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Customer reviews

Rating 4.7 out of 5 stars with 5901 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are impressed with the ease of use, smooth motion, and relatively easy installation of this full-motion TV wall mount. Many appreciate the swivel feature and find the price reasonable. However, some concerns exist regarding the mount's stability and weight capacity, particularly for larger TVs. A few customers also mentioned challenges with the size and clarity of the instructions.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 156 Showing 3,101-3,120 of 5,901 reviews
  • Rated 5 out of 5 stars

    Rocketfish TV Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service technician who installed my TV in a new apartment liked the ease with which he installed the mount and my TV. I appreciated being able to adjust my TV for convenient viewing and its price. -- Jolos

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Review from TJ911TURBO

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. Was easy to install. Clearly does not fit all TV's perfectly. I feel safe that my TV is not going to fall off the stand, but it is definitely a lot looser than I expected.

    I would recommend this to a friend
  • Cons mentioned:
    Stability

    Rated 3 out of 5 stars

    Probably opt for something else next time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    make sure if you are using this for a Samsung TV, you have the plugs for the rear of the TV that came with it. After spending about half hour trying every combination of screws and adapters that came with this mount, and having NONE of them work, I finally had to do a little research and find out you have to use the plugs that are in the accessory bag that came with the QLED TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Personal Electric Heater

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little heater is perfect for what I needed to heat my bathroom up a little before and after my shower. I do not leave it on or plugged in while I am in the shower or out of the room for safety. Always be careful with any heater.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very sturdy and reliable 100% recccomend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for being able to move the tv to where you can see best on where your sitting 100% recommend definitely worth the money very sturdy and reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice it’s called a TV of 85 inches. Good quality. I love it looks very good on the wall.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mount

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for a 75" TV in my basement. I love it because it allows me to swing the TV almost 90-degrees in both directions and I can see it basically anywhere in the basement. That way I can use it not only for watch parties but for viewing sports while I shoot pool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 75” Q80T compatible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can say this works for the Samsung 75” Q80T despite being a little play in the back tv mount. Not enough to worry but just enough to slide the TV whole screwed in. Do not over tighten screws!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent TV Mount

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just bought a 65” Samsung and needed to install the wall mount. This Rocketfish full mount is really great and the pull-out arms work well to allow easy access the connections on the back of the TV. Not hard to install with a little common sense intellect. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Strong

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong flexible and reliable that’s all I have to say

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Mount

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tv mount. Does exactly what is in the description and the clips designed to hide wires if not entirely at least make them look more neat is an awesome addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great full motion stand

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Rocket Fish wall mounts, I’ve used them for years! Was worried this one may not be able to support the TV we recently purchase with the full mount feature. It holds up great with the weight of a 65 LB TV hanging on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Excellent was very happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    was easy to mount, swivels at all angles like I wanted. I was very impressed with quality and performance. Good Job Rockefish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rocketfish tv wall mount

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last tv wall mount was a solid mount, couldn't see behind the tv, this one allows me to move to one side or the other to see the entire back of the tv for connections, no more using a flashlight and a mirror to read labels or connections on the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Mount

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great TV mount, used for my 55" TV. Lots of bits and pieces, but worth the time spent putting it together. Glides smoothly, no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressive

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to over-do things. I like bomb-proof products that actually last. That being said, I’m impressed. This thing is solid. The instructions were easy to follow. It was easy to install, and I have maximum confidence in the quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great way to see tv at any angle

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best way to hang a tv on the wall. I live how you can swivel the tv around to help see it from any angle

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Product is good, unless something is defective...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this mount to use with a 55 inch TV, which I also bought from Best Buy. When that TV suddenly had a defect (a line appeared on it), Best Buy swapped it out, no problem. I removed the old TV and went to put the new TV on the mount - that is when the release latch broke. I called Rocketfish (a Best Buy company) and they told me BEFORE I EVEN TOLD THEM WHAT HAPPENED that most likely this wouldn't be covered under warranty. This product has a LIFETIME PARTS AND LABOR WARRANTY. Without even knowing what happened they told me that it wouldn't be covered under their warranty. I then told them what happened and they told me that because the parts weren't immediately broken when I opened the box they couldn't be considered "defective." When I told them that defective parts can be discovered through ordinary use, they said "that shouldn't happen" so that is why it wasn't covered. When I told them that warranties exist for the circumstances that "shouldn't happen," they told me that they had already marked it as improper use by me and not covered, and that the best I could do is to go to the manager of the store and ask them to help me "but that probably won't work." The mount is solid, but G*d help you if any part needs replacing. They wouldn't even consider sending out the one small replacement part that was needed. Customer service is TERRIBLE. BTW, the item I purchased is still within the return window (I could mark it as defective), but that would require me uninstalling the entire thing from my wall (I had to get my wall reinforced for this mount) and bringing it back to the store. When I told the customer service rep this and asked if they could just send out the replacement for the part that was defective, explaining that it would be cheaper for them, cheaper for me, and that everyone would win, he said that he had already marked it as not covered and there was nothing he could do. TERRIBLE CUSTOMER SERVICE!! I don't care how great Rocketfish mounts or any other of their products might be, I'm not buying them again simply because of their TERRIBLE customer service.

    No, I would not recommend this to a friend
    • Brand response from RocketfishCustomerSupport
      Posted .

      Hi Kathryn,

      Hearing your feedback is really important to us. It is one of our priorities to provide great customer service to our valued customers like you. We will continue to improve the quality of our customer service and make sure to avoid this kind interaction again. If there is anything that we can assist you with, please contact us at (800) 620-2790 for further assistance.

      Rocketfish Support
      https://www.bestbuy.com/site/brands/best-buy-brands/pcmcat1596746025285.c?id=pcmcat1596746025285 BBY-ExBrand_RocketFish

  • Rated 5 out of 5 stars

    perfect for large tv

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put a 75" TV on this and was nervous it would be too much weight. But its great. Love the range of motion we can get so it doesn't matter what part of the room we are sitting in we can adjust the tv for viewing. So easy to move my 9 year olf can move it herself!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best TV mount I've ever owned!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whoa buddy this thing isnt cheap but you definitely get what you pay for! We have our 65 inch samsung TV mounted to it and its stable as a rock. Outstanding job rocketfish! Highly recommend.

    I would recommend this to a friend