Customer Ratings & Reviews
![The text on the image reads "VOICE U GAME J A M ALT [] CIAL." This text is likely a description or a label for the headphones and keyboard.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6349/6349969cv19d.jpg)
- Model:
- 939-001673
- SKU:
- 6349969
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort
Best headphones I have ever owned
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They work great they are comfortable and have many adjustments
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality is good.my husband really likes it. Love.
I would recommend this to a friend - Pros mentioned:Sound quality
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing!!! Love it !! Best quality on the market!!
I would recommend this to a friend - Pros mentioned:Sound quality
Awesome headset!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and worth the price! Sound quality is Amazing!
I would recommend this to a friend - Pros mentioned:Sound quality
Great headset
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best sounding headsets I’ve ever purchased!!!
I would recommend this to a friend Love it !
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The greatest purchase I’ve done in a while . Thanks Best Buy
I would recommend this to a friendBrand response from Logitech
Posted .We're thrilled you're loving the A50 Gen 4! We hope you continue to enjoy the immersive audio experience.
- Pros mentioned:Sound quality
Awesome headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headset I’ve ever used. That Dolby Atmos is amazing
I would recommend this to a friend - Pros mentioned:Sound quality
Great
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son upgraded to this awesome headset great sound
I would recommend this to a friend - Cons mentioned:Weight
Heavy; Latency
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coming from A40's, These A50's are too heavy for my liking, and have noticeable audio latency when encoding Dolby Digital / Atmos.
No, I would not recommend this to a friend - Pros mentioned:Sound quality
pretty good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty freaking good tbh worth the price for sure!!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear sound quality , very well made everything I expected
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is crystal clear, I can not hear outside noise
I would recommend this to a friend Astro A50 gaming headset
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s good tbh but what’s annoying is that sometimes it doesn’t turn on and whenever you wanna charge you gotta leave it on the stand for a while
No, I would not recommend this to a friend- Pros mentioned:Comfort
Great headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got them to replace the turtle beach wired ones.. love them
I would recommend this to a friend - Pros mentioned:Comfort
Headband cushion is a bust!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Earmuffs feel amazing! Doesn't get to hot on the ears. One thing that was a bust for me is that the top cushion on the head band kept popping off and the actual headband was killing me because the cushion would not stay on. I wish the mic monitoring was better. For the price that I paid it's not worth the $300
No, I would not recommend this to a friendBrand response from Logitech
Posted .That's unfortunate to hear. Your feedback matters, and we'll be sure to share it with the appropriate team. Thank you for bringing this to our attention.
Buy BEST BUY
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great headset and price. You always get good value at Best Buy due to pricing and price match. Plus the ruturn policy is awesome.
I would recommend this to a friendBrand response from Logitech
Posted .It sounds like you love the Astro A50 Gen 4 and got a great deal at Best Buy! You mentioned great audio, comfort, value, and Best Buy's price matching and return policy.
- Pros mentioned:Sound quality
Dope!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hearing is awesome on this. COD is something else yessssssssss
I would recommend this to a friend - Pros mentioned:Sound quality
Best so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Improvement from the previous gen A50. Astro brand is awesome.
I would recommend this to a friend - Pros mentioned:Comfort
Dead within 22 months
|Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When they worked they were solid, overpriced but comfortable. What brings the rating down from what I would've probably given a 4 to a 2 is that for $300 you would expect a product that lasts longer than 22 months. The battery will no longer hold a charge, I contacted support from Astro (well logitech now but same difference), and as the device is now out of warranty it is now a crappy wired headset that anytime the micro-usb cable jostles will turn off and interrupt any experience you are trying to have. Very disappointing experience with what should be a premium headset.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Apologize about the experience and it's surely not what we expect to deliver. We understand your displeasure and we will forward it along to the right team so they can look into it.
- Pros mentioned:Sound quality
Sounds great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It sounds great. Easy to set up would definitely recommend
I would recommend this to a friend