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Customer reviews

Rating 4.2 out of 5 stars with 5627 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers value the A50 Gen 4 Wireless Gaming Headset's superior sound quality and comfortable design, frequently praising its long battery life and wireless convenience. However, some users express concerns regarding the headset's high price and occasional connection problems. A few also mention issues with the headband's durability. Overall, the positive feedback on audio and comfort is prominent, but potential buyers should consider the cost and reported connectivity challenges.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 5,627 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente headset but it really expensive but I enjoyed to play with this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Wish they had more EQ help

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and AMAZING product when it WORK... when it doesn’t and craps out. It’s the most OBNOXIOUS thing to Trouble shoot as Astros Service team is very slow even pre Covid they were very slow. 8/10. Again great headset when it works.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best wireless headset!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality! the charge last really long best wireless headset I’ve ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Astro 50

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great head set for gaming, easy pick up and great service 5 stars

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Prett nice overall

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    definitely update when you get them or they won’t work. Need to adjust eq in setting with computer as well. Once set up it’s a pretty good headset. Buy the different ear pads for sure. Much quieter and easier to hear then.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    High Quality Headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and sound is amazing! Highly recommend these of you wanting some good sound!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, good sound, and good comfort. Has Dolby, and is compatible with Xbox series x

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 1 out of 5 stars

    I returned them to the store within 48 hours.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the Astro A50 headset for my Xbox Series X on a Friday and took it back by Sunday afternoon for a refund. The sound quality is definitely superb, but you'll have to download the Dolby app from the Xbox store in order to sync your set and get the audio to come through. (I paid for the Dolby Atmos access before realizing that it's apparently supposed to be free(?) if you have a Dolby Atmos device, so that's my fault. Don't make my mistake. I believe Dolby Atmos access is free if you buy the A50 headset.) I wanted to buy a top-of-the-line headset for gaming. This was going to be my headset for the next several years, so I justified the $250 price tag. I didn't even take it out of the box until Saturday night for gaming. That's when I found out that the charging base for the headset is ALSO THE SOUND TRANSMITTER, which is a terrible design! If the charging base isn't plugged directly into the Xbox while you are wearing the headset, you cannot get any audio or game chat to come through and the headset shuts off. My Xbox is mounted 6ft. up on my living room wall. I actually considered installing a shelf high up for the base to sit on. I couldn't just leave the charging base dangling from my console by the cord, so I stacked a box on a chair next to the console for my headset base to sit on, just I could talk with my friends during game play that night. (I know it's not glamorous, but I needed a quick solution to the problem.) The foam padding on the headband pops out of the headset almost immediately. Within 10 minutes of wearing them, the padding came out and the plastic head frame was just sitting on top of my head. No mater how many times, I popped the foam back in place, it immediately came out in seconds. I shave my head, so let me tell you that without the foam padding, this headset is PAINFUL to wear. This really frustrated me because when I first put them on, this was (up to that point) the most comfortable gaming headset I've ever worn. But for $250, poor design and manufacturing quality are unacceptable to me as a consumer. Other reviews have referenced the same problems with the foam and I wish I had done a bit more research before buying the A50 headset. I was so let down by this purchase and I absolutely DO NOT RECOMMEND this headset, unless you plan on buying the $40 foam pad upgrade kit directly from the manufacturer's website.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey! We apologize for the inconvenience caused by the Astro A50 Gen 4 issues you experienced, including the Dolby app requirement, base station positioning, and headband comfort. Your feedback is valued and will be shared with our product development team.

  • Rated 3 out of 5 stars

    A50

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not very impressed with the gen 4. Only lasted a little over a year and a half. Headset works fine but won’t connect to the base station anymore. Top cushion likes to fall out a lot til the headset is broken in. Seems to have a lot more issues than my old gen 3 a50 had. Probably wouldn’t buy again.

    No, I would not recommend this to a friend
    • Brand response from Logitech
      Posted .

      We understand your disappointment with the Astro Gaming - A50 Gen 4. We value your feedback and will use it to improve our products. Please contact our support team to explore potential solutions and assistance.

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Love these

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive owned astros before, and have forgotten how nice they truly are. Can wear them for hours on end, i wear glasses ans have earrings and it never has an issue with these headphones

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're thrilled to hear that you're enjoying your ASTRO A50 Gen 4 Wireless Gaming Headset! It's wonderful to know that our commitment to comfort and performance has made a positive impact on your gaming experience.

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Would definitely buy

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Batter is great and the quality is amazing.would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Exceptional sound and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable wear and the sound is A1. The microphone provides great quality according to my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More comfortable and better sound than the PlayStation headsets.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nice headsets

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good headset. Very clear. The interface is a bit hard to figure out at first

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      Hey, Thanks for your review of the Astro A50 Gen 4! We're glad you find the sound quality clear. We understand the interface might seem complex at first. Our Astro Command Center software offers a variety of customization options, and we have plenty of resources available to help you get the most out of it.

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    W

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset ever owned!! I’ve had a a couple headsets in the past, and this one beats all of them!

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      We're incredibly honored to hear that the A50 Gen 4 is the best headset you've ever owned. We strive to create exceptional audio experiences, and we're glad it's exceeding your expectations. Logitech

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    High quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frame and build of the headset is extremely durable, it feels comfortable and I have no complaints about the headset itself. The astro command center app is a different story, it gives me so much trouble to download software updates and access the settings to make frequency adjustments. But it comes with free dolby atmos so I control everything from there, overall great headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Too many connection issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Construction is solid but has too many connection and sound issues. My set would not connect to the ps4 unless I went into the ps4 and changed the setting. Would frequently lose sound and require a full reset of the base. Firmware updates would not fix it and was unable to find a fix for it. Lastly the charging base was too finicky to overlook. It’s a shame because I loved the look and feel of the headset but the connection issues occurred too frequently to ifgnore

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing audio customization.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best PC headset I have ever owned. Used it mainly for gaming but also listened to some music. The customization of the audio elements is amazing, have not seen anything else like this. This headset lets you customize different audio profiles for the best listening experience for gaming, music or movies. This headset is at the top of the list, with the Arctis 7 or 9 at close second.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound with Dolby Digital quality, Easily attached to Xbox , Directions are clear

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best in slot gear.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Best I ever had. Would recommend 100%

    I would recommend this to a friend
    • Brand response from Logitech
      Posted .

      That's incredibly high praise! We're absolutely thrilled to hear that the Astro Gaming A50 Gen 4 Wireless Gaming Headset is the "Best in slot gear" for you and the best headphones you've ever owned. A 100% recommendation is fantastic, and we're so glad they're delivering an amazing experience. Thank you for sharing your enthusiasm! Logitech