Customer Ratings & Reviews
- Model:
- I7391-7520BLK-PUS
- SKU:
- 6373028
Rating by feature
- Battery Life
Rating 3.7 out of 5 stars
- Speed
Rating 4.2 out of 5 stars
- Display
Rating 4.2 out of 5 stars
Customers are saying
Customers value the Inspiron 13.3" 2-in-1 laptop's performance, touchscreen functionality, light weight, and ease of use. Many appreciate its compact size and the included pen. However, significant concerns exist regarding overheating, battery life, and fan noise. Some users also reported issues with the camera and internet connectivity.
This summary was generated by AI based on customer reviews.
Stopped working after less than a month
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overheated since out of the box. Stopped working after 1 month of use. Send it to repair, dell said it will take 2 months to deliver the requiered parts. Still waiting for it to be repaired.
No, I would not recommend this to a friendBrand response from YourDellTeam
Posted .NRF94,
Thanks for your review. We're sorry to hear about the overheating that you've experienced. After you receive your computer back if it continues to overheat, you can try these tips:
Tips for Proper Usage:
1. Dell does not recommend placing portable systems directly on your lap. Due to reductions in the thickness of modern portable systems, heat transfer can be an issue.
2. Using a portable system (Laptop) on a hard, flat, non-cloth surface will increase airflow and reduce heat from underneath and inside the system.
Using the portable system on a blanket, pillow, or other types of cloth will cover up the fan cause the computer to overheat and can cause permanent damage.
3. It is recommended to use the portable system in a Room temperature of 0°C to 35°C (32°F to 95°F) with a Humidity level no greater than 90%.
4. Use compressed air to clean the vents on a regular basis.
5. Using a cooling pad can decrease heat and increase performance.
6. If you want to know the temperature limitations for your system, go to the Dell Support Website, look up your system model then open the user guide under the manuals link.
You can read the full article here - http://dell.to/2uJ8AdG.
Best,
Bryan
1-800-624-9896