Customer Ratings & Reviews
- Model:
- XPIO13SCSS
- SKU:
- 6408648
Rating by feature
- Value
Rating 4.0 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are impressed with the Opal 2.0 ice maker, particularly the excellent ice quality and ease of use. The side tank and its convenient size for countertop placement are also well-received. However, some customers have concerns regarding the noise level and long-term reliability, while others feel the cleaning process is a bit lengthy.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice quality
Best Machine
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as a gift. This is the best counter top ice maker.
I would recommend this to a friend - Pros mentioned:Ice quality
Mobile ice is always useful
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No more bagged ice. The convince of having your very own continuous ice maker is priceless
I would recommend this to a friend - Pros mentioned:Ice quality
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it so far it’s Ben the bet thing ever . Wish I had purchased it sooner
I would recommend this to a friend - Pros mentioned:Ice quality
Perfect ice
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far one of my favorite purchases ever. I love, love, love my ice maker! Keeps ice constantly with just filling the reservoir every few days.
I would recommend this to a friend Trash Product in a Pretty Shell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a younger tech-savvy guy, I thought this high-end ice maker would be a great addition. Instead, I got a glorified paperweight with LEDs. Let’s start with the Wi-Fi setup it’s absolutely useless. I tried every trick in the book: resetting the machine, switching Wi-Fi bands, updating firmware, uninstalling/reinstalling the SmartHQ app. Still nothing. GE’s app is buggy garbage, and support just sends you generic copy paste replies. The design is flawed too. The lid is finicky, the sensors act up constantly, and the side tank is awkward to fill and doesn’t sit right. The noise level is higher than expected, and don’t even think about using it in a quiet kitchen or small apartmentit hums and clicks like it’s fighting demons inside. Reliability? Within the first week it started having random shutdowns. No error messages, no warningjust shuts off. Then the machine began acting like it’s full when it’s clearly not. Restarting it became a daily ritual. Not what I signed up for with a $600+ appliance. Bottom line: Don’t let the sleek look fool you. GE slapped a nice finish on a product that barely functions. The “smart” features are broken, the machine is temperamental, and for this price, I expected excellencenot endless headaches. I’m returning this overpriced boat anchor and advising everyone to look elsewhere. GE really fumbled hard with this one.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Given the issues you had with your Opal ice maker, we'd very much like to review your situation. If you still have the product, we encourage you to send us (GE Appliances) a private message on one of our social channels (Facebook, Instagram) with your contact information, model and serial numbers, and a copy of your review. -Vikki@GEAppliances
- Pros mentioned:Ice quality
Perfect
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far this machine has worked flawless. There is not one thing I can say bad this far. It does exactly what it’s supposed to and as stated.
I would recommend this to a friend - Pros mentioned:Ice quality
Obsessed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am obsessed with this ice maker. it makes a lot of ice per day it is easily able to keep up with our household of 7
I would recommend this to a friend - Pros mentioned:Ice quality
Nuggets
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect Ice every time. The amount and the process is awesome
I would recommend this to a friend - Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best ice machine! The only issuse i have is cleaning it. It can be aggravating to clean.
I would recommend this to a friend - Pros mentioned:Ice quality
Very nice ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This ice maker does not disappoint. It has produced more ice than we need. We are very satisfied
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thanks so much for taking the time to write about your awesome ice maker! We're glad to know that you're loving this machine so far. It's definitely a treat to have and we know you'll enjoy it for a long time. Thanks for choosing GE! -Don@GEA
- Pros mentioned:Ice quality
A must have if you use a lot of ice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the ice. Love how fast it makes it. Keeps up with 4 in the family filling 40oz hydoflasks all day
I would recommend this to a friendBrand response from GE Answers
Posted .Hey there- We appreciate you taking the time to leave your feedback. We are thrilled that you love your Opal portable ice maker and are also enjoying how fast it makes you that famous nugget ice! We hope it continues to please you for a very long time. If you need anything in the future, please reach out and let us know. We are happy to help. All the best! Dianna@GEA
- Pros mentioned:Ice quality
Best little nugget ice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Oh my goodness! This is a great ice machine that makes the best snow type nuggets. We use it 24/7. If you are thinking about it...just get it...you won’t regret it.
I would recommend this to a friend - Pros mentioned:Ice quality
I LOVE this ice maker
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE this product. Produces ice very fast. Great quality small chunks that make up the “good ice”. My neighbors even come over to get bags of it.
I would recommend this to a friend - Pros mentioned:Ice quality
Ice machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love my ice machine. Love the small ice it makes and the amount. For a family of four it makes enough ice for all of us. We’re never running out of ice now.
I would recommend this to a friend - Pros mentioned:Ice quality
Feed the Need
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wife loves chewy ice. This does the trick. It’s a little expensive but it’s worth it. Keep the reservoir filled with water and the machine will constantly put out ice.
I would recommend this to a friend - Pros mentioned:Ice quality
GE Opal Ice Machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only ice machine that makes the best ice. Worth the money.
I would recommend this to a friend - Pros mentioned:Ice quality
Nugget Ice Maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great ice maker! Work well much better than the non name brands.
I would recommend this to a friend - Pros mentioned:Ice quality
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Girlfriend loves the small ice it makes and she uses it daily and hasnt had a problem with it yet
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - Thanks for your sharing your experience with your GE Opal icemaker. We're happy to hear that your girlfriend is enjoying this awesome machine! Reach out to us if you have additional questions. Cheers! - Don@GEA
- Pros mentioned:Ice quality
Perfect ice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes perfect sonic style ice. A must have for my family!
I would recommend this to a friend - Pros mentioned:Ice quality
Nice ice machine for a mini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice ice machine. Makes enough ice for about 5 or 6 full cups of ice. Takes about 3 hours to make a full tray.
I would recommend this to a friend