Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3783 reviews
(3,783 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Price, Reliability
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well. As advertised. Price is steep though. Hopefully it last longer than some of the reviews I’ve read.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 3 out of 5 stars
Very Very noisy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For making great ice I would give 5 stars. The only way we make ice now is to schedule it at night for the next day. This machine makes so much noise during the ice-making stage you can't hear yourself think.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review, it means a lot to us and we appreciate you being a valued GEA customer. We will pass the information along to our engineers and design team about the noise and time it takes to produce ice. Your feedback helps them improve on in future builds, so its very much appreciated. Please let us know if we can help with anything else you may need in the future. Sincerely- Dianna@GEA
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this!! Best purchase for myself in a long time. I love pellet ice and this makes great stuff. Easy to fill
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Close to great, but not quite
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes great nugget ice. On day 2 however it started making a faint squealing noise. I had noticed from other reviews people had mentioned the same thing after 4 months. I didn’t waste any time to do an exchange. Still waiting on the new unit to arrive. Giving it one more chance because it does do what it’s supposed to quite well.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
best ice machine ever, i use it daily
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.absolute best ice maker, ge version is so much better than the nugget maker w/out ge name... i had both and its worth the extra $. Smooth corners, ice bucket can open and stay attached, buttons are better and has a light :) i can't live w/o this. I had 2 of the non GE ones... and now a GE one... life expectancy 3+ years... i hope
I would recommend this to a friendBrand response from GE Answers
Posted .Hello - We're so glad you love your GE Profile Opal ice maker! We appreciate you for taking the time to provide us your valuable feedback. This unit does have plenty of great features, and it's awesome to hear that you're getting a chance to enjoy them. Best regards. - Don@GEA
- Cons mentioned:Reliability
Rated 3 out of 5 stars
Great when it works.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great when it works, but it’s a pain to keep running. I’d say you should expect it to last about 2 years. The machine often has problems restarting after it’s been cleaned. I recommended it with these caveats. Pro tip: use only distilled water to keep scale from building which might extend its life.
I would recommend this to a friendBrand response from GE Answers
Posted .We're glad you reached out. For help with the problems you're experiencing, we recommend contacting Opal Support at myopalservice.com 1-866-907-6718, M-F 8-8 EST.
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Obsessed! This thing has saved my husband LOTS of money when it comes to buying ice!! We travel for work and I take this ice machine everywhere we go, I refuse to leave without it.
I would recommend this to a friend- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works amazing! The ice is on the softer side which me and my wife love! Works fast and super easy to set up.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great soft ice machine you've been waiting for!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is amazing little machine and we really like it. It puts out great little pellet size ice and you can have it make ice all day turn it off overnight and get up the next morning and still have a bin full of ice. The side water reservoir is nice, too since you don't have to remove the bin to keep it filled with water. As ice melts in the bin it will drain into the internal reservoir and make more ice with it. GE did an excellent job designing this little ice machine.
I would recommend this to a friend - Pros mentioned:Wifi
Rated 5 out of 5 stars
RUN don’t walk
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our ice maker!! It refills fast and being able to shut it off while on vacation then turn it back on via app is AMAZING!
I would recommend this to a friend - Pros mentioned:Ease of use, Size
Rated 5 out of 5 stars
Best ice cubes ever
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this buying another one for my store, perfect size, easy to use and clean this is definitely pick up
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Great ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maker is fantastic for small cubed ice. It makes ice very quickly and is super easy to use
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 3 out of 5 stars
good to make ice quick
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it makes ice quick, and is good, however it doesn't fill up to the top without pressing ice making again, and when it freezes up, which is often, it makes loud noises to defrost but was told by maker it is normal. works ok but not for me.
No, I would not recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice is as it is advertised
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice. The cleaning process is easy and because the ice machine tells you when it needs clean you don't have to wonder when to clean. I do wish it was made where I could put a glass under and it would fill. I don't use the side tank because it takes up too much room on the counter.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best ice machine ever!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice machine. It took a little time (40 mins) for the first time to make the nuggets. After the first time it has been really fast at making ice. It makes ice like Sonic the fast food place, so if you enjoy Sonics Ice then you will definitely enjoy this machine. Pricey, but worth it.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
In Love
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love this ice maker!!! No issues. Looks and feels high quality. Produces ice very quickly and keeps on as you use it- just keep water going in, and it will keep putting ice out. I use spring water or better quality to keep it in good shape. The less build up in the machine. When you aren’t going to use it for 3-4 days, you have to drain it out so it doesn’t get stagnet. But that seldom happens.
I would recommend this to a friend - Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
10/10
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I dont know what i would do without my ice maker, it makes ice so fast and it is very easy to use.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice eater
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.At first it wouldnt have been 5 stars because the hose had a cut in it and water was everywhere. The whole machine was replaced and i got another brand new one within a few days. Love my ice machine. I eat ice alot and i guess companies water filter is not as clean as the water i put in my machine because it always made me sick but my ice i can eat all day.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 5 out of 5 stars
Soft ice!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it. It works great. Makes great, soft ice. It is a little noisy, but you get used to it.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
The best purchase I have made as an adult!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely worth every penny! I love my ice machine I use it nonstop! This is by far the best purchase I have made as an adult and have no regrets or buyers remorse lol. Best Buy always had sales and they price match so you can get them at an amazing price with the protection plan which I defiantly recommend by the way! And still pay less then full price if you price match other retailers. That is why Best Buy is AMAZING!
I would recommend this to a friend





































