Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Awesome ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had an interest in this ice maker for sometime, and finally gave in and purchased one. It has been well worth it. I have only had it for about six (6) weeks, so I don’t have much of a review.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello- Thank you for contacting us with your feedback. We are so glad to hear that you are happy with your icemaker so far and so far its been working great for you. We hope you continue to enjoy it for many, many years to come! If there is anything else, we can help with please let us know. Sincerely-Dianna@GEA
- Pros mentioned:Ice quality
Great Ice at an OK price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The ice is awesome. Not a fan of the app. I would have given it 5 stars but the price and app get it 4
I would recommend this to a friend - Pros mentioned:Ease of use
Ice Delight
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is so easy to sent up and get operating. Written instructions are very easy to follow and we were making ice in 20 minutes after turning it on. The unit is VERY quiet.
I would recommend this to a friend - Pros mentioned:Ice quality
Nice Ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good. Produces a good amount of ice a day. Hopefully it last a long time to make purchase worth it. It is expensive for Ice. Would recommend it, best ice for drinks.
I would recommend this to a friend - Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this icemaker. We are a family of 6 and it can keep up with enough ice all day for us. It's the perfect size ice and is really fast at making ice when it gets low
I would recommend this to a friend - Pros mentioned:Ice quality
You need this
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this ice maker! Now that we have it we can’t imagine not having it. Definitely recommend.
I would recommend this to a friend - Pros mentioned:Ice quality
Best purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely the best ice machine I’ve ever used. The ice is soft and love the Bluetooth feature. I actually have bought two of these that’s how much I love it!
I would recommend this to a friend - Pros mentioned:Size
Mr.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the ice output despite the compact size, and it’s modern look fits well on our countertop.
I would recommend this to a friend - Pros mentioned:Ice quality
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are loving our ice maker!! It’s awesome! We are addicted to the ice, it’s so good!! Ready for summer!
I would recommend this to a friend - Pros mentioned:Ice quality
GE profile portable ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker has the best ice and makes it fast.
I would recommend this to a friend - Cons mentioned:Noise level
Ice is amazing the product and service is wack
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes horrible noises every single body that bought says and the customer service for replacement or warranty during the warranty is ridiculous they tell you to record it and send them a video and they will get back to you on fixing it then ask for receipt after you’ve already registered it during purchase.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .The Opal Ice Maker is a complex device that combines electrical and mechanical components. These components power on at different times during the ice making cycle. Typically, when an Opal starts making noises it is an indication that it is due for a descaling and cleaning. We always recommend using distilled water if you aren't already. We are sorry to hear you've had an issue with your Opal and would like to look into this for you. Please reach out to us via a private message on GE Appliances social media like Facebook or X and include a copy of this review, your model and serial number, address, email and phone number. Thank you! Joyce@GEAppliances
- Pros mentioned:Ice quality
Great ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have had the ice maker for a few weeks now and it is working like a charm. I have a First Build design that was used when I got it. It never quite worked right, and was kind of loud. This 2.0 model is great. Always have a good supply of the pellet ice. Totally satisfied
I would recommend this to a friend - Pros mentioned:Ice quality
Extra water tank
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice is fantastic when the machine is finally working. I had to return my 1st one because the extra water tank wouldn't refill. I returned the ice machine and Best Buy gave me a different one without the tank. This one works better but I refill it which can be a pain. I was told they are moving away from the refill tank. Not sure if this is actually accurate info. We do love the ice ... my advice is to purchase the warranty and keep replacing as needed. It's kind of a hassle.
I would recommend this to a friend Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Just clean on a regular basis and product works great!
I would recommend this to a friend- Pros mentioned:Ice quality
Crushed Ice
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this machine! My wife and kids are addicted to crushed ice and use it all the time. Would highly recommend using distilled water, prevents break downs. We have used ours constantly for the last 16 months without a hitch.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice like Sonics’! My kids love this ice. It does seem to rum constantly.
I would recommend this to a friendBrand response from GE Answers
Posted .We're happy to hear that your family is loving the ice. We understand that you have some concerns about noise. There are many normal sounds you may hear. Check out an article on our website called OPAL ICE MAKER - NORMAL SOUNDS to learn more. Your experience is important to us and we will use your feedback to improve. Let us know if we can help in the future. All the best.- Kianna@GEA
- Pros mentioned:Ice quality
For the pregnant lady
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knocked up my wife and she’s having a hard time with food and drinks. So we got this so she could get some fluids down. She Loves it! Ice is ready in 20min whatever you don’t use melts back into the reservoir and is made back into ice. Even the kids are enjoying it
I would recommend this to a friend - Pros mentioned:Ice quality
#1 ICE MAKER
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This I’ve maker is amazing!! Set up was easy but the best part is the ICE. It constantly makes ice so we never run out and we are a family of 5. I love having spring water pellet ice. Every drinks is awesome now! This is definitely one of the best purchases I have made.
I would recommend this to a friend - Pros mentioned:Ice quality
Opal 2 ice maker
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice ever! Was a little worried about making this purchase after reading some of the reviews. But, we haven’t had any issues with our machine and we LOVE the bigger ice.
I would recommend this to a friend - Pros mentioned:Ice quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok So I returned this item. It was bough as a gift. The ice was good and it does last a while compared to traditional ice but the amount of money for the ice maker which doesn't even keep the ice cold cannot do it. Gave it 5 stars cause it works as intended just not for me.
I would recommend this to a friend