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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1291 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the UltraCyclone Pet Pro+ CH951 Cordless Hand Vac, highlighting its excellent suction power and overall performance. Users appreciate its portability, lightweight design, and useful attachments, making it convenient for quick cleanups. The battery life is also praised, though some find the noise level to be high and the capacity of the bin small. Many customers find it effective for pet hair removal and appreciate its size for everyday cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,291 reviews
  • Rated 5 out of 5 stars

    College student gift

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for college student and it looks like it will work out great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Good Vacuum, Bad Warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this vacuum. It has good suction and the motorized brush tool is exactly what I hoped for. Others seem to criticize the ergonomics but I think they're fine. I am however highly disappointed in the Shark warranty. Mine has an issue with the yellow release button for the dirt cup which started gradually after only a couple months of use. It doesn't open the dirt cup so I have to pry it open with a finger nail or screwdriver instead. I asked Shark to replace the dirt cup under warranty and they said no as this is a "wear item". I understand filters and things like that, but I strongly disagree that a plastic button is meant to wear out after 6 months. That alone makes me not want to recommend this to others.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Shark - UltraCyclone Pet Pro. Please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you.
      Kind regards,
      Shark Clean

  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Powerful little vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. The battery life and the power it has is like no other I’ve had in the past. I would recommend it!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Works great, packaging is terrible!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuum works as advertised, no complaints about performance. Only inconvenience is the lack of charging station or base. Makes it a little awkward to store and charge. Best Buy’s packing however was terrible. They shipped it in the original manufacturer box which wasn’t meant to be shipped. The box was super beat up and we were initially worried that it would be damaged. Luckily the product was ok. Best Buy, please get with the times and ship products inside an actual shipping box with packing materials inside so the condition of orders isn’t left up to chance.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    hand held vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    light weight, efficient cleaning. long lasting once charged. only draw back is that you have to order the stand separately

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 4 out of 5 stars

    Good little sucker

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucks well. Feels hefty enough without being too heavy and seems to be a well put together quality product. Attachments work well with the unit.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Shark hand held vaccum

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Convenient and fast, its powerful and light weight. Handles quick cleanups easily.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good battery time, motor strength, easy to use, and most importantly, the debris canister is very easy to empty and clean. A great purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Noisy but sucks good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good suction but the noise level is high. Missing a stand for charging. Now you have to plug in a smallish contact for charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Nice little hand vac

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good for using as a car vacuum or for small cleanups around the house. It seems to work as expected and is holding up fine. I guess it looks cool too.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Great hand held vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vac has great suction for a hand vac. Charges quickly and holds charge well. Easy to empty and clean too.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not enough power.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The suction isn't there. I have a Ryobi hand vacuum that does way better job. Although i do like the powered pet head attachment. I also don't like the fact yhat it has a internal battery but I gave a chance since its a Shark product.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thank you for taking the time to leave a review.

      We're truly sorry to hear that the internal battery and performance of your UltraCyclone Handheld Vacuum didn’t meet your expectations, especially regarding its suction power. We understand how important strong suction and lasting power are. Your feedback is incredibly important to us, and we’ll be sure to share it with our product team for future improvements.

      Kind Regards
      Shark Clean

  • Pros mentioned:
    Suction power, Weight

    Rated 5 out of 5 stars

    Great for small spaces

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this vacuum to replace an older model shark held vacuum. This model is much lighter and has very good suction

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Best Buy Employee

    Rated 5 out of 5 stars

    Pet vacuum

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum, does what it’s supposed to do without getting clugged.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Convenient

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this little shark. I wish i would have gotten one a LONG time ago. I have two dogs and two cats and endless shedding. It is so much easier than getting out my big vacuum every time I want to clean some up. And its a lot easier in hard to reach places than trying to mess with the hose on the vacuum. Works great on window ledges, in between couch cushions, piles of dirt after sweeping, you name it. It as plenty of power and easy to just push button and dump out. Tip for new user, unless you empty out after use, do not store it facing down, dirt comes right back out the hole you sucked it up in.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great Shark.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good power, good attachments, and with the wall mount holder charging station a real gem

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!! Absolutely amazing for car usage and get the job well done.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Suction power

    Rated 5 out of 5 stars

    Mari 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charges quickly and holds the charge. Good suction.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Nice hand held vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great suction power. I like the extra attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Cordless vacum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very powerful vacum very compact easy to use.

    I would recommend this to a friend