Customer Ratings & Reviews
- Model:
- 7KW75A#BGJ M283FDW
- |
- SKU:
- 6401096
Customer reviews
Rating 4.5 out of 5 stars with 2054 reviews
(2,054 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the LaserJet Pro M283fdw's outstanding print quality, ease of use, and relatively straightforward setup. Many appreciate its convenient wireless connectivity and compact size. While some find it a bit loud, the printer's overall reliability and performance are frequently praised. The positive feedback on scanning capabilities and price further enhances its appeal.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good Printer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good printer, but slow in wireless mode. Has a very annoying flashing light in the front that can't be disabled. Doesn't mean anything, just is a bother. My old HP 3415, same design lasted 12 years. Hope this one is just as good.
I would recommend this to a friendRated 3 out of 5 stars
not the best
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.apps dont work well . keeps saying cant connect with sever
No, I would not recommend this to a friendRated 2 out of 5 stars
Needs improvement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a fan of the smart app. I don't understand why I need to create an account to use my $500.00 printer. The online setup is horroable, no paper work to help you. Other than that it is ok.
I would recommend this to a friendRated 1 out of 5 stars
Designed to Fail
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one of these and just as the warranty ran out the screen went dark and wouldn't turn back on. After calling support multiple times, their only answer was to purchase a new machine. The logic board had failed and they didn't have any to sell me.
No, I would not recommend this to a friendRated 5 out of 5 stars
HP - LaserJet Pro M283fdw Review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great printer! This is our second M-Series LaserJet, and they have both worked great, and save us money on ink cartridges! Many features! Highly recommended for medium to high usage.
I would recommend this to a friendRated 2 out of 5 stars
Not impressed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not impressed at all. Expensive ink. Color is not as great as the office jets either. My mistake was not realizing it did not print 2 sided. I assumed it did everything else.
No, I would not recommend this to a friendRated 3 out of 5 stars
It's ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's ok. Price.of toner is expensive. Gets the job done
I would recommend this to a friendRated 4 out of 5 stars
No duplex scanning!?!?!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.How does this not have duplex scanning in the ADF!?!?!?!?! This would be a great AIO if it did, but can't copy right, can't scan both sides, just blah!
No, I would not recommend this to a friendRated 2 out of 5 stars
Printer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to reset the internet every time I print something. This is my 3rd printer and the plastic gets cheaper and cheaper
No, I would not recommend this to a friendRated 1 out of 5 stars
Buyer Beware.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this printer 6 months. It completely stop working. The machine will not power up. HP states this is a known issue and their engineering team is working to resolve the issue. This is an expensive printer to have these sort of issues. Tech support hasn’t been much help and they haven’t offered to send a replacement.
No, I would not recommend this to a friendRated 1 out of 5 stars
Unrecoverable service 79 error after a dozen uses
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it for a couple of years, always on a top-end surge protector. Used maybe a dozen times, barely used the OEM printer cartridge that came with the printer. Now, Service error 79 that isn't cleared from off/on. It puts the printer in an endless boot loop.
No, I would not recommend this to a friendRated 1 out of 5 stars
Trash Printer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could leave a zero I would. Error after Error after Error with thing. Can not print a single document without an error. It took ten minutes per page when it was working. We chose this printer because we could get it fixed unlike our previous canon printer that can not get fixed anywhere locally but we didn't have problems with the Canon either until after the 3 year warranty expired.
No, I would not recommend this to a friendRated 2 out of 5 stars
WiFi won't stay connected
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a nightmare to get this up and connecting, after 3 calls to HP, I gave up, They asked me to have my isp to change to a different channel and reboot the towers, which my sip did with no problem. Needless to say I got tired of fighting it and returned it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed. I loved this printer until it stopped working 15 months after I purchased it. It just stopped turning on and of course there was only a one year warranty. Tried contacting support but had to have a monthly service plan in order to get support. For a $600 printer I expected a much longer useful life!
No, I would not recommend this to a friendRated 3 out of 5 stars
It wasn’t what I needed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No way no way no way no way no way no way no way no way
I would recommend this to a friendRated 2 out of 5 stars
Not up to par
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen is too small and does not work as well as the later models. Ink is much more expensive and have to use original hp cartridges.
No, I would not recommend this to a friendRated 1 out of 5 stars
Poor customer service on this item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this printer nearly a month ago, but have only used it about 3 times, due to our inability to connect our devices to it. At first, one iPad and iPhone would connect, but not others, and now none are connecting with the printer. It is a month to get an appointment with the Geek Squad, so we really have no way of evaluating the quality of the printer, since we can’t get it to work. Sorry to offer a negative review, but — really — waiting a month to get a $500 printer installed? Ridiculous.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi there.
I’m sorry to hear that your printer has performed so poorly for you so far. It’s no surprise that you’re feeling put off, considering you’ve used the device only three times in a month of ownership because of connectivity problems – not to mention that you’ll need to wait another month for an appointment with the retailer’s tech support. I want to help you remedy this situation, so I’ll direct you to a resource aimed at making that happen.
I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through the applicable troubleshooting to resolve it. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
Keith
HP Care
hp.com/support
Rated 1 out of 5 stars
Not a good product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not stay connected to the WiFi. Took it back for a Cannon and have no issues with it. These are not quality. I have them at my businesses and the same connectivity issues at times.
No, I would not recommend this to a friendRated 1 out of 5 stars
Cartridges a huge disappointment
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was told it came with NEW printer cartridges, which should have lasted through printing approx. 1500 pages. At 527 pages, one of the 3 color cartridges had to be replaced (At $100 each), the other color cartridges now need to be replaced, just a few days later, and the B&W cartridge only has 200 pages left. Knowing the cartridges came with the printer made this a good decision - until they didn't work as expected.
No, I would not recommend this to a friendRated 1 out of 5 stars
Garbage
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing worked for about a day. Ever since, every time I try to print (whether over the network or USB) it just gets error 79 and creates a paper jam due to shutting off mid print. Nothing works to fix it.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi, Chris.
I’m sorry to hear that your printer has stopped working properly. I can understand why a repeated unexplained error and paper jams would be unnerving and frustrating, especially considering you’d had the printer for such a short time. With that in mind, I’ll offer some resources and information that I hope will help.
I can’t tell from your review what’s causing the error or how to correct it, so I recommend that you contact us directly at +1 800-474-6836 so we can help you assess the situation and guide you through any applicable troubleshooting. (Please note that because of restrictions on personal movement and workplace attendance associated with the COVID-19 pandemic, wait times for agents are longer than normal. Thanks in advance for your understanding.) To expedite the process, I recommend gathering the following information before the call:
- Model number
- Serial number
- Your location
- Case number (from any previous contact with HP support)
I'll also mention that HP printers have a one-year warranty from their purchase date that covers hardware as well as ink supplies, so if it comes to that, you might consider making use of it. You can verify the warranty using the following link: support.hp.com/us-en/checkwarranty
Keith
HP Care
hp.com/support






