Customer Ratings & Reviews
- Model:
- NS-MUTA2U
- SKU:
- 6350838
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are enthusiastic about the All-in-One Travel Adapter with its ease of use, handy USB ports, and overall performance. Users appreciate its broad compatibility and reasonable price, making it a lightweight and travel-friendly option with a simple design. However, some customers feel that the adapter could be smaller, and it's important to remember that it does not change voltage.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Voltage
Misleading product description.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Waste of money. It is not a transformer. Damaged my electronics when connected to foreign country 220V.
No, I would not recommend this to a friend Do Not Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give zero if possible. Purchased from Best Buy for a trip to Australia, did not work at all. Couldn't return the product as I was out of the country and the return period has expired. Complete waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .I'm really sorry to hear about your experience. It's frustrating when a product doesn't work as expected, especially when you're traveling. While it's unfortunate that the return period has expired, I recommend reaching out to Best Buy's customer service to explain your situation. They might be able to offer a solution or provide some assistance. Your feedback is valuable, and we appreciate you sharing it with us. - Carl | Insignia Products
Not a good choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This plug, when used with my US device, fried my device. Do not purchase this item unless you don't care if your item is destroyed
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Thank you for your feedback. We're truly sorry to hear about your experience with our product. It's concerning to learn that it caused damage to your device, and we understand how frustrating this must be for you. We strive to provide safe and effective products, so we appreciate you bringing this issue to our attention. Please consider reaching out to our customer service team so we can assist you further and work towards a resolution. Your satisfaction is important to us, and we hope to make this right. Keith | Insignia Support https://www.bestbuy.com/site/insignia-all-in-one-travel-adapter-with-2-usb-ports-black/6350838.p?skuId=6350838
Find another adapter for travel
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nowhere to use a US three prong plug. US two prong plugs go in with difficulty but not the full length of the prongs. What a waste of money.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .We’re disappointed to hear about your negative experience, EdwardM. We’ll investigate and take corrective measures. - Carl | Insignia Products
Don't Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a few days before a 10-day trip abroad. It didn't work. By the time I got back to the States it was too late to return due to Best Buy's extremely short return window.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi Benji,
Thanks for taking the time and effort to leave a review. Hearing your feedback is important so we can continue to improve our products. Please contact us if there is anything that we can assist you with the # is 888-237-8289.
Insignia Support,
Renee
Piece of junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really regret buying this. It fell apart after a couple of uses and the only reason I didn’t throw it away on my trip is that I am hoping to return it. Do not recommend!
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there! Thank you for writing a review about our All-in-One Travel Adapter! We understand that you're having issue with the product. We would love to check this situation further with you! Please feel free to contact us at the link below to get assistance with the travel adapter.
Rudson S.| Insignia Support. https://www.insigniaproducts.com/contact-us
Did not work in Asia at all
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the item did not work at all in Asia. I will be returning it.
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hi there,
Thank you for taking time to write a review our Insignia™ - All-in-One Travel Adapter - Black. We do have a variety of models so I am sure you can find one that works out for you. In the case that you still have this, feel free to contact my team for further help.
Dina || Insignia Support || https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work had nothing but issues with it don’t waste your money
No, I would not recommend this to a friendBrand response from InsigniaCustomerSupport
Posted .Hello RosieRosie,
Thank you for taking the time to review our Insignia™ - All-in-One Travel Adapter. I personally would like to apologize for the experience that you have gone through. I know it can be dissatisfying that its not working as expected. Please know that we are improving the quality of this product by considering our customers feedback, for any question you can contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
Insignia Support
Molina
www.insigniaproducts.com/support