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Customer Ratings & Reviews

$24.99
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Comp. Value: $29.99

Customer reviews

Rating 4.2 out of 5 stars with 1016 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers often highlight the Travel Adapter and Converter's broad compatibility and ease of use, making it suitable for international travel. The inclusion of multiple adapters and the device's solid build quality are also appreciated. However, some users find the size and weight to be a drawback, and a few have noted that it can get warm during use.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,016 reviews
  • Rated 1 out of 5 stars

    adapter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all those little adapters i couldn't use just the one big one.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello becky1960,
      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter, we're very sorry to read you are experiencing this issue with one of our products. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not reliable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ll be returning this when I get back from my travels. Only one outlet worked and we had to buy another here .

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Linda,
      I personally would like to apologize for the experience you have been through with our Insignia™ - Travel Adapter and Converter. I know it can be dissatisfying that its not working as expected. If you need further assistance, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Travel adapter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would not buy this again. Converter failed after 2 days of use in the Czech Republic.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Know before go…

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item did not work at all while in Naples Italy.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi JulieC,

      Thank you for taking time to write a review our Insignia™ - Travel Adapter and Converter - Black. We are continuously working to improve the quality of our products and anticipate market demands that drive customer satisfaction. Your feedback is especially important to us and your concerns will be shared with our product team.

      Dina || Insignia Support || https://www.bestbuy.com/insignia BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Stopped working only after a few uses

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the plugs stopped working only a few days into our trip. Going to return it when we get back.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Kyle,

      Thank you very much for taking the time to review our Insignia - Travel Adapter and Converter - Black. I know that this could be an unfortunate situation, but please let us help you with it by contacting us, and we will do everything in our hands to get this solved and deliver the best experience to you.

      Insignia Support
      Alvin
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work. I had to buy another outlet at my trip.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello FranD,
      I personally would like to apologize for the experience you have been through with our Insignia™ - Travel Adapter and Converter that did not work. I know it can be dissatisfying that its not working as expected. To further assist you, please contact our customer service at 1 (877) 467-4289 Daily 8am - 9pm CT.
      Insignia Support
      Molina
      www.insigniaproducts.com/support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Didn’t work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that this would work with anything but then when I got to my destination it didn’t work and my friends cheaper adapter did

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chris,

      Thank you for taking the time to leave your review on our Travel adapter. We understand how important this adapter is for you. Certainly it is disheartening to not have a product work as intended. However, to clarify this adapter does have certain specifications and compatibility. In order to verify if it is the adapter or the setting in which you were using it, please contact our team for assistance.

      - Janína G. | Insignia Support | https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ruined my laptop charger

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This converter fried my laptop charger within two minutes of being plugged in. Do NOT buy it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth owning

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The transformer has a plastic third plug instead of metal so connection can be grounded and there is no "H" plug.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello julius. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter. I understand that yo are concern with your safety. Kindly return the unit and request for exchange or refund.
      Mary II Insignia Products Customer Support BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Ggrand

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We can't used because was different in Seville or France

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Adapter

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guess this is good to have when you travel but I didn't need it.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello Dipsy,
      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. Do not hesitate to let us know if you ever need any help with it, remember that we are here for you and we are going to do always our best to assist you. Please feel free to contact us at 1-(877)-467-4289 Monday to Saturday 8am - 9pm CST.
      Chelsea
      Insignia Support
      https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    I will be returning this adapter it did not fit th

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will be returning this adapter it did not fit the plugs for my location

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not for India

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not work in India. Unfortunately the return window closed as well.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    broke right away

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the outlets stopped working on day one. too late to return it now

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chase,

      Thank you for taking the time to review our Insignia™ - Travel Adapter and Converter - Black. I understand you found it uncomfortable to use since it stopped working on your first day of use and that can be discouraging. We are continuously working on improving our products and their designs so we definitely appreciate your feedback. If you have any questions or concerns, please use the link below to reach us and also you can contact this phone number 877-467-4289 for further assistance.


      Insignia Products
      Nikki
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a terrible time finding it and didn’t have any USB ports

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello CAD1234. Thank you for taking the time to leave a review on Insignia™ - Travel Adapter and Converter - Black. I understand that you are upset with the unit that did have any USB ports. For product recommendation, kindly contact us.
      Mary II Insignia Products Customer Support II https://www.insigniaproducts.com/ BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Does NOT work in Germany

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both outlets shorted repeatedly in Germany. We had 2 of these both did the same thing. Would NOT buy for Germany.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hello, Thank you for your feedback on this Travel Adapter and Converter. We are really sorry to your previous experience with this poduct. Please let us help you by contacting us and we'll go up and above for you, so we can check what happened with your Adapter/ Converter. Hector S. Insignia Support - https://www.insigniaproducts.com/contact-us BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Pastor Daniel S. Hopmes

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is good BUT they don’t support or honor Veterans!! That’s a SHAME!!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy if you need two outlets. Only one worked.

    No, I would not recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Chris,

      Thanks for taking the time and effort to leave a review our Insignia™ - Travel Adapter and Converter - Black. We do apologize for the disappointing experience that you had with our product. It is not our intention to make you feel that way. Hopefully, we can offer you better services and products in the future. We are continuously working on improving our products and their designs and if you have any more questions or concerns, please use the link below to reach us.

      Insignia Products
      Lisa
      https://insigniaproducts.com BBY-ExBrand_Insignia

  • Rated 1 out of 5 stars

    Doesn’t work on any new outlets in Italy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks the same, but doesn’t fit or work with new Italian outlets.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The equipment wasn’t compatible in Germany.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t review the product because it is the wrong equipment for Europe.

    No, I would not recommend this to a friend