Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3783 reviews
(3,783 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
OPAL ICEMAKER 2.0
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EASY SET UP. WORKS GREAT SO FAR AND LOVE THE ICE!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Portable Ice Maker
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Love our Portable Ice machine, with three of us in the household we never run out of ice. Replenishes quickly and no issues. Just need to periodically do a cleaning. Awesome product
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
I love it, I love it, I love it!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been thru about 5 different ice makers, and the GE Profile Opal, is the best I've ever had. I can completely empty the ice bucket and it'll completely fill it back up in about 2 hours. The capacity of this machine is such that I don't believe that I'll ever be without ice. I like that I can see the level of the refill tank, at a glance, to assure that it doesn't run low.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
The best counter top ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Easy to use and install. I used another counter top ice maker, and it would struggle to make ice. The Opal is amazing and well worth the premium price. Even though it has no refrigeration, I still have ice in the container 12 hours after I turn it off. You won’t regret the purchase.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Ice Ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 2 other countertop ice makers that have since passed. both made very solid ice in different ways. love this thing. starts spitting ice out very quickly and makes the great nugget ice. the outboard reservoir is handy, others are just what they can hold internally and they need filling often. great countertop maker
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Must purchase
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this! Easy to use easy to set up! Use it on a daily
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Fabulous Ice Maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this icemaker. It makes the good ice. It makes it fast and i love it.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it. Love the ice. Easy to use and clean. Worth the price
I would recommend this to a friendBrand response from GE Answers
Posted .Thank you for your review and congratulations on your new Opal icemaker! We are excited that you will be able to enjoy the convenience of having that famous nugget ice in your home. We think you will continue to love it for many years to come! Dianna@GEProfile
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Sonic ice at home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife has wanted one of these for 2 years, but I couldn’t justify $609 for ice. However she finally wore me down. It’s a bit noise, but works great! Only thing I would like to see changed for future versions is a refrigerated bin.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
cool till it wasn’t
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was cool till it started being annoying and loud asf when making ice. it made loud screeching noises and sometimes would not make ice and would act like it didn’t have no water smh. also using regular sink water would leave the machine minerallyish and so it was a pain to clean. so if i were to rebuy, try and use purified water and maybe it won’t act up. otherwise love the ice. buy the warranty- trust
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thanks for sharing your insight with us. Noises coming from your ice maker would definitely be concerning, and we're so sorry you went through this. We're always working towards improvement and we hope to gain your trust again in the future. Take care. -Don@GEA
- Pros mentioned:Ice qualityCons mentioned:Noise level
Rated 2 out of 5 stars
Ice is good, sound is so so awful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Presently, I am dealing with a high pitched squeal that drives me crazy. At other times, it makes a extremely loud flatulent noise that had me yelling at my kid it was so gross. It was just so authentic sounding lol. It does this a lot. The ice itself is great, but this noise is just driving me crazy. Probably returning it within the next few days (when my return option expires).
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hello- We are sorry to hear you are having this issue with your Opal. We can understand your frustration and apologize for your inconvenience. The Opal Ice Maker is a complex device that combines electrical and mechanical components such as a compressor, pump, motors and fans to deliver perfect nugget ice. These components power on at different times during the ice making cycle. There will be some noise associated with the running of these components. These normal noises typically cease after 10 to 45 minutes within the ice making cycle. Hard surfaces like the floor, walls and countertops can amplify these sounds. A gurgle type sound can be heard when the refrigerant system shuts off, there may be a brief gurgle as the refrigerant stops flowing. When the unit first starts up, the gear motor can make a chugging noise. This noise should be considerably reduced after 15 to 20 minutes, once the Opal starts making ice. If you continue to have issues, please reach out to OnPoint directly by calling 1-866-907-6718, M-F 8-8 EST. If you have any questions, please reach out to us via a private mess on Facebook. We are happy to help! Joyce@Profile
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Refreshing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We use the heck out of this. Probably put 1.5 gallons of water through it per day. Yes, it does make a little noise. We tucked it next to refrigerator so it's not out in the open. Love the ice. My wife will never be without one now. My only complaint is how often I have to refill it.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine and use it every day the ice is perect bite size and great on every drink. Works as you would expect and have had no issue the only thing is the cleaning but you get used to it.
I would recommend this to a friendBrand response from GE Answers
Posted .Hi there - Thank you for sharing your positive experience with your ice maker! It's fantastic to hear that you find the ice machine amazing and that it fits perfectly in your daily routine. Having perfect bite-sized ice for all your drinks is undoubtedly a great addition to any kitchen. If you have any more comments or if there's anything else we can assist you with, please feel free to let us know. Enjoy your refreshing drinks! -Kacie@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Work amazing!
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for my wife for Christmas and this ice maker is used all the time now. When we have company over everyone loves having the “boujee” ice.
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you and your wife are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too!
- Pros mentioned:Ease of use, Ice quality
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pricey but makes great small ice like a restaurant and easy set up.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Price
Rated 5 out of 5 stars
Best purchase of the year
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greatest ice machine ever. A little expensive but worth the money.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE Profile Opal 2.0 portable ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This purchase was for a gift so I can only comment on information provided by reciepient. Ice maker has made GREAT ICE since first use. The only problem with this purchase was with the shipping which was a fiasco. Advise anyone to just stay on top of delivery status.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Opal sonic ice maker
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked flawlessly. Makes the best ice. Just like the sonic ice everyone loves.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Yupppp
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love having the perfect cubes at all times loving it
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
It makes the good ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had it for long but so far it's been great. The ice is closer to commercial nugget ice than I was expecting. It's a bit larger but very uniform and has a great texture. Ice is made consistently and stays frozen. We love it. All of the people who made fun of me for spending this much on a ice machine are coming around.
I would recommend this to a friend





































