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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,627 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    So much more than I expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound and fit great. Very comfortable. Mic works alright as well. The software is the main event and offers so much I didn’t expect!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones for games.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After testing some headphones, finally we got this one that rocks. This is where the principle of you get what you paid, is truth. Of course, these headphones are pretty expensive, but you can be sure you are going to get the perfect gadget for your game experience. I highly recommend this item.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio quility is great, a lot better then previous headphones ive owned, ive got a bit of a larger head so im glad theyre large enough to fit my massive cranium.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A50 Gen 4! We're glad you're enjoying the superior audio quality and comfortable fit. Your feedback is valuable to us. Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headsets ive ordered since 2012. Really good sound quality. Microphone actually works and its crystal clear. Can't be any more happier with the purchase.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your kind words about the Astro Gaming - A50 Gen 4! We're thrilled to hear that you're enjoying the exceptional sound quality and clear microphone. We appreciate your business and hope you continue to enjoy using your headset. Logitech

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now that ive owned this headset for a while. I have enjoyed it. Great headset for gaming. When firmware update is needed you do get some connectivity issues, other than that great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A50 Witelss Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headet is unbelievable. It has crip clear sound and works well with gaming consoles.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good noise cancellation and very comfortable to wear for a long time. The best headphones for gaming.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's outstanding to hear! We're thrilled you find the Astro Gaming A50 Gen 4 Wireless Gaming Headset to be "The best" for gaming, especially highlighting its very good noise cancellation and exceptional comfort for long wear. Thank you for your enthusiastic feedback! Logitech

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very good pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the price point, if you can afford it. The only discomfort I ever felt with them was after raiding in a game for 6 hours straight, and that went away within a few minutes of taking them off. Sound quality is very good, even more so on PC if you spend the money to get Dolby Atmos or DTX. You definitely don't get the best sound out of them with Windows Sonic. And being able to swap them between console and PC is very handy as well. The only part that was a bit disappointing was the mic; people told me they could hear the game sounds over my mic, which I couldn't figure out.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, well worth the price. Writing this review over 6 years after purchase and they still are going strong.

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's truly impressive and speaks volumes about the durability and lasting quality of the Astro Gaming A50 Gen 4 Wireless Gaming Headset!

      It's fantastic to hear that after over 6 years, they're still going strong for you, delivering great quality and proving to be well worth the price. Thank you for such a valuable long-term review! Logitech

  • Rated 5 out of 5 stars

    Love It!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to purchase this for some time because of the price tag, but this is the only wireless headset that works with the Elgato without the need for the chat link cable so eventually I decided to bite the bullet and purchase. I'm so happy I did because I love it and its SO nice being able to move around without worrying about taking the controller with me or accidentally yanking the cable out because I forgot.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have incredible sound. They are also super light and comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Easy set up and great sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones replaced a worn out wired headset from Hyper X. Being wireless is fantastic and it was exceptionally easy to connect this headset to my PC and begin using right away. The auto mute feature when you flip up the microphone was an unexpected bonus.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best wireless headphones and gaming headphones you can buy period. Best sound quality I’ve ever heard and amazing comfort and mic quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I hate them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones made me better at siege which made me play it more so now im always unhappy becauss im playing siege all the time. Would buy again

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Thank you for your feedback on the Astro A50 Gen 4 Wireless Gaming Headset! We're glad to hear that the A50 Gen 4 has enhanced your gaming experience and improved your performance in Siege. We understand that this increased engagement might have some unexpected consequences, but we hope you're still enjoying the improved audio quality and overall gaming experience. Logitech

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, disappointing comfort

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is very good. Using the docking station to connect the headsetto my PC as well as charge it, is very well-designed. Unfortunately, I had to end up returning these after just a few days. They had one fatal flaw for me: They were not very comfortable, and they seemed to slip off my head. Even though I adjusted the headphones to have a tighter, more secure fit, this stopped them from slipping off of my head, but this caused EVEN MORE discomfort than I was already experiencing. Considering the price of these headphones, I was overall pretty disappointed with how the build quality felt, which probably factored into the comfort. Exchanged them for a pair of HyperX Cloud Wireless and they're much better.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great HEADSET!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound, charging station super convenient, and hours of battery is amazing! Daughter loved her bday present!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best with Goxlr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best headphone purchase that i had.. i know there is the new a50x but this one is perfect for goxlr mix… you dont have to configure on the pc just plug it in aux and you good

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      The Astro A50 is a popular choice for gamers, especially when paired with a GoXLR mixer. Its plug-and-play compatibility with the GoXLR simplifies setup and provides a seamless audio experience. However, the newer A50X offers several improvements, including HDMI 2.1 passthrough for 4K/120Hz gaming, improved battery life, and enhanced audio performance.

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Not for ps5 great for everything else

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable sounds good BUT doesn’t work on ps5 no 3D audio requires another purchase. Until they update it it’s not good for new consoles

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 1 out of 5 stars

    Jimminy Crickets I hate this headset

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crapped out after three months on me. I'm assuming what I got was a manufacturer dud, however the support from both Astro and Best Buy is abysmal at best and has tainted my opinion of both of them. Now let's get to it. When working great and again, I'm going to assume most average pairs do work great for a far longer period of time. Audio is clean and crisp, it's easy to pinpoint enemy locations when you can hear their footsteps or voices even behind you. The headset is also extremely comfortable through even long sessions of use. They also deafen outside noises extremely well and the adjustments that can be made independent to each ear cup is a glorious feature. Mic audio seems pretty standard, teammates can hear me with no muffling and I can yell at people through death coms confidently! My troubles began roughly starting 03/25/2021 with the usual audio problems you would expect. Audio not coming through the headset or the mic no longer picking up my voice. Easy, check windows settings, power cycle headset, check for firmware updates, reinstall drivers. Usual run of the mill fixes, but the problems have persisted. 04/15/2021, Astro Gaming customer service is useless as they just recommend I keep repeating the above troubleshooting. Already past the disgustingly short Best Buy return period. So on 04/22/2021 I decide it may be something else on Windows causing the issues, run an elevated command prompt and "/sfc scannow" to repair damaged windows files, no fix the audio and mic are still cutting and it's becoming more frequent. 04/25/2021, decide to reinstall windows and install a new SSD, hey we may as well make sure it's a fresh and better drive if we're gonna do a full reinstall. Headset is working beautifully. 04/29/2021 friends can hear my game audio in Discord chat even when the mic is turned up in the muted position, switching to normal desktop speakers instead of headset, they can no longer hear game audio. Turn back to headset and they can hear my game audio again. I'm going to attempt a warranty replacement through Astro. If Best Buy allows updates to reviews, I will happy update in due time if a replacement resolves the issues and mine is truly just a manufacturer dud.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery life is great. Fits perfect. Has a wide range.

    I would recommend this to a friend