Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Awesome Ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to have the nugget ice at my house!!
I would recommend this to a friend Amazing Nugget Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had the older GE Opal and finally decided to upgrade to this one. We’re in love with the new one as the scoop and basket of ice have been greatly improved. The overall design is also better. We’ve had zero issues with ours and highly recommend it for anyone who doesn’t have easy access to ice.
I would recommend this to a friend- Pros mentioned:Ice quality
Great machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good! I love having nugget ice on demand!
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this ice machine it keeps me in plenty of ice just the way I like it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there - thanks for taking the time to review your lovely GE Profile Opal Nugget Ice Maker! We’re thrilled to learn that you are loving your new ice machine and that the quantity is just the way you like it. Thanks for being a part of our GE Family and feel free to reach out anytime if there is anything we can assist with. Stay cool! Lauren@GEA
- Pros mentioned:Ease of use
Ice maker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has beeen great, love the ice! Easy set up and easy to use.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you love your new Opal icemaker. We hope you continue to enjoy it and the famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice quality
Satisfied costumer
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome machine! Makes ice just like you get at Sonic
I would recommend this to a friend - Pros mentioned:Ice quality
Works Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice within 15 minutes - easy to work. Good buy.
I would recommend this to a friend - Pros mentioned:Ice quality
The perfect at home ice machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great working ice machine. My wife loves it, she's say the ice is better than Sonic's! We use this everyday and it makes plenty of ice.
I would recommend this to a friend Love it!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this ice machine. My wife has always wanted the "good" ice. Price was more than I had wanted to spend, but after using it, it is worth it. I'm surprised at how long the ice keeps in cups. I thought with the small size, they would melt faster, but they are great. The only con is setting up the wifi to work with my phone. I tried the first day, and couldn't figure it out. Haven't spent much time on it, but it is not as easy as a bluetooth connections and GE's website gives very little help.
I would recommend this to a friend- Pros mentioned:Ice quality
Worth the money!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine! The nugget ice is perfect! It’s for sure worth the money!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We appreciate your recommendation and the time you took to share your review. The nugget ice is the perfect size and it is so nice to have a quick, no calorie snack on hand. We are glad you feel like it is worth the money! If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
- Pros mentioned:Ice quality
Nice ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new ice machine. The ice is perfect for chewing. Perfect for us! Expensive, but we feel that it is worth it.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Makes too much noise
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice machine, Ice is like sonic ice. Looks pleasing. But when defrost comes on it makes really loud noises, which it seems like it does all the time. Really annoying at night when trying to sleep
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello – Thank you for connecting with us. We’re so sorry to hear that this Opal Ice Maker did not meet your expectations. At GE Appliances, we strive to deliver the highest quality products and services that meet every need of our consumers; however, we understand that there is always room for improvement. This said, we would like to apologize for any inconvenience this noise has caused you. When the Opal Ice Maker initiates the defrost cycle, you may hear a squeaking sound when the ice is being melted. This is normal; however, if you continue to experience issues, we highly recommend calling Opal Support at 1-866-907-6718, M-F 8-8 EST. Thank you for being the best part of GE Appliances; kind regards – Matthew@GEA
- Pros mentioned:Ice quality
A great Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the nugget ice. Its great in drinks and blends really easily. I like how quickly it produces ice. Its a really nice ice maker.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The most amazing ice machine ever. Quality made and w addicted to the ice pellets.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are enjoying the nugget size ice pellets! If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
- Pros mentioned:Ease of use
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was nice to have ice when you want it easy to use
I would recommend this to a friend - Pros mentioned:Ice quality
Cool machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine makes great ice! It is so … cool!! Would definitely recommend
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so happy to hear your are enjoying your Opal Nugget Ice Maker. This really is the best ice! We appreciate your recommendation. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA
- Pros mentioned:Ice quality
Dream machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the BEST purchases I’ve ever made! The ice maker makes high quality super tasty ice! We are obsessed with this ice maker!
I would recommend this to a friend - Pros mentioned:Ice quality
Best Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids love eating ice and this is the best ice maker. It is expensive but totally worth the money. We use it all day!
I would recommend this to a friend - Pros mentioned:Ice quality
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is quiet and efficient. It is quick to make ice which is clear and crunchy.
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice machine ever!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely loving my ice machine.! Great appliance to have in the home. Makes ice quick! So happy I decided to purchase this!
I would recommend this to a friend