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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Small annoyances

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound/dolby is great however they chirp and need reconnected every once in a while. Also the headband cushion pops off constantly but nothing a little super glue won’t fix.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Charging base is cool. Loses connection easily

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headset base feature is cool. The range is not the best. When you walk out of the room it loses connection. The sound and the features are really decent for the Xbox headset though. The charging dock is a big sell for me as I have a place I can sit the headset when not using it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Excellent comfort

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only issue I have with this headset is at times will have to be disconnected from the power source because it won’t connect to the Xbox. It’s comfortable and a bit pricey but worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely comfortable and easy to setup. The sound quality is insanely clear and the bass is there when you need it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Overall great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headset but poor battery quality. Excellent sound quality and comfort.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We appreciate your feedback on the A50 Gen 4 headset. We're glad you enjoy the sound quality and comfort. Battery life is important, and we apologize for any inconvenience. Please reach out to our support team for further assistance.

  • Rated 4 out of 5 stars

    Above average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very decent headset but could be a little more sturdy if you’re a heavy gamer.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Pricey, but worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont like the price tag, but this version of the headset is much better than the last. The ear cups are way softer the sound is better and the controls are easier to use plus the docking station is an added bonus

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort and perks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Astro is the way to go! Tried a few different headsets and finally went with Astro A50s. I love the sound quality, the comfort, and most importantly, the ability to hear stuff on pc while playing on Xbox.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Firmware update nightmare!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plugged it in to the Xbox and worked without any issues. However, I tried updating the firmware using my Mac and it was nothing but painful. The update failed every time! I wasn’t even able to change any sound settings on the Astro command center (ACC). Every time I plugged in by headset to my Mac and opened the ACC it stated “required firmware update”, it started the update but failed. Apparently this has been an ongoing issue. I’m not sure how this affects my headset but it seems to be working just fine on my XoneX. Sounds amazing! I’m upgrading from aTurtle Beach elite 800x and this A50 sounds far superior! I hope Astrogaming will get their sh** together and fix this problem! This issue hasn’t been resolved since Dec 2019!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are fantastic!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these on PC and when coupled with the software, I can hear directional footsteps in games with ease. I had the Gen3 A50's and had to upgrade to the Gen4's, worth it!! They are pricey, but worth every penny in my opinion. Here are my settings people can use as a basis to tune to their liking: + Windows 10 - Connections = USB only - Installed and activated Dolby Access app (2 year license in box) - Spatial Sound = Dolby Atmos for Headphones + Dolby Access app for Windows 10 - Selected option = Game - Game settings = Performance Mode set to On + Astro Command Center -EQ Setting = Astro preset (or A50 Mod Kit if you have it) + CoD:MW 2019 - Profile = Home Theater - Master = 100 - Music = 0 - Dialogue = 50 - Effects = 100

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Heavy but great audio

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are AMAZING but heavy, after a hour you'll notice. Besides the weight it's perfect for FPS games and even movies. I wear glasses and never had a issue. I do admit it's very over priced and she be $200-250

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best headset i evee had, it’s comfortable for long hours, and has great sound. This is a must buy

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best money can buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable good sound what more do you want? Dolby code comes with it and makes a big difference to adjust the eq in the app. Just wished this worked for ps without buying a new base for $99

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and the battery last forever. 10/10 would recommend.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled you love the Astro A50 Gen 4! Hearing it's comfortable, has amazing battery life, and earns a 10/10 recommendation makes our day. Thanks for sharing your experience with the gaming community!

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Astro A50 still a great headset Gen4 PC/X/PS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Astro A50s are still a top of the line choice for a Gaming Headset. the unique dual Game/Voice channel makes it very easy to setup discord channel and game sounds as separatly mixed via the right ear cup toggle. a very clever design. this is my 2nd set, one for my primary gaming rig, and another at my friends house when I use their spare pc.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thanks for the 5-star review! We're thrilled you consider the Astro A50s a top-of-the-line gaming headset. The dual Game/Voice channel with easy adjustment on the ear cup is a great feature for balancing chat and in-game audio. We love that you have a set for your home rig and another for your friend's PC - that's portability and performance in action! Happy gaming!

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super Comfy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would say these are one of the most comfortable sets of headphones I have ever purchased. The sound quality is what I expected for the price and very pleased with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It’s good but I’m disappointed...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this headset and let’s just say I only like it. The build quality of this is amazing and I love the charging stand. However, the headset squeezed my head for the first 12 hours I used it until it formed to my head and while it’s better, it still feels tight. My biggest complaint is when this is plugged in to my Xbox, I have to unplug and re-plug in the usb cable to my Xbox every time you turn my Xbox on to get it to register with my Xbox. This is an issue I’ve noticed with both the A50’s and A40’s. Astro said they were working on an update but this has been an issue for awhile now. One minor complaint is that only Astro sells the mod kit for this version of the A50 right now and they’re always out of stock. I had to buy the mod kit off Mercari. However, the mod kit is amazing. Overall I like this headset a lot and the aesthetics it has. If you have a big head like me though, the A40 might be more suitable. I have no issues with tightness on that headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality headset, worth the price. Very durable and has a long battery life

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro A50 Gen 4 Wireless Gaming Headset! We're thrilled to hear that you're enjoying its durability, long battery life, and premium sound quality.

      It's designed to provide an immersive gaming experience. We hope you continue to enjoy your A50 Gen 4!

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Headset but customer service is terrible

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have these for the Xbox. First these are really great headphones. Better built than previous A50’s and great sound with full wireless. These are the best fully wireless for Xbox ( I believe the Steelseries Arctic Pro is the best but on Xbox you need a wire for chat). So why 3 stars, the firmware available now messes it up. Now as mentioned In other reviews you can plug it straight in and skip the firmware for now but if you are like me one of the best things about Astro’s is being able to adjust the presets. Personally after owning the gen 3 for several years I think the out of box presets are terrible. So the biggest problem is first this is a $300 headset and worth the money but if the firmware messes up your product you should be working night and day to fix it. However after reaching out to them via discord and other routes I have yet to receive a response. I was hoping after Logitech bought them they would improve in CS like they did with build quality but so far no.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Astro head set

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset with great sound quality and fits my head perfect

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the A50 Gen 4 Wireless Gaming Headset. We're delighted to hear that you're enjoying the exceptional sound quality and comfortable fit.