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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,627 reviews
  • Pros mentioned:
    Comfort, Design

    Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They're a little pricey but my last headset lasted me an entire console generation. Looking at that way, this one time purchase will coast me through this console generation with comfort and insane fidelity. A beautiful headset.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality easy to connect and once you have them off you can barely hear any outside noise

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great gaming headset!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a really good feel of quality to them. They do not feel cheap or flimsy, plus they are very comfortable during extended gameplay. I would say the price is a little steep but worth it in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Comfy headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable. Took awhile to set up and update drivers, but once done install was smooth. Wish the charge station had its own power plug. Does only usb plug in for power. Wish it had some more base or i just might have to mess with the tuner program.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy these

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headset sunday, tried it on ONCE and the piece of the headband that holds the sides together just fell out. I did a little research and this is a common defect with this headset and once this happens the headset is basically done. You can put the piece back in but it will not stay in without having to either purchase a 3rd party item, 3D print a clip for it, or rig together a temporary fix. I looked in my local area for a set to exchange with and there wasnt any within driving distance from me. My next option was to contact logitech support (Logitech owns astro now) which is the biggest joke in the world. They told me i had to go through best buy because this is what their policy says to do but when i told them no best buy near me has the product they basically told me it wasnt their problem and i have to wait to use warranty because i shouldnt have bought them if i have a problem with buying things with defects. This defect is not mentioned by the company a single time on any form of media. This is the worst quality control, customer care, and example of ethics i have ever experienced by a company in my 25 years of life and i will never consider or recommend another astro product after this experience

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We sincerely apologize for the unfortunate experience you had with the Astro A50 Gen 4 headset. We understand the frustration and inconvenience caused by the hardware failure and the subsequent difficulties with customer support. To address this issue, we recommend reaching out to our social care team via email at socialcare@logitech.com with your
      - Name:
      - Email Address:
      - Country:
      - Product Name:
      - Brief description of issue:

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Not enough bang for the buck

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The top cushion fell apart after less than 3 months. The mic quality isn’t even on par with the A10’s, although range and battery life are good. The left speaker has a rattle to it. If you happen to look down at your phone the headset will automatically shut off. The audio mixer after a few fast paced clicks will go all the way up or all the way down making it incredibly difficult to find a mediation between game volume and voice chat volume.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Head cushion could be a deal breaker / software

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you dont have a laptop/ desktop to download the app for the headset dont buy this. Battery life is surprisingly great! The cushion from the top of your head will not hold at all, glue it or lose it.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro Gaming A50 seems to be a good headset with impressive battery life. However, it's important to note that the software requirement and potential cushion issues might be drawbacks for some users. If you don't have a laptop or desktop and prefer a headset that doesn't require software, you might want to consider other options.

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headset. Needs work on interchangeable piece

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headset is over all great. Awesome quality audio especially for the console platform. Although I have had constant problem with the interchangeable top head cushion. It pops out of place way to often. I have contacted Astro and this is a defect according to their team. Hopefully it’s resolved soon!

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headset! Works well wirelessly or wired up. Amazing highs and lows with a huge range. Perfect for gaming or watching movies. I would totally recommend if you’re looking for a great gaming headset.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 5 out of 5 stars

    Astro to the rescue!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After suffering through years worth of audio issues due to the way Turtle Beach headsets connect I had to make a change. Both Gen 1 and Gen 2 of the TB 700's for the Xbox suffered from the same hit and miss performance, constant drops and connectivity issues that I had to try something else. Gen 2 was the last straw for me, as it suffered from the same game breaking connection issues as Gen 2 did. Upon returning my TB's I made the change to the Astro A50's. They cost $150 more...and are worth every penny. No more connection issues, no more audio drops while playing, no more non-sense. Just a great gaming experience from an audio perspective. To top it off, Astro has an app on the Xbox that allows you to configure your headset they way you want to. A must buy IMO!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Excellent headphones but not worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only 3 stars Because although I love these they are not worth $300.00. They are comfortable and sound great but the Price ??? Come on .!!! Thats my opinion I don't think they sound any better than a $150.00 set.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 4 out of 5 stars

    great sound and no wires

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound direction and comfort easy setup long battery life had some connectivity issues but very minor

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Now a Astro loyalist

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my a50’s, from the gaming, to the movie, and tv show experience. It has many sound settings, and you can customize through the command center app for even more variation. Using this with my Xbox my mic quality as well as the sound quality is amazing when gaming; but with the different sound modes, movies, tv shows, and even music are all very enjoyable. Highly recommend!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hi there! Thanks for the enthusiastic review of the Astro A50 Gen 4! We love hearing you're now an Astro loyalist and that you're enjoying the headset for all your gaming, movie, and music needs. It's great to hear the sound quality and customization options are exceeding your expectations!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    GOD level comfort

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I havent used alot of diffrent headsets but these are super comfortable. Espeacially if you wear glasses like i do. The sound quality is awesome. And for playing COD it worth it to hear the direction of the footsteps.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A50 Best headset with some design flaws

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever, great sound. My critiques would be on design, the top headband pops apart Everytime you put the set on. There is a fix on Etsy for it but why, on such a high end headset. Second is the mic monitoring, this is essential for and the volume is not great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Dat good good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good headset. Would highly recommend. It sounds great and super durable. It’s dat good good

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    First time ever buying a pair of Astros.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of my friends have been telling me for years to buy a pair of Astros, and I decided to buy the newest edition and I was not disappointed. The price was very steep for me but I made the leap and the price could be a little lower. The headset is very comfortable I do a lot of gaming for hours! It does its job, has great sound direction from the speakers. I thought they weren't loud enough for me until I found out how to adjust the sound settings on the xbox settings.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of best performing gaming headsets.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward set up, amazing quality, and exceptional battery life.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thank you for the fantastic review of the Astro A50 Gen 4 Wireless Headset! We appreciate you highlighting its strengths - the straightforward setup, exceptional audio quality, and impressive battery life. These features are all crucial for gamers who want an immersive and uninterrupted experience. Your feedback helps us understand what matters most to our customers. Thanks again for sharing your thoughts!

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Headphones worth the Buy!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are upgrades to my turtle beach stealth 600. This is based on COD gameplay only. These have a beautiful sound quality! You are able to hear the footsteps and are able to determine which way they are moving. The Dolby feature is amazing and you get that extra boost of sound quality for 2 years which is worth it. The only down is if you have a Chromebook you cant use the mixer option hence the 4 stars.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality battery life is pretty good but the charge time is where it makes up for lacking in life charges to half in about a half hour which is more than enough to get you back in the game

    I would recommend this to a friend