Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 3783 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 100 Showing 1,981-2,000 of 3,783 reviews
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Must buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice machine. The machine looks great, fast ice, very chewable and the machine doesn’t make that much noise. The whole family loves it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Nice ice machine for a mini

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ice machine. Makes enough ice for about 5 or 6 full cups of ice. Takes about 3 hours to make a full tray.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ice maker!! Looks great and the ice is amazing!!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - We're delighted to hear that you find our ice maker great, both in looks and the quality of ice it produces. If you ever have more feedback or questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards, Kacie@GEAppliances GE_Appliances

  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    PAPERWEIGHT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the GE Opal 2.0 ice maker for less than 6 months, and it has completely stopped working. I followed all the recommended troubleshooting steps — cleaning, resetting, unplugging, you name it. Nothing worked. The worst part? GE customer service has been completely unhelpful. They clearly know this is a common issue but refuse to offer a replacement or real solution. For something this expensive, you'd expect some accountability. Instead, I’m stuck with an overpriced machine that makes zero ice and a support team that won’t support. Extremely disappointed. Don’t waste your time or money.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are sorry to hear your Opal icemaker unit has stopped working and would like to look into this further for you. Could you please send a PM/DM on any of our social media pages and please include a copy of this review. Dianna@GE Profile GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we love the ice maker and use it all the time great ice

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Awesome Ice Maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my ice maker. It produces a great amount of ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super easy to set up, and works awesome! Love the "good ice" anytime I want!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great item

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! I was going to sonic twice a day for a route 44 cup of ice. Saves money in the long run. I wish I would of bought this sooner

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker works to perfection. Highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Product!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick producing ice as well as quick and easy setup.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Love this unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Restaurant grade ice at home! 100%Satisfied. Really enjoying this summer!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hi - thanks for sharing your feedback! We’re happy to hear that you’re loving your new ice maker and enjoying restaurant quality nugget ice at home. Your satisfaction means a lot to us, and we’re honored to have contributed to your summer enjoyment. If there is anything we can assist with, feel free to reach out anytime. Have a great day! Lauren@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Expensive but worth it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing! Makes ice quick! Use it for a margarita machine or a tall glass of sweat tea every night! Highly recommend if you like the small ice.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Fast and easy

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super simple to figure out and makes that perfect Sonic ice we all ❤️.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Greetings - Thank you for your feedback! We're delighted to hear that your ice maker has been fast, easy to use, and capable of producing the perfect Sonic ice that you love. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your ice maker and that delightful ice! -Kacie@GEAppliances GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Perfect Ice

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the perfect nughet ice. Even begter than Sonic’s. Machine kis large/bulky, but produces ice fast.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Good day,

      Thanks for sharing your thoughts with us. This ice maker has quickly become a favorite product with our consumers. We're happy to see that you're enjoying the quality of ice it produces. If there's anything you need, we're here anytime to help. Best wishes! Mike@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing. No need to go buy the soft ice from Sonic anymore!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Nugget ice maker ever!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Nugget ice maker ever. If u like small ice that’s fun to chew on and keeps drinks cold this is it!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker. Your review means a lot to us and lets us know we have achieved that famous nugget ice for our customers. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice maker

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    if you love sonic ice this is the machine for you. my husband and I love it. it is also Bluetooth so we set up when we leave the house and cut on when we are on the way back.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 3 out of 5 stars

    Love the ice

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice but the machine itself has a mind of it’s own and after 2 years we need to replace it or get something new because it doesn’t work anymore

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We understand the disappointment caused by your Opal ice maker not functioning properly. For help with this situation, we recommend you review the support article on the GE Appliances website titled: "Opal Troubleshooting Tips." GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Ice Ice Baby

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this ice machine - ice? crunchy. i bought for my mom for Christmas. the only problem? nobody in this house fills up the water tank. but I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    ICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love it.... Make ice really quick & that's the best kind of ice

    I would recommend this to a friend