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Customer reviews

Rating 4.4 out of 5 stars with 3783 reviews

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Rating by feature

  • Value

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 3,783 reviews
  • Pros mentioned:
    Side tank

    Rated 2 out of 5 stars

    Too expensive

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pellet ice maker. This is so not worth the money that was paid for it. This was supposedly a gift for my birthday despite the fact that I never use it nor did I ask for it. It is constantly cleaning itself and always out of water. We even have the extra side container for water. I finally had to uninstall the app due to all of the alerts I was getting. Someone that may be deep into the GE ecosystem of products may love this product. In fact, before I accidentally found out what was spent on this I asked my wife to take it back. By the time I knew the price tag, it was too late. My wife and kids use it and like it. I won’t even fill up the water. It just takes up a lot of space in my bar.

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate your honest feedback about your ice maker. We understand how important it is to have a product that meets your expectations. Your experience with the cleaning cycle, water usage, and app will be shared with our team for future consideration. Thank you for bringing this to our attention. GE_Appliances

  • Rated 5 out of 5 stars

    Best buy always has great service

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has worked well for me for the past 6 years would recommend getting the warranty. Best buy always treats the customers right I will only buy products from them!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great Ice Maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With so many choices and so many bad teviewd of other ice makers, i was concerned. I have to say it is as advertised. Makes ice quickly, and its the crunchy ice for ice chewers. Id recommend this for aure.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this because our refrigerator ice machine went out and had been buying bags of ice. This is a game changer! We love this pellet ice and it works great. We haven’t had to buy anymore bags of ice since getting this and it is always replenishing the ice. You do have to fill the reservoir with water, but that is no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Yes!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were not sure if we would love this, but we DO! It keeps the ice for long, recycles the water and makes ice quickly. We enjoy it daily!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      What a great choice! We appreciate you taking the time to leave your review. We are happy to hear you are loving the new Opal icemaker unit and that it’s become a fast favorite in your home. Sure to be nice for those cold summer drinks too! GE_Appliances

  • Pros mentioned:
    Ice quality
    Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Very loud - 73 decibels

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ice this makes, but it is very loud. I put a sound meter on the counter beside it and it measured at 73 dB. It is loud to the point that it makes having a conversation in the kitchen difficult.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    More than just an ice maker

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gifted to my parents expecting it to be like a normal ice maker. Its done its job above and beyond, doesnt consume as much power and makes great ice.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Thank you for choosing our icemaker to gift your parents! We are happy to hear that this icemaker unit has exceeded expectations and is working great for them. GE_Appliances

  • Pros mentioned:
    Ease of use, Ice quality

    Rated 5 out of 5 stars

    Ice Ice Baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use. Makes ice at a good rate. We enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Sonic Ice

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Epic ice maker. You should get about 3-4years out of it ( thats what we got on our first one). Great tasting ice that makes quickly and quietly.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We are so pleased to hear you are loving your nugget ice at home. This is definitely the Good Ice and we're glad it is working quietly and efficiently. The side tank option is the best! It is installed flush to the front of the ice maker so that it does not block the air flow vents on the Opal. Fill the Opal Ice Maker Dispenser's lower water reservoir, if desired. Water will flow from the Side Tank but will have a slow start as it needs time to fill up the water reservoir before the ice maker can begin. GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice maker

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time people come over they are always commenting about how good the ice is

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how fast it makes ice. I also like that it holds water in two places. You don’t have to fill constantly.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Nugget ice

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Wife loves it! Great tasting ice. I prefer to use distilled water because I have hard water at home.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Prefect ice.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extra Tank is a is a plus. Makes plenty of ice. We have 3 people in our home and always have enough ice ready to serve to our guest when they come over. Just like sonic ice..

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Must Have Ice Maker

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this ice maker, best ice ever!!! Great investment!

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your Opal icemaker purchase! It’s so nice to hear you get to enjoy that famous nugget ice in the comfort of your home. Its sure to be a highlight piece in you home for many years! Dianna@GEProfile GE_Appliances

  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Ice Ice Baby

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes ice pretty fast. Its nice that I can stock pile it in the freezer to use for ice chests later as well. The only downside I see to this is the ice is still wet when it comes out of the machine. We have to put it in the freezer to get it ice cold.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 4 out of 5 stars

    Love this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my daughter & her family for Christmas. They absolutely love the nugget sized ice cubes that are made in this machine. Thus far, it is great! Would have given it 5 stars except for the ridiculous price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Great ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our GE Opal Ice Maker. We had a little issue but Best Buy replaced it quickly. We empty it probably twice a day.

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the money! I have a friend who bought the same machine almost 4 years ago and it's still going strong. That is why I went with this machine. It's sleek looking and makes the best kind of ice Nuggets!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Best Nugget Ice Ever!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want that sonic/chick fil A ice this is a must. So addicted to this that since getting it we only use this and stopped using our regular cubes. A definite purchase that is worth it.. but make sure to get the BB extended plan in case this investment goes down. Highly enjoy the nugget ice!!

    I would recommend this to a friend
  • Pros mentioned:
    Ice quality

    Rated 5 out of 5 stars

    Must have ice!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nugget ice. Works great, cleaning takes some time but is worth it to have fresh tasting ice.

    I would recommend this to a friend