Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
Ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Works great
I would recommend this to a friend- Pros mentioned:Ease of use
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great!!! Easy to clean and install. Ice in about 20 minutes after started!
I would recommend this to a friend - Pros mentioned:Ice quality
Crushing sensation!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice machine is incredible, their nothing like small pieces of crushed ice. Ice made in 20 minutes or less My wife loves it.
I would recommend this to a friend - Pros mentioned:Ice quality
Unbelievably Fantastic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the Perfect ice maker. Better than crushed ice! Who knew ICE could make such a big difference..and this one truly does.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget icemaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love it so far. It is very quiet and makes the best nugget ice.
I would recommend this to a friendBrand response from GE Answers
Posted .This is a wonderful unit that brings "the good ice" into every home. Begin enjoying your first batch of ice in 10 minutes or less, with 1.6 pounds of ice produced per hour! We're happy to hear you're enjoying your Opal and we're confident it'll continue to impress.
- Pros mentioned:Ice quality
Pebbled ice for the win!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice machine! Makes awesome pebbled ice and is probably one of the best looking counter top machines one can get
I would recommend this to a friend - Pros mentioned:Ice quality
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so very much! It’s quiet, makes ice fast, and looks nice!
I would recommend this to a friend - Pros mentioned:Ice quality
Love the ice maker
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker ever! It was easy to set up but it does take up a lot of counter space. It makes the best soft ice pellets and if you use a certain kind of bottle water, the ice is even softer. An ice chewers dream.
I would recommend this to a friend - Pros mentioned:Ice quality
would highly recommend
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love, love, love, love, this product. second time purchasing this. first time bought it for a gift for someone & recently bought this for myself, fresh & great tasting ice!
I would recommend this to a friend - Cons mentioned:Price
Amazing, yet pricey
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. Would only be better with an automatic dispenser for hygiene reasons, but cleaning system is great - provided the price doesn’t run you off
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you are liking your Opal portable ice maker and it’s working great for you so far. We appreciate your suggestion as well as we use this to send to our engineers and design teams so that they may use this to improve or make any changes to future builds. If you need anything in the future, please reach out and let us know. All the best! Dianna@GEA
- Pros mentioned:Ease of use
Buy one!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product, easy to setup and use. If you are single or a couple or maybe staying in dorms or a barracks this is a great product!
I would recommend this to a friend - Pros mentioned:Ice quality
Ice Maker
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice maker i ever purchase. make ice very quickly
I would recommend this to a friend - Pros mentioned:Ice quality
Dat gööd ice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The marketing material calls it a “beverage enhancer”. It actually unironically is lol. Great ice, been a month or so and still reliable. 10/10
I would recommend this to a friend - Pros mentioned:Ice quality
Best icemaker I have used.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the most used daily appliance I have at my house. I never thought I would use ice daily when I only had the icemaker in the fridge. The ice produced is very premium and soft. My family loves it.
I would recommend this to a friend - Pros mentioned:Ice quality
Love this ice!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to returned the first one that was damaged, make sure to inspect the box and machine when you first get it. Cleaning can be a pain but it makes good ice!
I would recommend this to a friend - Pros mentioned:Ice quality
Best invention ever!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’M OBSESSED! Best purchase ever! I use it on a daily.
I would recommend this to a friend - Pros mentioned:Ice quality
Best ice maker!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my dad for his birthday. He said this is his favorite gift he has ever received! Set up was super easy, cleaning is easy and it's not loud at all. The ice is perfect! Definitely recommend!
I would recommend this to a friend - Cons mentioned:Noise level
Great ice, easy setup, kind of loud though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great ice, easy setup, and like the wifi connectivity. Only downside is it is quite loud, luckily for us it is in our pantry so we can keep the door shut and not hear it.
I would recommend this to a friend - Pros mentioned:Ice quality
Great Nuggett ice maker!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love nugget ice this machine is the best! I recommend the GE Profile over any other style or brand.
I would recommend this to a friend - Pros mentioned:Ice qualityCons mentioned:Noise level
Great Ice - Horrible Noise.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what this thing costs, I am super disappointed. Biggest complaint is the noise. For the most part, the noise isn't bad. But occasionally as this thing cycles it sounds like it is someone dragging their fingernails across a chalk board......only much louder. I thought maybe the unit was defective. I exchanged it for the same model. Nope.... the second one does the same thing. It doesn't do it all of the time, but at least 3-4 times a day for several minutes at a time. Thought the Remote app would be nice, as you can set a timer when it runs. Problem is that since it is constantly recycling ice, you end up leaving it run 24-7 to make sure you have ice when you want it. So kind of a useless feature. Like the nugget ice, but there has to be better options out there. So far Best Buy has treated me right as far as returns and service.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Hi there, thanks for taking the time to leave a review on your Opal. We can understand how this would be frustrating to hear. A squeaking noise would be considered normal. This happens when ice builds up around the mechanisms of the unit and it needs to defrost. Good thing is, the defrost cycle is automatic and takes about 10 to 45 minutes. You can take a look at an article on our website titled OPAL ICE MAKER - NORMAL SOUNDS for more information. Hope this is helpful! All the best. -Michael@GEA