you have any questions please contact us at Insignia and we will be more then glad to assist you.
https://www.insigniaproducts.com/contact-us
Brian C. -Insignia Support
















