Customer Ratings & Reviews
- Model:
- CH951
- |
- SKU:
- 6401650
Customer reviews
Rating 4.4 out of 5 stars with 1291 reviews
(1,291 customer reviews)Rating by feature
- Cleaning Quality4.5
Rating 4.5 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers are enthusiastic about the UltraCyclone Pet Pro+ CH951 Cordless Hand Vac, highlighting its excellent suction power and overall performance. Users appreciate its portability, lightweight design, and useful attachments, making it convenient for quick cleanups. The battery life is also praised, though some find the noise level to be high and the capacity of the bin small. Many customers find it effective for pet hair removal and appreciate its size for everyday cleaning.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life, Suction power
Rated 5 out of 5 stars
Powerful handheld with easy to use features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Shark Ultracycle Pet Pro+ (CH951) cordless vac is a small, modular, and powerful cordless vac. It comes with several attachments out of the box, including a powered, motorized pet power brush, crevice tool, and scrubbing brush. A 10w charger (with a peculiar voltage and amperage) rounds out the included accessories. The vac itself follows a very Shark design in both maintenance and dust bin emptying. Specifically the dust bin is released and hinged to make it easy to position it over a trash can and dump the canister. Simply pressing the button found on the top left side near the end will release the hinged door. It’s a thoughtful design, requiring you to be in control of both sides of the vac when dumping, avoiding the inevitable recoil I’ve had on some other designs where the spring hinge popping can cause some spewing of dust. If need be, it opens wide enough to pull out any dust balls that might become stuck if you overfill. Like with most of these designs, it’s better to empty early and often to avoid having to yank out balls of fur, but sometimes it's inevitable. The entire canister assembly, filter and all, can be detached by a button found on the bottom. That assembly is meant to be able to be cleaned with water, allowing you to restore a clean look to an otherwise dust covered transparent plastic. The power button is easily reachable on the top, and is topped with a power LED. The charging port is found near the bottom of the handle and inset. This design is obviously for the charging dock, which is not included and is a $30 extra found on Shark’s website. While it would have been nice to see that accessory (which also holds the tools) included in the box - for the MSRP of this vacuum - the omission is understood. The focus on solid capability of the vac practically sells the accessory, and I have it on order to mount this vac in the laundry room. Attachments attach by sliding into the tip. The powered brush attachment gives a satisfying click when attached unlike the others. The vac offers a 2000ma rechargeable lithium ion battery that can discharge at an impressive 100w (specs say 8 amp, which at the rated 10.8v is 87w, either way that’s a lot of power in a short amount of time). This creates a solid amount of suction for quick cleanup jobs at the cost of being slow to recharge. I’m assuming the engineering staff was concerned particularly with limiting battery wear with a slow charger (13.3v @ 0.75a - a paltry 10w charger) due to the designed output capacity and relative wear and tear that a high output lithium ion battery receives. Slower charing means lower temperatures and thus a longer lifespan of this ‘bright candle’ of a battery. Regardless, with a runtime of about 15 minutes give or take (the power brush takes an additional 12w, getting us close to that 100w figure - both empirical evidence and math tell us the 2000mah designed battery capacity at that discharge rate should give us approximately 15 minutes), that should be plenty of time for most to clean up the smaller messes this vacuum is designed for. One downside to the design is that the battery appears to be non-replaceable. This might not be a big deal given the shelf life and discharge cycles associated with lithium ion, but only time will tell how the battery holds up. The dust bin, accessories, and filters are readily available on Shark’s website. Sometimes there’s a concern that some of these products end up having a short life and parts become scarce. Shark seems to do a pretty good job of having available parts and support online. The overall design of the CH951 is shared with another model, the CH901 - meaning this series has some legs. So subjectively, I pushed this vacuum on microfiber furniture where our eldest cat sleeps literally all the time. It did a good job of picking on caked on cat fur with the included attachment after a bit of loosening. The result was a transformation of the chair back to its original state - nothing short of a miracle I attempt only once a year - and with much more manual effort. Our household is 2 adults, 2 cats, a dog (poodle, so less fur to worry about there) and 2 young children. Beyond pet fur, our two small children leave messes that are less difficult, but more frequently created. Cheerios carelessly thrown within millimeters of a small mouth - only to land on the floor and trampled to crumbs provide ample opportunity for this vacuum to prove its worth in our household. And prove it, it does with more reliability and power than lesser cordless hand-vacs I grew up with. Overall this is a solid vacuum worthy of a place in a home with pets. If you just want the vac, the CH901 appears to be a similar design - but without the powered attachment included, and with a less powerful motor. This might be a consideration, but as soon as you look at getting the attachment separately, this vacuum with it’s arguably more aesthetically pleasing yellow trim, and greater power output becomes a winner. The only real negative thing I can say is the lack of a user replaceable battery (which I’m sure when the time comes - well outside warranty - I’ll probably surgically alter this vac). Shark/Ninja products have taken a beloved place in our household - providing solid quality, power, and versatility - and the CH951 is no exception. Highly recommended!
I would recommend this to a friend - Pros mentioned:Battery life, Suction power, Weight
Rated 5 out of 5 stars
Small But Packs A Punch
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received this Shark UltraCyclone Pet Pro Cordless Vac and I was pleasantly surprised. I charged the vac and used it just around our family room, mainly the sofa and love seat. We have two pets, both dogs, a Golden Retriever and a Double Doodle. Both really shed and my wife’s vacuum cleaner seems to run CONSTANTLY dealing with their shed hair. The Ultra Cyclone has a lot of suction and when it says that it removes pet hair - IT DOES! And I was amazed how the hair did not tangle on the “spool” as it does on my wife’s floor vac. It really does remove it. It is very lightweight and we have used it daily to remove our pets hair from the sofa/love seat/recliner and the battery is still going strong. I love the way you empty it. Simply push a button over the trash can and all the contents that you have picked up comes sliding out. This is an amazing product that is well built and easy to use. If you need a compact, powerful, reliable hand held vacuum, don’t hesitate to purchase the Shark UltraCyclone.
I would recommend this to a friend Rated 1 out of 5 stars
Missing one part
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing one part but looks excelent vac. Im going to return it
I would recommend this to a friend- Pros mentioned:Battery life, Suction power, Weight
Rated 5 out of 5 stars
Super powerful
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.By far, this is the most powerful handheld vacuum I've ever used. Very lightweight and it picks up virtually anything in it's way. I have 2 cats and with the Self-Cleaning Pet Power Brush (such a great idea), my couch no longer looks like I have cats. One of my cats actually has a furry hammock he sleeps on all the time and it was so full of hair, my old Dustbuster would barely clean it. The Shark made it look brand new again in about 1 minute. Incredible. I wish I had taken before and after pics but I wasn't expecting that result. The other attachments are great for corners, the ceiling and using in my car. Battery life is very good. I've only charged it once so far and have cleaned parts of the house 3 times, my car once and it still has juice. I love the easy empty function. Just push a button, the hinged compartment drops and the mess just falls in to the trash. This really is the ultimate handheld vacuum
I would recommend this to a friend - Pros mentioned:Battery life, Suction power
Rated 5 out of 5 stars
Great for small pickups
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Small compact powerful this thing really delivers from Shark. It's a handheld vacuum that has some solid suction power. I also have a V8 Dyson Stick vacuum and this has more power than that. It comes with three easy to use attachments that just pop in and out as you need them. I do wish they would have incorporated a way for the vacuum to hold the attachments so don't lose them! The unit came to me charged up and ready to use. I've had it for several days with daily use and have not had to charge it yet. The charger it self is just a dc plug in box. Nothing to wall mount. Emptying the cannister is as simple as pushing a button and trap opens over a trash can. It does very well with pet hair and has a special pet hair roller attachment that was very good at taking up cat hair in my house. Overall I'm very happy with this product and would recommend it if you in the market for a handheld vacuum. Shark makes a quality product.
I would recommend this to a friend Rated 1 out of 5 stars
Looks nice but no durability
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It stop working after one month, looks fancy and light weight but the durability is not. Not recommended, and the use we gave it was normal nothing heavy duty
No, I would not recommend this to a friendRated 1 out of 5 stars
Save your money
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nozzle broke, threw away. Not worth buying, save your money
No, I would not recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used maybe max 10 times and stopped working will not charge anymore lights just flashes and wont start back up
No, I would not recommend this to a friendRated 1 out of 5 stars
Shark
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not going to give stars the battery life is horrible. Very disappointed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Received in poor conditon
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Received item in very poor condition. Box was beat up and no charging cable included. Returned
No, I would not recommend this to a friendRated 1 out of 5 stars
Failed To Vacuum Up Any Dog Hair
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not vacuum up any pet hair. It was a complete failure to accomplish what it was advertised to do.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not impressed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The battery only stayed charge for about 10 minutes.
No, I would not recommend this to a friendRated 1 out of 5 stars
Hand held vaccine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clumsy ! Bulky hard to handle attachments are cheaply made . No recommendation from me on any part of this vaccine.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not so good
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to store, but not a lot of suction. Have to hold it at just the right angle for it to work.
No, I would not recommend this to a friend- Pros mentioned:Battery life, Portability, Suction power
Rated 5 out of 5 stars
Best hand vacuum
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have to say, this really lives up to its name. I have a German Shepherd and they are known for shedding like no ones business. After a trip to the groomers my back seat was loaded with hair embedded in the fabric of the seats. This Shark vacuum did a wonderful job getting the hair out of my car. I also vacuum the stairs at home and my comforter because she sleeps on the bed. It keeps her hair in check and I love that about this vacuum. Its easy to empty with the touch of a button and its easy to change attachments. I havent ran it out of juice yet and seems to hold a charge pretty good. Simple to charge with the included cord. I couldn't be happier with this product and would recommend this to anyone with pets.
I would recommend this to a friend Rated 1 out of 5 stars
Not worthy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not power at all and battery won’t last. It’s not worthy
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got the vacuum. No charger and no accessories. Will be returning.
No, I would not recommend this to a friendRated 1 out of 5 stars
Bad
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They send me a return item with alot of missing items.
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .We are sorry to hear that this has happened. We would like to learn more about this. Please share with us via email at [email protected] the following information, your contact information, the model number of the unit and a brief description of the issue and we will reach out to you.
Rated 1 out of 5 stars
WORTHLESS with NO suction power
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum has NO suction power. Completely worthless.
No, I would not recommend this to a friendRated 1 out of 5 stars
Had To Return, Would Not Charge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it. It would not charge at all. Defective. I did not replace it.
No, I would not recommend this to a friend
















