I really, really love this machine. It has hugely improved my kitchen in so many ways. This, of course, produces the highly coveted nugget ice that so many people enjoy (which is enough reason alone to buy this product) but all of the additional features of this product are what truly sets it apart from the rest. The ice itself is perfect for any drink you can imagine (I love it in iced coffee and soda) and it’s especially great for smoothies or any other frozen drink, as this type of ice blends up perfectly smooth to give that texture you want in a frozen drink. It’s also great ice to use for a cooler and keeping food/drink cold. The bin is fully removable, which makes filling up a cooler very easy. It’s definitely the best designed, nicest looking ice maker available (comes in two colors as well) and it honestly doesn’t take up as much counter space as you’d think. It’s about a foot wide, so you’re only sacrificing a small portion of space for this. The auxiliary water tank provides even more convenience, only requiring refills every few days, depending on your ice consumption. There’s even a low powered magnet on the tank to keep it secured to the side of the machine while installed. It only requires you to relocate one of the tubes in the back to the base of the tank, taking less than a minute total. The machine itself begins making and producing ice within a couple minutes, and it can fill the entire bin up very quickly. There’s also a clever water recycle method that catches any melted ice below the bin and recycles it to produce new ice (the ice within the bin itself doesn’t melt much at all and if left to automatically make ice, you’ll always have a full bin of ice) There’s also a specific water filter made by GE for this machine that you can install below the ice bin for cleaner, better tasting ice. It also will keep the water lines cleaner than if using unfiltered water. Cleaning the machine itself is simple and relatively straightforward-remove the lines to drain in a sink or bucket and run a vinegar solution through to clean and remove any hard water deposits. GE recommends this be done every couple months, but the frequency depends on the water you use. This machine is also WiFi enabled, allowing you to connect it to an accompanying app and control it anywhere right from your device. You can use it to setup schedules to produce ice whenever you need it and set it to standby when you don’t. You can also control the led illuminated ice bin from the app, with varying levels of brightness (I quite like having it on at night to have a subtle ambient light in the kitchen) and can even control it with Alexa. There are other ice makers available for much less than this one, but they make the same ice as a typical fridge does, and are much slower and less attractive to have on your countertops. This machine also comes with a full warranty from GE in the event any part fails. It’s an investment, for sure, but it’s fully worth it-especially if you’re an ice lover. Definitely recommend.

Looking for the soft crunchy ice? Similar to that found at your favorite restaurants... this is it! We LOVE the ice this product produces! It’s so good - we no longer use our refrigerator ice maker except to fill ice chest on trips. This machine makes ice pretty quickly and has kept up with our demand without any problem (thus far). For the less than perfect product points -these should be considered. 1) This machine is pretty loud when making ice. In a smaller home - this could be considered annoyingly loud. 2) There is no cooling mechanism to keep the ice cold once made. It will melt (some) and will be recaptured and made back into ice again. 3) This appliance is expen$ive! As much as we love the ice produced - when I say the cost we paid aloud - I question my priorities some. One can buy a full (used) refrigerator with ice maker at this price point. My biggest concern (and reason for my title used ) is I have a long history in being disappointed in the quality of GE products. I have since moved to purchasing other brands when having that option. My normal go-to appliance manufacturers do NOT make this type of ice maker. So this is the ONE for me. An opportunity for GE to have made that one quality product that sways me to think they are on their A Game. Time shall tell. I hope this appliance meets my reasonable expectations. db

This icemaker is amazing!! It’s connects to WiFi to my phone so I can see if anything is wrong, or turn it on/off from my app. If you buy it, you definitely need to purchase the one with the extra water tank though. We refill the extra tank every day. To refill the regular reservoir you have to remove the ice bin and pour the water under it. My kids and I absolutely love it, the nugget ice is super soft, and crunchy!! The only downside is the price. But I hope it lasts a long time for over $600!!

Upon delivery, the shipping box was soaking/dripping wet and water had absorbed up into the corregated box. It had not rained the day of delivery. The end of the Ice Maker was slightly dented in. Not what we expect from Best Buy. Unpacking is easy, set up is easy! The cleaning directions in the manual or different than the inserted cleaning sheet. You must remove the filter 1st to initially run the cleaning cycle. As advertised it made its 1st few nugget in 20 minutes. Noise is apparent but not obnoxious. It continuously makes a squeaky mouse sound. 3 hours it was 1/2 full. Its not fast. The side tank is a “bad” design. The washer in the side tank fill cap will fall off if you are not careful. If you have it located under a cabinet, it has to be moved out every time you add water. Water is added to the bottom of the side tank as you have to flip it upside down to add water. Thats 50 lbs you will move to get the side tank off for filling. You will be moving this 4-5 x a day with full use! I suggest placing it on a plastic tray you can slide/pull out. WiFi is an easy setup and programming for your run times. Dont buy this without the Geek Squad warranty. Recommend 4 years + the manufacturer warranty.

This icemaker is awesome. Gift for my Husband for Christmas for our basement bar- Kool Kel's Tavern. It makes a ton of ice, doesn't take up a lot of space and lights up so it looks cool. The ice is small and soft so you can chomp away on it if you like to eat ice. It makes a some noise when making ice but nothing crazy. If you have the tv on or tunes jamming then you won't even hear it. It starts making more ice immediately as soon as you take ice out so all you have to do is keep the water reservoir on the side filled.