Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.4 out of 5 stars with 1288 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.5 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the UltraCyclone Pet Pro+ CH951 Cordless Hand Vac, highlighting its excellent suction power and overall performance. Users appreciate its portability, lightweight design, and useful attachments, making it convenient for quick cleanups. The battery life is also praised, though some find the noise level to be high and the capacity of the bin small. Many customers find it effective for pet hair removal and appreciate its size for everyday cleaning.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 1,288 reviews
  • Rated 1 out of 5 stars

    Terrible Product/ really bad quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could put 0 star I would. I had a Stark and after an year it had a problem connecting the charge cable to the vacuum and couldn't charge. I bought another one and after a month I had the same problem. Best buy couldn't change the equipment or give my money back. Don't buy Shark.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi dear customer,

      Thank you for sharing your feedback on the Shark UltraCyclone Pet Pro Cordless Hand Vac. We’re sorry to hear about the charging issues you experienced with both of your units—it’s certainly not what we’d hope for.

      We understand how frustrating it is to encounter the same problem twice, especially when the retailer couldn’t help resolve the matter. Please know that we’re committed to supporting our customers and would be happy to look into this for you. We invite you to contact our customer service team at 1-855-427-5127. They’ll be able to review your situation in detail and explore options to make this right.

      Your satisfaction is important to us, and we’re here to help in any way we can.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could have longer battery life but overall great for vacuuming.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, cleans every little thing. Just a little heavy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact and powerful!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect addition to my Shark robot vac mop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    little areas

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for little areas to clean up and great for pet hair

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful handheld vacuum

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little vacuum, works well for pet hair and vacuuming the car.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues and works well. Ironically it sucks but in this case is exactly what you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hand- Vac

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shark products are ultra great I will not buy no other brand than a shark products .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great for dog hair and as a car vac. It is exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The elite

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great...battery kinda dies fast..vut you just charge it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good vacuum.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum! Especially if you have an animal that tends to shed a bunch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cordless vacuum!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Needed something for the vehelcies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pet hair

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean up pet hair great cleaning the vacuum cleaner up after is a bit much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is not good last only like 10 minutes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wife loves it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does an excellent job for small as well as larger messes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will come in handy when need easy to acesss and get very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for picking up small dirt from rugs between using the large vac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Joy Discovered

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normal cleaning can be a chore but with this vac it makes the job a joy!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a lot of suction. Disappointed because the rotating rush drains the battery in just a few minutes.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you aren't happy with your vacuum. We will absolutely share your feedback with the relevant teams for consideration on future products.
      Kind regards,
      Shark Clean

  • Rated 5 out of 5 stars

    Great Hand Vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for furniture and car. Especially when you have a dog that sheds non-stop.

    I would recommend this to a friend