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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,627 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, works good with Xbox series X. Comfortable for long periods of time. Also easy to switch between using on my lab top and Xbox.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset itself is great. The problem comes with charging it on the dock. It’s hit or miss whether it’s charging and there’s a lot of times when I think it’s charging and I come back to a dead headset.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned and used this headset for 2 days now, and it will be going back to the store. I really thought this headset was going to be the one, non invasive software that you only run when you want to update settings, that's an absolute dream! Audio quality that's really good, build quality that feels solid and great battery life. So you may ask, why am I returning these? Well this headset has an audio cut out issue, that as much as I've researched, I've never found a solid resolution for, I've spent around 3 hours just SEARCHING for one, every thread that's mentioned it, and Astro starts troubleshooting with stops with a dead end, either Astro or the other party has stopped responding. To explain what's happening intermittently the audio will cut out for 1-2 seconds, the base station won't show any signs of this, it will just sit there happily displaying battery status, Dolby status, and equalizer status. This from what I've researched can happen with varying amounts of severity, some have reported it happening multiple times per hour, others have reported it happening once per month. Myself I had it happen once the night I got them which I chalked up to being a fluke and then last night it happened 4 times in an hour then didn't happen the rest of the night. On top of that, while the sound quality might be great, the mic on this thing is just TRASH and is locked to some low quality 16Khz in window settings, they try to explain this away by saying other brands mics are only 16Khz as well but from what I've heard other brands mics sound 100x better for a quarter of the cost!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know they are expensive but I have a pair that are 5 years old they last they sound awesome and by the time you spend money on other headphones like turtle beach or some other brand with 1 purchase your done for 4 to 5 years if you take care of them they are worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like them overall

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I boight them and truly have enjoyed them. The game sound is amazing. They arent soundproof, just if your looking for some that are. But they have surround sound in them. The only issue i’ve even had with them is they have some issues when it comes to connecting but that may just be my set up. Lol. Overall i love them.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Stop looking and get these.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than steel series pro. Make sure to do a firmware update while using with ps5 to use it to its full capability. This system kicks, and holds a charge for 18 hours when bran new and charged properly. Amazing, update boosted loudness and boost by almost 30%

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best head set ever

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This gaming head set is the best , I have ever owned. The sound quality is excellent and the battery life is awesome. I would recommend you buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted over 5 years, great headset, great sound and volume quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is awesome on these. My only complaint is that the A50’s will not charge on the base station while PS5 is in rest mode. Research says it is a Sony issue that will be addressed in an update. But again the sound is super immersive and the headset is comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good headset

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty decent headset. Great sound but there may be compatibility issues with console. There’s a repeated beep and skip sound that happens from time to time

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We apologize to hear about the audio issues you're experiencing with your Astro A50 headset. We recommend checking for the latest firmware updates and ensuring proper cable connections. Logitech

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Very good but over priced

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are really fricken awesome. Love the sound and the ease of use for these headphones. They come at a costly price without the “upgrades”. You’re spending the money on them already they should just give the upgrades in the package regardless. The second “bad” thing would be the headband. You can replace the head band, again it would be an upgrade but for players like myself I need to be able to play with one ear muff half way on. The A40s headband broke on me, same design. Just wish I didn’t have to worry about it on my A50s.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Consistency .... Performance .... And Quality.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gaming headsets on the market. Consistency is the one word I can describe the Astro brand. The A50's are the bar for gaming when it comes to a wireless headset. The convenience of the charging dock and the Astro app to tweak the settings are above top notch.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is amazing!! It’s comfortable and has the perfect gaming sound for just about any game I play. Thank you so much!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A50 Gen 4. We're glad to hear that it meets your expectations for comfort and audio performance.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love these headphones. I've owned quit a few different headphones but finally made this one my go to 24/7. Cuts out background noise, comfortable fit, loud, easy to adjust. The quality and value is great!!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's absolutely wonderful to hear! We're thrilled that you "absolutely love" your Astro Gaming A50 Gen 4 headset and that it has become your go-to 24/7. It's fantastic that you're experiencing great quality, value, background noise cancellation, comfortable fit, loudness, and easy adjustability. Thank you for such enthusiastic feedback! Logitech

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Very high quality headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is heavy to wear and it connects instantly when I don’t want it to so I have to go to my settings to change the output from my headset to my tv and it is very pricey, but overall it is a great headset to use for games.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 4 out of 5 stars

    Longer battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Quality, Okay-ish battery life, long range, sounds good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best gaming headset I've ever used.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made the switch from console to PC for gaming, eliminating the need for an Xbox. I wanted something that works with Dolby Atmos audio, as my surround system at home is a 5.1.4 setup via sound bar. This headset was the first listed on the Dolby site for compatibility with Atmos audio. Having no need for the Xbox specific base, I bought the PS4 version of this headset to allow for compatibility with a PS5 when I'm able to get one. So far, with PC usage, this headset is absolutely amazing. It took a little while to get setup properly, but since then, it's been a breeze. The surround sound works incredibly well, and the height audio fully immerses you. The deep bass rumbles throughout, but never overpowers the vocal audio to where you can't understand characters in games. There's a reason this thing is so expensive, but it's totally worth the cost for the incredible quality it possesses.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sounding headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones even if they are a bit on the expensive side. That being said, I did have some problems with these on Xbox. ( Sound cutting out, and the base not registering when plugged it) Your going to have to plug the base into a PC and download the software and upgrade the firmware. Really easy to do, but if you don't have a PC its going to be impossible to update the firmware. After I updated the firmware all the issues I had were resolved.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Its the best audio ive ever heard

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headset is so comfortable on my head and its so loud compared to snything ive used before.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's fantastic! It's great to hear you're loving the audio quality of the Logitech A50 Gen 4. Many reviewers agree that the Astro A50 (which is essentially the same headset under a different brand) boasts excellent sound, particularly for gaming. Some reviewers even say it rivals some high-end audiophile headphones! The rich, immersive audio definitely seems to be a strong point for this headset.

  • Rated 4 out of 5 stars

    A Top Pick in Gamer Headsets

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this from my son for Christmas based on the recommendation of a Best Buy sales associate. I knew nothing about gamer headsets prior to this purchase. I just asked what was on of the best gamer headsets available and the Astro A-50 is what he recommended. I have since done some further research on the internet and the Astro A-50 is highly touted as one of the best wireless gamer headsets on the market. My son seems to enjoy the headset. He uses them daily. The set up was fairly simple. The price seems a little steep. I'd recommend these.

    I would recommend this to a friend