Customer Ratings & Reviews
- Model:
- 920-009295
- |
- SKU:
- 6366560
Customer reviews
Rating 4.8 out of 5 stars with 3816 reviews
(3,816 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the MX Keys Advanced keyboard highly, praising its excellent build quality, satisfying key feel, and impressive battery life. The ease of use is also frequently cited as a significant positive. While some users find the keyboard expensive, connectivity issues are reported less frequently.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Nice features, but keys feel squishy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard gets a lot of positive reviews, I was really looking forward to getting it. I do like the media keys, the ability to switch between using it with different computers so easily with the 1/2/3 buttons, and that it works well with Mac/PC. However, I just really don't like the key press feel - it is very squishy/mushy feeling.
I would recommend this to a friendRated 4 out of 5 stars
MX keys
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is quality built but it is much smaller than what I expected and no legs to raise, I ended changing it with my wife K800
No, I would not recommend this to a friendRated 4 out of 5 stars
Costly but niche
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very sleek very comfortable. It's a bit heavy because of the in-house battery. Doesn't have RGB lighting
I would recommend this to a friendRated 4 out of 5 stars
Curb Service Excellence
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.One of the products was faulty, which we will exchange, the other was excellent. The curb service was a 10!
I would recommend this to a friendRated 3 out of 5 stars
Adequate but Not Highly Desireable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has low profile keys like a laptop which I'm not fond of. I like feeling the keys as I type. We'll keep it as a backup but went and got a regular profile keyboard for normal use. If you're used to a laptop keyboard but want a full size keyboard with a number pad, this may work quite well for you.
No, I would not recommend this to a friendRated 3 out of 5 stars
I'm conflicted
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the features of this keyboard, namely I love that it can connect to 3 devices (one at a time) including a unifying receiver. I wish the keys were more like a ThinkPad though, they seem squishy comparatively. I'm also disappointed that pressing a device button on the keyboard doesn't automatically switch the MX Master. You can only sync the two with software running on your computer.
No, I would not recommend this to a friendRated 4 out of 5 stars
Nice board, finally making better boards again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice to see Logitech making decent boards again. I recall back in the day when they had the diNovos and the like.
I would recommend this to a friendRated 4 out of 5 stars
Cool keyboard
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the design. The Bluetooth connection can be a bit twitchy, but overall I like it!
I would recommend this to a friend- Pros mentioned:Keyboard quality
Rated 2 out of 5 stars
Backlight proximity sensor fail...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keyboard, unfortunately the proximity sensor that controls the backlight is crap. I found many other people have the same issue. You can be 5 feet away from the keyboard and the backlight just randomly turns on and off. Seems to be no fix for this that i can find. Will probably return it.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, I am so sorry to hear about the issues you are having with this keyboard. It does come with a 1 year warranty through Logitech so we can get that replaced for you. Here is the link to file a claim: https://support.logi.com/hc/en-us/articles/360035471534-Warranty-MX-Keys-Wireless-Illuminated-Keyboard. I hope this helps! Thank you for taking the time to write this review. We appreciate the feedback.
Rated 3 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard is wonderful during the first 15 days. But some keys is getting sticky and slowly bouncing back. When I lifted those keys, there is some pink glue sticking around the understructure of them. I am very disappointed because now I cannot return the keyboard anymore.
No, I would not recommend this to a friendBrand response from Logitech
Posted .Hello, we are so sorry to hear that the MX Keys is not working for you properly. We are unsure what the Pink glue is on your keyboard. Please feel free to reach out to us on our Logitech support website so we can look further into this matter. You'll be able to submit a warranty claim with us. I'll attach a link at the end of this message. Have a great day and thanks for being part of the Logitech family. Have a great day. -Ricky | Logitech. https://support.logi.com/hc/en-us/articles/360035471534-Warranty-MX-Keys-Wireless-Illuminated-Keyboard
- Pros mentioned:Keyboard quality
Rated 3 out of 5 stars
Ok wireless keyboard
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice keyboard to use. light weight and keys are bright.
I would recommend this to a friend Rated 4 out of 5 stars
Great keyboard: but heavy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super gentle touch keys. Would have gotten 5 stars except it's a little on the heavier side.
I would recommend this to a friendRated 4 out of 5 stars
Great for fast typing
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great tying feeling. Can get consistent 90+ wpm. One less star for not having any volume buttons
I would recommend this to a friendRated 4 out of 5 stars
Wireless keyboard
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was surprise it works with my iMac desk. It is easy to work thit it.
I would recommend this to a friendRated 4 out of 5 stars
A good product
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. I would definitely recommend.
I would recommend this to a friendRated 4 out of 5 stars
Nice quality but overpriced.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think you overpay for the brand. Awerage keyboard.
No, I would not recommend this to a friendRated 4 out of 5 stars
Perfect, portable!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This keyboard is very well built. Lighting is perfect. Right size for portability. Not cheap!
I would recommend this to a friendRated 3 out of 5 stars
It has no feet on the rear
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The keyboard has many very good features, however it lacks any convenient way to prop it up to suit my comfort. Rear legs, built-in or clip-on or paste-on, would resolve this short-coming.
No, I would not recommend this to a friendRated 1 out of 5 stars
Complete lack of support from Logitech - backlight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As noted by many, the backlight turns off after 5 seconds. Many have complained and Logitech has successfully ignored all of us for more than 2 years. Returning mine now.
No, I would not recommend this to a friendBrand response from Logitech
Posted .We regret to hear about your unpleasant experience. This is not the experience we want you to have. We'll surely take this feedback and make sure to share it with the right team. Thanks for bringing it to our notice.
Rated 4 out of 5 stars
good keyboard for logitech
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good keyboard, but a the illumanted lights does not stay on unless it's plugged.
I would recommend this to a friend





![The text on the image is grouped and corrected as follows:
1. F10, F11, F12: These keys are located in the top row of the keyboard, and they are used to access function keys.
2. 1, 2, 3: These are the number keys in the top row of the keyboard.
3. Sc - - + =: These are the arrow keys in the top row of the keyboard.
4. Backspace, Insert, Home, Page Up, Clear: These keys are located in the bottom row of the keyboard.
5. 1 / - P { [ } ] I / delete: These are the function keys that are used to navigate and modify text.
6. 7, 8, 9: These are the number keys in the bottom row of the keyboard.
7. Page Up, Page Down: These keys are located in the middle row of the keyboard and are used to navigate through documents.
8. Home, End, Page Up, Page Down: These keys are also located in the middle row of the keyboard and are used to navigate through documents.
9. Shift, Ctrl, Alt, Fn, Windows, Opt, Ctrl: These are the function keys that are used to access various system functions and shortcuts.
10. 0, Ins, Del: These are the number keys in the bottom row of the keyboard.
The image shows a close-up view of a black keyboard with the keys labeled, making it easier to identify and understand their functions.](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/6366/6366560cv15d.jpg;maxHeight=54;maxWidth=54;format=webp)


