Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
Opal ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Love our opal ice maker i highly recommended.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- We are so pleased to hear you are loving your new Opal Ice maker. It is so nice to have nugget ice at your fingertips whenever you want it. If you have any questions in the future, please let us know. We are here to help! Joyce@GEA
Erika
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it .. ice cubes are very small but maxing makes them very fast and quietly. Would buy it again
I would recommend this to a friend- Cons mentioned:Noise level
Great- while it lasted.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine was WONDERFUL, for the first 3 months we had it. Now it makes a horrible squealing sound whenever it's making ice, and I can't figure out how to stop it.
No, I would not recommend this to a friend It is a great icemaker!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is amazing!! It does make sound but it is not loud like the reviews have said. I am very pleased with it.
I would recommend this to a friend10 stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the best investments I’ve made! I’d give it a 10 stars if i could
I would recommend this to a friend- Cons mentioned:Reliability
ONLY LASTED 2 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey and only lasted 2 years! Followed are directions and recommendations always used distilled water started making some screeching noise overnight.. Luckily I purchased the geek squad protection or i would have been out of warranty and out of luck.. nothing is made to last if you decide to purchase make sure you get the extended warranty..
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi - We're sorry to hear about the issues you've encountered with your ice maker. It's disheartening when a product doesn't meet expectations, especially after a relatively short period. We appreciate you sharing your experience, and it's good to hear that you had the Geek Squad protection to cover your situation. If you have further concerns or if there's anything we can assist you with, please don't hesitate to reach out. We value your feedback and want to ensure your satisfaction. -Kacie@GEAppliances
- Pros mentioned:Ice quality
Good ice. Finicky machine.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I reallly love this ice. I really hate that the machine gives me trouble. First model grew mold. This model doesn’t maintain water suction to make ice.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We’re sorry to hear of the trouble you’ve had with your machines. This certainly isn’t the experience we want for you. Please reach out to our Opal Support line by calling 1-866-907-6718. They’ll be happy to help get this resolved. -GD
Best investment ever !!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So worth the debt I created !!!! I have ate ice for a week now !!!!!
I would recommend this to a friendThe good ice :)
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the "good ice" machine!! It's sleek, stylish and is a great addition to the bar.
I would recommend this to a friendIce Maker
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome, best ice maker on the market. Just like Chic fil a
I would recommend this to a friendIce maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great!!!! Great great great great great great great
I would recommend this to a friendNot worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working. Have always cleaned it and followed the use and care instructions. Says “making ice” but doesn’t make ice anymore.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thanks for taking the time to provide feedback about your experience. We encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review. -Vikki@GEAppliances
- Cons mentioned:Noise level
So freaking loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice but it is sooooooo loud! It screeches for 5-15 minutes after you open and close the drawer for ice. Bestbuy isn’t allowing me to upload the video with sound
No, I would not recommend this to a friend Nice machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice doesn’t seem to be as soft as Sonic’s but is still great.
I would recommend this to a friend?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was easy to purchase and store personnel were great at helping with the decision.
I would recommend this to a friendI’ve Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am well pleased with the ice machine. I highly recommend It.
I would recommend this to a friendGreat so far.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great so far. We will see how it holds up over time.
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are liking your Opal nugget icemaker and we are confident that you will continue to be pleased with this unit. We are here though if you need anything in the future. All the best! Dianna@GEA
Fantastic Product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fabulous product … makes ice quick and easily to use
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are liking your Opal nugget icemaker and we are confident that you will continue to be pleased with this unit. We are here though if you need anything in the future. All the best! Dianna@GEA
Awesome!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone in the house loves this ice maker, works fantastically.
I would recommend this to a friendLove my Ice maker
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband and my daughter love it and I love it too.
I would recommend this to a friend