Customer Ratings & Reviews
- Model:
- S955020
- |
- SKU:
- 6344792
Customer reviews
Rating 4 out of 5 stars with 1592 reviews
(1,592 customer reviews)Rating by feature
- Value3.6
Rating 3.6 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Ease of Use4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Personal helper
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it. Although it does keep going in areas I’ve blocked off. Otherwise it’s great!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Must have for people working from home.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum makes life so easy. Once you set up your zones, you just schedule it to run and it keeps your house spotless. Have a poodle and a pet door and that means lots of leaves in the house. This robot picks up everything and leave my wood floors shining. It automatically pull in the trash and let's you know when the bag needs to be disposed. Very little maintenance and I love it.
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 4 out of 5 stars
I named it spot
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job in most spaces. Has trouble getting stuck under the table if I leave the chairs in place.
I would recommend this to a friend Rated 4 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great....when it doesn't get lost or stuck. That being said, you can add "no zones" to the map to keep it out of places/areas it is prone to get stuck.
I would recommend this to a friend- Pros mentioned:Suction powerCons mentioned:Navigation
Rated 2 out of 5 stars
i7+ works better with minimal intervention
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There was a sale running on the s9+ and Braava M6, and having already owned a Roomba, I figured I could use a Roomba on both floors of my home. The only pro of this Roomba over the i7+ is that it has better suction power. It really pulls up the carpet and gets all dust and pet hair. To be fair, the i7+ works well enough. Cons... it gets stuck all the time. I came home to 2 shredded runners in the hallway, and the Roomba "stuck" in the middle of a room with no obstructions. It also doesn't clean corners and edges all that well with the new shape. My laundry room has had the same lint in the corner of the room for days until I finally hand picked it. Since purchase over a month ago, I probably only had 2 successful runs where the Roomba didn't get stuck. I brought the Roomba back today. It's not worth it. Save your money and get the i7+.
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Robovac
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up and works effortlessly. Great for those who have long haired dogs or cats.
I would recommend this to a friend - Pros mentioned:Self-emptying
Rated 5 out of 5 stars
Roomba
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This roomba is amazing! I love that it goes back to its home/base and cleans itself out.
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Norton Roomba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this machine, it does such a good job. Sometimes it acts smarter than we are
I would recommend this to a friend Rated 5 out of 5 stars
My wife loves it
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We recently brought it and its amazing, we were able to vaccum and mop at the same time and can select the intensity as well. The only drawback is we are not able to select the map of two level in our house. Everytime I do that, it looses it aorientation and we have to scan the floor again. Although die to LIDAR, its easy and fast but unable to select the previously scanned floor level is a bit hassle.
I would recommend this to a friend- Cons mentioned:Navigation
Rated 4 out of 5 stars
Great iRobot Vacuum even for non techies
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am far from a techie and was a a bit concerned about this purchase. I am so in love with it and am really pleased with how good it picks up all the dirt. I had the first generation of the Roomba so never thought I would buy another again but heard great things. I will say the only reason I gave it 4 stars is because it gets stuck on the throw rugs if they are thick. I have set it to avoid them on the app but before I learned that it was a pain. Great purchase, well worth the money and a time saver for me to spend more time with my family!
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 4 out of 5 stars
Very thorough vacuum cleaner!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this automatic vacuum cleaner! Set it and forget it. With 3 golden retrievers I would be spending so much time just vacuuming. When this machine works correctly it saves me so much time. This is the best present I ever bought myself. Every now and then it has some type of functionality problems dealing with connectivity. The manufacturer has replaced it whenever I've had issues that I was not able to get resolved.
I would recommend this to a friend - Pros mentioned:Suction power
Rated 5 out of 5 stars
You won't regret buying this for your place
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The s9+ is perfect for my 1600 sq. ft. apartment. Question a lot of people have is if it can vacuum a big space. Part of it depends on the space as well as the suction power you use on the Roomba. At medium setting, it can do about two rooms per charge. Nice thing about it is it'll just go back to the base station and recharge if it needs more power. The automatic dirt disposal is also a big plus.
I would recommend this to a friend - Cons mentioned:Noise level, Reliability
Rated 2 out of 5 stars
Last only 2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too loud and last only 2 years. Its not worth it!!
No, I would not recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Second 1 as j gave my firsf 1 to my daughter.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it. With having a dog(yellow lab) its on a daily schedule and love it..
I would recommend this to a friend - Pros mentioned:Cleaning performance, Self-emptying
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although very expensive, I believe well worth the expense. If you are a very busy person whose does not have time to clean the floors everyday, then this vacuum is for you. This is my second roomba. My first is over 10 years old and still running like new. The S9 is more powerful and if you have pets it will clean up all the hair with ease. I love that it empties its bin itself and I can tell it which rooms to clean. Very happy with this purchase!
I would recommend this to a friend - Pros mentioned:Cleaning performance, Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have bought this a long time ago. I love that this device is easily programmable and you can set and forget it. I have limitations with bending down and getting under furniture and this machine is powerful and transitions nicely from hardwood floors to carpet. I was skeptical regarding the capabilities on carpet and it is just as efficient as my dyson. I highly recommend this product!
I would recommend this to a friend - Pros mentioned:Cleaning performanceCons mentioned:Navigation
Rated 4 out of 5 stars
Surprised! Self cleaning in the 21st century!!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While it does a great job in cleaning you still have to make your home clutter free proof so it can work efficiently.
I would recommend this to a friend - Pros mentioned:Ease of use, Mapping
Rated 5 out of 5 stars
Works well, very convenient, buy pricey
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a top-of-the-line Roomba model. Once the space is mapped is very easy to use and clean the whole space or just one room. We did have an issue with the first unit we bought; it was defective and we could not finish the configuration. After calling customer service, exchanging the unit for a new one at Best Buy was very easy and straightforward. This model is expensive but does the job really well.
I would recommend this to a friend Rated 4 out of 5 stars
Should feel more premium for the price.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product works… but it doesn’t work perfectly. I feel like for the price it should be more consistent.
I would recommend this to a friend- Pros mentioned:Suction power
Rated 4 out of 5 stars
Suction Plus!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wow! Love the amount of suction. It picks up tons of pet hair and dirt. My only complaint, other than cost, is that it gives me a dust bin full messageI at least after every run and usually mid run after it empty’s the dust bin. It will not run again until a use a shop van to clean the filter. I read online that this is a very common problem. Vacuuming out the filter only takes a minute and is worth it to get this powerful cleaning.
I would recommend this to a friend



















