Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3783 reviews
(3,783 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality, Wifi
Rated 5 out of 5 stars
Nugget ice perfection
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.About 1lb per hour, with WIFI set it and forget it and have ice whenever you need it. Melting ice recycles into the water tank to make new ice.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
It is a picky machine
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, not worth the price tag unless you are ready to baby the heck out of the machine. It truly requires a lot of work unless you want to hear it scream loudly constantly.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We appreciate you reaching out to us about your Opal ice maker. If you regularly clean, sanitize and descale your unit as described in the manual and continue to have the issues you've described, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers and a copy of your review so we can research your situation. -Vikki@GEAppliances
- Pros mentioned:Ice quality
Rated 4 out of 5 stars
Ice is wet
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes small nuggets. Very good. My only problem is that the ice is wet. If we want to transfer some of the ice to the freezer for future use, it freezes in a solid clump. It's like it is not quite cold enough. Disappointed in that.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
A Jewel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice, but if you are bagging and freezing the ice you have to babysit it and shake and tap the bags to assure nuggets are not all stuck together. The ice make works fast and is a good ice to crunch on. I only wish the ice bin was chilled to keep the melting ice at the bottom from getting all watered down. If you are going to just keep it running full time and scoop right from it it is fine. It will self turn off if the ice reaches the top right corner and seems to stay frozen. We alway bag it so it last longer.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Reliability
Rated 3 out of 5 stars
Broken ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was good for a while but it kept breaking. Loved the ice when it worked
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for taking the time to leave us your review. We appreciate you being a valued GE Appliance customer and would like to help get you in touch with someone on our team so you may enjoy using your Opal icemaker again. To get support for your Opal Ice Maker or to request a product exchange you will want to call 1-866-907-6718. If you run into any trouble you can reach out to us on any of our social media pages.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
10/10
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes ice quickly. Easy to clean. I love that "cleaning" will flash on the display to remind me it's time to clean it. I highly recommend using distilled water to cut down on mineral buildup. Best gift I ever bought my husband, especially since the entire household benefits. My daughter bought one for her husband on our recommendation
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We appreciate you taking the time to share your thoughts regarding your Profile Opal ice maker. We are delighted to hear how pleased you are with the performance and the ease at which it can be cleaned. You are absolutely correct that using distilled water will reduce the time between cleaning and descaling and agree with your recommendation. What a fabulous gift! We're confident your husband considers the Opal ice maker to be the best gift received thus far. Wishing you both all the best! Vikki@GEAppliances
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Perfect add
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great and ice ready fast and easy to use and maintain!
I would recommend this to a friend - Cons mentioned:Reliability
Rated 4 out of 5 stars
Love
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it but if randomly stopped working after 2 yrs
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fast at making ice, perfect to much on, love the side attachment for extra water storage.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 4 out of 5 stars
Great Nugget Ice Maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This nugget ice maker works great. Very easy to operate and makes lots of ice for the whole family!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Nugget ice
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the small ice nuggets. The ice maker does take up a lot of counter space and can be a little loud but well worth it.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great chewable ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If your looking for that rare crunchy chewable ice look no further. This is for you. We have one for a family of 6 and this keeps up and is exactly what we needed. Great for bottles for aports. Work. Walks. Gym. You name it. Only thing is though … spend the little extra for the side reservoir as youll go through a lot of water and its a pain to refillif you dont have it
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- thank you for your feedback! We appreciate you being a valued GEA customer and are happy that you are impressed with your new Opal icemaker. We hope you and your family continue to enjoy that famous nugget ice for many years. If there is anything we can help with in the future, please let us know. Sincerely- Dianna@GEA
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Love this thing!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everyone that comes over loves this kind of ice! It works great! The only negatives would be that it is a little noisy and very pricey. Hope it lasts!
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Awesome crunchy ice
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Ice Machine very easy to set up and the ice is amazing
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Awesome nugget ice!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine!!! My only complaint would be that it is quite noisy but I’m willing to live with it because the ice is awesome!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality, Side tank
Rated 5 out of 5 stars
Little giant.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker makes great ice. And plenty of it. 1 gallon side tank is a big plus.
I would recommend this to a friendBrand response from GE Answers
Posted .HI, we appreciate you taking the time to reach out to us with your feedback. We are happy that so far you are loving your Opal icemaker so far. We also love the small nugget ice! We hope it continues to work great for you. Take care! -Mel@GEA
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Ice Maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We've tried other home ice makers before, but this is our clear favorite... easy to install, easy to maintain, and produces great, chewable pebble ice at 5 pounds per hour, and with a very small footprint. It fits under any standard cabinet.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Works great, ice is soft and it’s easy to use and set up.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Pricey, but worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Me and my husband love ice so we would usually get one those big ice bags every 2 weeks or so (depending if we had any visitors). Since it's been hot we've been running out of ice faster than usual and going to the store to get more is becoming a problem because they're usually sold out. This bad boi is pricey, but so worth it. I no longer have to go search for ice in this Cali heat and it's the perfect addition to have for my coffee bar.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Nugget ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife, but my whole family, including me is completely enjoying this. We chose this because at my daughter's work they have an older model in the break room with lots of people using it, and its wonderful.
I would recommend this to a friend





































