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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 5,627 reviews
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Almost as nice as the a40 TR

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset. Wonderful sound. Heavier than the a40 TR. Not as customizable as the a40 TR. Cost $50 more than the a40 TR.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great improvement over Gen 3!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned the Gen 3, it was great with my xbox one but had some interference and had to be manually reset at time . The GEN 4 (this headset) works FLAWLESSLY on both my one x and series x, I think they sound better too, downside is the extended warranty was over $100. If you aren't price sensitive, these headphones rock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Upgrade from my previous A50s better quality and easier to switch between systems

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds quality is great! Lasts awhile and it’s comfortable. Only thing is the top head pad disconnect easily and after it gets unattached a bit it has a hard time staying clipped together. Head to buy a clip to keep it together and it helped. Seems like it’s a common problem. Other than that great headset!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A50 Gen 4 Wireless Gaming Headset. We're glad to hear that you're enjoying the sound quality, battery life, and comfort. We apologize for the inconvenience caused by the top head pad issue. We'll investigate this matter to improve the product's design. Thank you for your suggestion regarding the clip. We'll consider incorporating a similar solution in future models.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    Not worth the price, not worth the hype imo

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I probably should have looked at other reviews on this prior to purchase as it seems Astro went a step backwards with the A50s. First off, the purchase was predicated on wanting to have wireless headsets instead of being tethered to the controller. Unlike our A40s, if you pop the top head cushion (without jerryrigging it to hold in place) that top piece will constantly pop out. Also, the microphone is not able to be flipped to be on the right side of your face. Bending the arm to place it near your mouth seems like a mute point as it will not hold your adjustment very well. The Game and Voice Volume control buttons are inverse so you have to know which way the lettering is facing to determine if you are increasing or decreasing the volume (also there are no indicators of +/- for these controls). Charging them requires you to set them perfectly in their bases, kinda annoying, but understandable. All in all, these are kind of a disappointment. With the A40s being able to rotate so you can wear the microphone on either side of your face, customizable ear pieces and head cushion, they are just superior than the A50s in that respect. If they would have just gotten rid of the tether of the A40s, I would have been in heaven.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Astro a50

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent gaming headset, very good sound, good battery life, I recommend them, very clear sound

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that the Astro A50 Gen 4 headset has exceeded your expectations! Your positive feedback on its sound quality, battery life, and overall performance make it a fantastic choice for gamers. Thank you for sharing your experience.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the bomb!! the sounds is amazing and has improved my hearing on enemy footsteps

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Okay just be careful

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset when it comes to sound quality. HOWEVER! Connectivity is my issue which is why I place it at 4star. It will randomly disconnect which I would have to reconnect. Biggest problem with that is it could constantly disconnect and I play right next to the charging bay. 300$ disconnecting issue. Maybe it was just mine idk

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Nice sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these. Last for hours with very clean sound. Only downside is they only charges with the PlayStation or pc. Cannot plug into the wall to charge.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the great feedback on the A50's sound quality! We appreciate you enjoying the long battery life. We're always looking to improve our products, and we'll consider your charging preference for future models.

  • Pros mentioned:
    Comfort

    Rated 2 out of 5 stars

    WARNING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll try to keep this brief, but all-in-all, I really wanted to love this headset. The soft padding in the ears is a incredible (far superior to any Turtle Beach headsets), but there are three major downfalls for this headset. First, when you power it on, you will always have a slight hum at all times. This will obviously disappear once you start playing and other audio is present, but if you're at the home screen its very obvious. Second, this headset will essentially disconnect itself from the base station after each use. The only way to resolve this is by disconnecting the power from the base station and rebooting, then going through the pairing session again. And third (and by far the most frustrating), this is a Logitech device, so you will need to use their proprietary software to update the headset and base station periodically by connecting them to a PC. 99% of the time, the software will not recognize a firmware update is required, so you will need to locate that manually on Logitech's website (this is also hidden, as their firmware updates are under "legacy" software updates, regardless if it's current or not. Very, very difficult to navigate and find, let alone install. Once you manage to update the firmware, you will still experience the pairing issue regardless, considering Microsoft doesn't play well with Logitech devices. Again, I really, really wanted to love this headset, but now it's just become an ordeal with all the inconveniences any time I want to play with friends in a party. Save your money, stray away from this one. Sorry, guys.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely appreciate you taking the time to provide such detailed feedback on your experience with the Astro A50 Gen 4. We understand your frustration with the persistent hum, the repeated disconnections requiring base station reboots and pairing, and the difficulties you encountered with the firmware update process. We apologize for these inconveniences and for the trouble you've had navigating our software and website. We value your feedback and will be sure to share it with our development and support teams. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro gaming A50

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, great sound quality and easy to set up

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate you taking the time to share your positive experience with the Astro A50 Gen 4! We're glad you're enjoying the comfortable fit, excellent sound quality, and easy setup. We strive to provide the best possible gaming experience for our customers. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the sound amd comfort on these are unmatched to any others

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for the fantastic review of the Astro A50 Gen 4! We're thrilled to hear you consider the sound and comfort unmatched compared to other headsets. That's exactly what we strive for. We appreciate you taking the time to share your positive experience. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all just wow! This headset is super comfortable and sounds amazing. Pretty easy to set up too, plug the usb cable into you Xbox, plug the optical cable into the Xbox to the headset stand and set it from pc to Xbox. Also I called Astro customer support and this will work with the series X when it comes out.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good Quality Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly I bought these because so many people that stream online say they're great and very comfortable. To get them to work properly on your PC you need to download the Astro Command Center and make sure that you keep everything up to date. If you don't place them on the charger just right they won't charge, or if you don't keep the program up to date they won't charge. They are comfortable and they do work great once you get them set up properly. As for the PS4 side of things, you need to change some settings in the PS4 before they will work for you, but nothing a quick google search won't help with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Astro A50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones. Some connection and microphone quality issues but overall they were really solid. They could be a little more comfy at the top part of the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    It's good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones feel good, I feel like you have nothing on for me. The sound is great I love the 360 experience. I only use the mic once but it was good. Only one bad thing I had to connected to my laptop and do a download / update for it. But I still love it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So comfy

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a hardcore xbox gamer, so I wear this thing for 8 hours a day some times and I hardly know it is there, the sound is awesome, and it works so well with my computer I have both my Xbox sound and PC sound into it at the same time. Perfect for any setup.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love the sound quality and comfort

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones better then my very expensive sound system. I am constantly wearing these for watching movies and gaming! The sound makes you feel your in the game and watching movies it makes you feel like your at a IMAX theater! Great battery life too since I'm constantly using it I get a good 15 hours!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a comfortable fit with great sound quality that you can personalize to your liking and the sound controls are conveniently on the side of the headset well worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Connectivity

    Rated 5 out of 5 stars

    excelent sound and range

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most wireless headsets either feel like they are crushing my head or are too loose to stay on while doing simple movements, the ear pieces are large and comfortable, they fit well and I can go through most of my house from the office and not lose reception, and with average usage i only need to charge them every 4-5 days.

    I would recommend this to a friend