Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Cleaning, Noise level
Horrible Product!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Jan. 7, 2023 and It is HORRIBLE!!!! DO NOT BUY THIS PRODUCT!!!! Not only does it make terrible sounds, I have to clean it every week even before the cleaning light is on. I have only used distilled water and it still is high upkeep. Very pricey when you pay 1.40 per gallon of water. I have kept it clean and done everything right and it has mildew that is along back side and in water reservoir only. Not in tubes and not is side tank. Just the part after it goes through the machine. Do yourself a favor and purchase a self cleaning ice maker.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for taking the time to leave a review. We're sorry to hear that you're not having the best experience with your ice maker. Some noises are to be expected with this machine; however, if you feel the sounds are abnormal, we recommend contacting Opal Support for the options available under the one year limited warranty. All the best. -Don@GEA
- Pros mentioned:Ice quality
Love the ice
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice but the machine itself has a mind of it’s own and after 2 years we need to replace it or get something new because it doesn’t work anymore
I would recommend this to a friendBrand response from GE Answers
Posted .We understand the disappointment caused by your Opal ice maker not functioning properly. For help with this situation, we recommend you review the support article on the GE Appliances website titled: "Opal Troubleshooting Tips."
- Pros mentioned:Ice quality
Best !
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best purchase ever!! I have nugget ice in a matter of minutes! Cant be without it!
I would recommend this to a friend - Pros mentioned:Ice quality
Ms.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice maker. Love the nugget ice! Quiet operation. Fits nicely on my coffee bar where I like to make iced coffee drinks. Looks nice too!
I would recommend this to a friend - Cons mentioned:Reliability
PAPERWEIGHT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had the GE Opal 2.0 ice maker for less than 6 months, and it has completely stopped working. I followed all the recommended troubleshooting steps — cleaning, resetting, unplugging, you name it. Nothing worked. The worst part? GE customer service has been completely unhelpful. They clearly know this is a common issue but refuse to offer a replacement or real solution. For something this expensive, you'd expect some accountability. Instead, I’m stuck with an overpriced machine that makes zero ice and a support team that won’t support. Extremely disappointed. Don’t waste your time or money.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We are sorry to hear your Opal icemaker unit has stopped working and would like to look into this further for you. Could you please send a PM/DM on any of our social media pages and please include a copy of this review. Dianna@GE Profile
- Pros mentioned:Ice quality
Awesome!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing my wife loves nugget ice super happy with my purchase just like sonic!
I would recommend this to a friend - Cons mentioned:Noise level
Nugget Ice Maker
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product besides it makes a noise when defrosting
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate the time you took to share your review. We are happy to hear you are pleased with your purchase. The nugget ice is truly amazing! Enjoy! If you have any questions, please let us know. Thank you! Joyce@GEA
Great Opal replacement
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just replaced an original Opal version of this that had failed and couldn't be happier. This unit is fast, quiet and doesn't put out the same amount of heat the old one did. The only complaint I have is that the side tank doesn't hold a full gallon like the old version did. More like 2/3 of a gallon when fully empty. Not sure why the change since most people fill from a gallon container. Other than that, it works amazing!
I would recommend this to a friend- Pros mentioned:Ice quality
Worth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Quite machine. Makes delicious chewy ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Great item
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great autumn a Holly recommend this. I would definitely buy this again!
I would recommend this to a friend - Pros mentioned:Ice quality
Great Ice Maker!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker. The ice is like fountain soda ice.
I would recommend this to a friend - Pros mentioned:Ice quality
The best ice maker, well worth the cost!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker is all I’ve heard and more! Needed to get this to compliment my Bartesian Cocktail Machine! This is definitely the “good ice”
I would recommend this to a friend Great product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for almost a tear and still love it. Sometimes I do get air gaps and have to attached and detach the water tank and it is a little noisy but its normal.
I would recommend this to a friend- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great makes a ton of ice keeps my family happy. Chewy ice. was worth the price for sure
I would recommend this to a friend - Pros mentioned:Ice quality
Best thing ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice machine! We had the first model and replaced it with the 2.0. We prefer using this ice maker than the one in the refrigerator!
I would recommend this to a friend - Pros mentioned:Ice quality
Eh…
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife wanted this for starters. It’s ok but not worth the money for me, but she loves it….so….
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Good nuggets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice is amazing. It makes it super quick. Only complaint is that is leaks water when you open the drawer, but thankfully it comes with a drip tray.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine. After these many months, it still brings me joy to come home to fresh crushed ice. I’m so glad I splurged on myself.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker v2
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my Wife love it ! At home Sonic ice lol great buy. If you have the cash.
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect ice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks and works great This is the BEST ice machine I’ve ever owned! Makes perfect nugget bite sized ice which I love!
I would recommend this to a friend