Customer Ratings & Reviews

Today is the machine dead. Havent use it for months. Now plug it back in. All it dod was beeping and control panel is dead. Not lighting up. Not good.

I thought the first one I purchased was defective because it would ame the area 7-10 degrees warmer so I exchanged it. Second one did the same. Don’t like the extra heat it produces. My other dehumidifiers do not do that.

The purchase was easy but having it shipped to Best Buy didn't go as planned. Thinking that having the dehumidifier shipped to the store would lessen the risk of damage was wrong. The employee brought out a box that was beat up. Upon opening it there was only minimal damage and we needed it so we kept it. The dehumidifier is working okay considering but it makes you wonder how they have all those well packaged, undamaged items at the store but this gets smashed.

It does it’s job. But it really raises the temperature of the room.

Required too much cleaning for me. But worked good.

It’s a second one I’ve purchased . 1st one worked for few months . The 2nd one is keep turning on and off by itself . About to return it

i can adjust the humidity so its useless! tried calling the 877 number, waited 15 min for the call to be answered and then the person on the other end did something and i lost the call. great customer service, not!

Bought for the wife. We had it on in the room 11x15 for 2hrs. Did not do much. We called Insignia and they said we we’re doing everything right. So it went back to Bestbuy. Sorry Bestbuy still love your merchandise it my have been defective

In 3 days of use it only pulled about 2 tablespoons of water in my basement. Another unit I have pulled a gallon of water a day. I returned the unit.

Unfortunately the unit I purchased was defective. I was not able to control the humidity level. Pressing the button did nothing, so I had to return it and purchase a more expensive item

Not very effective, had to return this item. Item cannot help reduce humidity

This dehumidifier gets the area very warm while in operation. Counterproductive for Florida climate.

This was absolutely awful. It broke within a year.

I have not opened the box as I want to return to store and get another one. Box came worn out and have several rips.

Terrible will not collect any water. Neither Insignia or Best Buy will help to fix this

So far so good does the job and is quiet Only drawback is that removing and replacing the bucket is tricky you have to position it just so which is trial and error

We just moved down South and one of the things we were told was to make sure we got a good dehumidifier. The first week we arrived the heat index soared as well as the humidity level, we got to put this to the test right away and it worked like a charm. Our home is one level, 1800 sq, no complaints at all.

I had this unit for almost three years and still going. I live in Texas and I only ran them when needed, It did take out a lot of water in the air during humid days. sometimes I have to dump the water out from the bucket every day. The price of the unit has increased over last three years. I hope it is on sale again with a good price so I can buy a spare unit, just in case.

I had a similar sized unit by another company I thought did a good job keeping my shop reasonably dry. Now I know what a great dehumidifier is. This thing is keeping my 500 sq ft concrete block shop dry as a bone.

Easy to use, quiet when running and working great! We have a large lower level that always seemed a bit damp no matter if we ran AC in summer or heat in winter. This dehumidifier pulled out that dampness and has made the area much more comfortable-a very noticeable and welcome difference!