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Customer reviews

Rating 4 out of 5 stars with 1592 reviews

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Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

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Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers express satisfaction with the Roomba s9+’s cleaning performance, mapping features, suction power, ease of use, self-emptying capabilities, and pet hair removal. However, some users note that the robot can be noisy and that its navigation system and battery life could be improved. Concerns were also raised regarding the robot's reliability and the relatively high price point. Overall, the positive feedback on cleaning and convenience is prominent, but potential buyers should consider the reported drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,592 reviews
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Gets Stuck

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not happy with the S9+, i have owned it for 6 months now. I needed an upgrade from my older Roomba 650 becuase it would not go over my new area rug. I initally purchased the 7+, I thought the 7 should have workded better for the price, so i returned it and got the 9+. As it turns out that the 9+ is worse on picking up dog hair, and it gets stuck at a minimum of once per run, which i run it once everyday. It gets stuck in the middle of the floor, with nothing in its way. My recomendation is not getting the 9 but getting the 7, i had the 7 for a little over 3 weeks with no running issues, it picked up the dog hair better, but not great. I missed my return date, so i am stuck with this 1k robot that i have to help getting unstuck every day. not woth the price

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ve had it for a while and it’s OK it does what I wanted to do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my Roomba s9+!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The s9+ is a game changer for me. I have two dogs and a cat and absolutely no carpets in my entire home. So it was a lot of vacuuming and then mopping - none of which I havee to do anymore! The s9+ has done a great job on my floors, accurately mapping both downstairs and up. The bag lasts a LONG time and is a really hands free. Absolutely worth every penny!!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent would recommend to everyone!! Cleans better than the 6

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good product!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this on a regular! 2 dogs and 1 cat this works break!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great self control vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum works very very well good on cat hair and battery life and cat litter

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brilliant Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy this vacuum again. I use it to vacuum the second floor of a downtown residence, about 700 square feet. The vacuum is used daily and works well. The only quirk is it had run out of memory and I had to reset it. Even with the quirk it rates 5 stars and I hope they keep improving there vacuums. It is a huge time saver and I love coming home to freshly vacuumed carpets every day

    I would recommend this to a friend
  • Cons mentioned:
    Navigation

    Rated 2 out of 5 stars

    Started out like a warrior has become a Princess

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife as a Christmas present. Started out like a warrior has become a finicky princess. Lots of error codes, gets stuck alot, lots of resets, on the phone with Irobot alot literally taking it apart... For a $1000 bucks buy whatever extended warranty possible..

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Revolutionary

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced our roomba 980 that’s 4 years old. In the first 2 months it has already cleaned more square footage than the 980. It just cleans for 3 months strait without being touched. The bag could have held more, but I replaced it with the hepa filter after nearly 3 months but it can go 90 days. How awesome is that? Clean floors every day and virtually no maintenance.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! great product, super easy to use, and it does the job :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba s9+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall the product does well. mapping can take a bit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Has errors on most jobs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a great help around the house. Unfortunately the errors are frequent and majority of jobs do not get completed

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    superb machine, Finally a robo vac that can actually clean!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 3 out of 5 stars

    Occasionally works

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re getting occasional errors, but when it works, it’s great.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    roomba

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our family loves that we don't have to dump the dirt constantly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome, it works great, easy to get started cleaning

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Vacuum cleaner, I still feel that the older versions of the Roomba do a better job at times

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. So much easier than spending hours sweeping the whole house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    ROOmba

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good for light clean up. still have to tidy around the house for best result.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Automatic dirt disposal makes this expensive but totally worth it!

    I would recommend this to a friend