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Customer Ratings & Reviews

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$799.99
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Comp. Value: $2,499.99

Customer reviews

Rating 4.5 out of 5 stars with 1678 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers regard the 2D Zero Gravity Full Body Massage Chair highly for its massage quality, overall performance, comfort, and reasonable price. The zero gravity feature, along with other features and the heat option, are also appreciated. However, some customers have reported issues with the remote control and airbags, while others feel the chair's size is best suited for average-sized adults, and some are concerned about the warranty period.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,678 reviews
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Must buy!!!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth it!!! Price wasn't the only thing great about this. Purchased for a Christmas gift for my husband and he is in it everyday!!

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Outstanding! I love it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is Outstanding! Brookstone quality at a fraction of the cost. Highly recommend. Its strong machine not for the timid, even on lower settings. I would not recommend this chair for the elderly. Use caution when lowering the space is big enough for a child to sneak under.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    My wife really loves this chair.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a gift for my wife. She always wanted one. She loves it. It looks good and it seems to help her feel better.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Best value and nice quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it for $999 on Black Friday. Great values for the price! It is heated, and massages your butt and the bottom of your feet too. And it reclines to near flat position. Good luck and try and stay awake. I'm a big guy...6 1, and it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Garcia

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever made,,,, we love it and the best thing about we have the massage 24/7

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      I'm thrilled to hear that your purchase was the best ever! Having a 24/7 massage sounds like a fantastic feature. If you have any other thoughts or need assistance, feel free to reach out. - Carl | Insignia Products BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 4 out of 5 stars

    It was worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chair is great! You need to get used to it being a Deep Massage Chair but once you get used to it and know how you can control it - this chair does what you need. It doesn't get the back or front of the legs but the air cushions massage works well.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Daily Massage At Home

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked at these chairs in the store on and off for years. Finally I pulled the trigger and WOW!! If you are on the fence, go ahead and treat yo self :)

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Fantastic

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was paying my physical therapist a lot of money to sit in this chair foe 20 minutes. When I realized that I could buy the chair and save myself some money… I dumped him. Chair is huge so I wouldn’t recommend unless you have a house or plenty room in your apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing massage chair works really good no problems

    I would recommend this to a friend
    • Brand response from InsigniaCustomerSupport
      Posted .

      Hi Sandy,

      Thank you for sharing your experience with the Insignia™ 2D Zero Gravity Full Body Massage Chair! We’re thrilled to hear that you’re enjoying it and that it’s working perfectly for you. Your feedback is greatly appreciated and will help others looking for a reliable massage chair. Enjoy your relaxation time! Patricia | Insignia Support BBY-ExBrand_Insignia

  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    massage chair does great job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been looking at this massage chair for a long time and found it on the deal of the day and ordered it. It works great. Still learning the ins and outs but am very happy with purchase. Would recommend to family and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    R M P

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chair is AMAZING... My own personal Massage Therapist 24/7 total game changer , Life is Good !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Zero Grav Full Body Massage Chair

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best deal ever; and used Best Buy credit card for another $40 reward. This massager perfectly matched the brown leather color I was looking for and works like a charm. So many programed cycles to choose from as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Massage chair

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this product, it’s so comforting, relieves back aches and pains.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Relax at end of the day

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect chair to end the day in. I have put my massage membership on hold , so this chair is a saving grace and will save me $$$ in the end.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great value! Great Massage!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value. I'm 6 ft tall and about 230 lbs and I am pretty much as big of a human as will fit in the chair though. Feels comparable to $5000 models I've sat in else where.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Great Buy from Best Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Best Buy for putting this wonderful massage chair on Deal of the Day. It is perfect in every way. From an easy massage to a great work it all out massage, this is one great purchase. I just Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Amazing piece of heaven

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision in life! So thrilled I was able to buy this for my husband with the deal of the day! He & everyone that visirs our house absoluteoy loves it! Way better then the ones you see at a mall or airport!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best deep massage chair

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny that we bought a second one! The chair works miracles on tight muscles, has excellent grip in feet and legs, really the best chair I have ever sat in. I get massages when I can but this is really a great alternative.

    I would recommend this to a friend
  • Pros mentioned:
    Massage quality

    Rated 5 out of 5 stars

    Did someone say relax?

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The chair is a fan favorite in our household. Got it on one of the half off specials and in days it has been used enough to pay for itself. Enjoy! Be aware the intensity delivers deep tissue and will result in some soreness initially.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    relax in this chair

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a amazing chair for the money and the guys at the Nampa Id store were great to work with..

    I would recommend this to a friend