Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- |
- SKU:
- 6408648
Customer reviews
Rating 4.4 out of 5 stars with 3783 reviews
(3,783 customer reviews)Rating by feature
- Value4.0
Rating 4.0 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Pellet Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this pellet ice machine- makes ice quickly and was easy to set up. It makes perfect ice! I’m in love with it!!
I would recommend this to a friendBrand response from GE Answers
Posted .What a great choice! We are happy to hear you are loving your new Opal icemaker unit and that it’s been working great in your home. We are sure that you will enjoy using this especially when making those nice cold drinks on the upcoming hot summer days!
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Solid countertop addition.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love it! Only hiccup was at initial start getting the air out of the pump. Beyond that, it has been great! We used it to prep ice for a party so maybe 25lbs or so with zero issues.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love this ice machine!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice machine! Easy to set up, easy to use, and I love the little ice cubes! Wish it wouldn't recycle so often but it isn't too big of a deal.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased an original opel when they were first released. The water storage takes away the hassle of refilling regularly. The ice is just like sonic ice and amazing.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 4 out of 5 stars
Great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quite a lot to spend on an ice machine, but that being said very solid item. cons: -A bit bigger than expected. -runs everytime you open it to get ice -not loud but does make noticeable noise -app connectivity doesn't really exist
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 4 out of 5 stars
Great Ice but...
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Icemaker. Very fast and great ice. Wish it had a freezer to keep ice frozen. Clings with other ice when removed for storage to freezer. So ice pick is needed when taken from your freezer.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
GE Profile - Opal 2.0 24-lb. Portable Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving this. We call it Sonic Ice. WIFI setup is clunky and slow but works fine. Mostly you set it and forget it so not a real issue. The upgraded filter we bought makes it so it doesn't circulate ice from the side tank, and the ice bucket leaks a lot. Otherwise great.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Ice Baby
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent ice machine. Great investment. Family and friends love the pellets. I eat ice al day. Looks beautiful on my counter!!!!!! Makes ice fast!!!!
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're thrilled to hear that our ice machine has been an excellent investment for you and that your family and friends enjoy the pellets. It's delightful to know it not only serves a functional purpose but also adds an aesthetic touch to your counter. We appreciate your positive feedback and are pleased that it meets your ice needs efficiently. If you ever have more to share or any questions, feel free to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
- Cons mentioned:Noise level
Rated 4 out of 5 stars
Ice ice baby
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product a little nosier than expected when it is actively making ice. Otherwise we love it!!
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Pellet/Nugget Ice Maker is a game changer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice maker. I drink way more water now and enjoy the crunchy texture of the ice. Only complaint is a design flaw; when you open the drawer that contains the ice, condensation that builds on the bottom of the drawer falls onto the drip pan (which is probably why they provide one).
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit, i had different brand ice machine and it broke after 9 months of use. This unit makes more ice in less time. Better ice nuggets vs bullets. And so much quieter
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love it!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE, LOVE this icemaker!! I have it in a butler’s pantry next to my kitchen so I do not notice noise, but the ice it makes is fantastic (soft and chewable, think Chick Filet ice). We are a family of 3 so more than enough for us. So very happy with this purchase. Expensive but worth it in my opinion
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Love the pellet ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love having pellet ice at home anytime we want it. Down side is the water quality in your area will dictate how much you need to flush it
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Nugget ice machine!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine ever!!! HIGHLY RECOMMEND EVERYONE BUYS ONE!
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great Purchase!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice Maker! Pros: Makes ice really quickly and it feels like is never empty! Instructions were easy to follow and quick to assemble! Cons: I'm digging here! Maybe that the water tank will need to be filled as frequently as you consume the ice! (I Figure this would be expected)
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Ice Machine
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great. It works nicely. I just keep having ice to drink. I recommended. Love the texture of the ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Amazing ice
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This GE ice maker is the one you want! aesthetically appealing and fast at producing ice. If you like Chic fillet or Sonic ice, this is for you.
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friendBrand response from GE Answers
Posted .Hello there - We're thrilled to hear that our GE ice maker meets your preferences and is the one you want. The combination of aesthetic appeal and fast ice production, especially for those who enjoy Chick-fil-A or Sonic-style ice, is fantastic to hear. If you ever have more feedback or questions, please don't hesitate to reach out. Thank you for choosing GE Appliances. Best regards. -Kacie@GEAppliances
- Pros mentioned:Ice quality
Rated 5 out of 5 stars
Happy wife happy wife
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4th ice maker I had bought for my wife, the other 3 different makes where return because they quit working, it seems to be doing a great job and the wife loves it
This review is from GE Profile - Opal 2.0 38-lb. Portable Ice maker with Nugget Ice Production, Side Tank, and Built-in WiFi - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Great ice machine!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is a game changer for making ice. It hardly runs out of ice. It makes drinking anything from ice water to soda a pleasure. I sits on the counter next to the refrigerator. It’s pretty much quiet I would recommend it to everyone.
I would recommend this to a friend - Pros mentioned:Ice quality
Rated 5 out of 5 stars
Best Ice maker.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Ice maker!! Keeps up with the demand of a 4 person family and then some. Ice is soft and crunchy. Great purchase.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to know you're enjoying your Opal Icemaker. This is a wonderful unit that's been designed to bring "the good ice" into every home. We're confident this unit will continue to serve you and your family well. Thank you for choosing GE Appliances!





































