Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$699.99
Save $110
Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4806 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 76 Showing 1,501-1,520 of 4,806 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it two weeks back. Amazing product. Quick and efficient with very low operating sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! I’m thinking about purchasing the dryer machine

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sharp looking appliances

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the washer/dryer set for a month now. I love the steam clean settings. They tackle all pet odors and the clothes come out smelling so clean. I love the look of the appliances and they are much more quiet than my last washer/dryer set.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Well made front load washer with great features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well made stackable front load washer with multiple washing cycles each with multiple washing settings. Large capacity stainless steel tub holds large loads. We used the Best Buy delivery and take-away option and it was quick and easy !

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Noise level

    Rated 5 out of 5 stars

    Lovee this set

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washer efficient and quiet! Also bought the dryer!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to Use, Durable

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is really easy to use. If you have a dog I would recommend removing the dog hair from the silicone flap in between the washer and the door by hand and then running a cleaning cycle after you have days you need to wash pet items or heavily fur covered clothes or blankets of your own.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Best Washer ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best washer ever. I love that is very silent and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Wife

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung proformance 5 star ! My wife is very pleased with it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    5 stars, great washer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So in my mind, you do not need a WI-FI washer and you do not need the stands. In my opinion. So this is a well made washer, the best one in my mind for about 600-700. It is smooth and is so efficient you use much much less laundry detergent. I have had it a month and I can recommend this washer to you or someone that I know.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Champ

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ they installed it pretty fast ordered it in store a nice lady help me out much respect for her patience with us asking hella questions

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Price

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent and super quiet model. Great washer for the money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung washer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We first got the open box washer even though we ordered brand new, after few days we got the brand new washer installed. Buying experience from best buy is always good except delivery experience where you have to careful cheers. Cheers!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      We're glad to know that you had a good buying experience.

      Please contact our Best Buy customer service department at (888) 237-8289 should you need further assistance with the washer delivery experience. Call 24 hours a day. They can answer your question or transfer you to your local store.

      Thank you.

      -Angelica Samsung

  • Rated 5 out of 5 stars

    Love these machines!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always loved Samsung appliances and these do not disappoint. The color is beautiful in person and the technology allows for seamless bluetooth integration through their app. Would absolutely recommend this set to anyone in the market!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excelent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, very good I loved her so good Excellent, very good quality, I love it. The best investment of my life.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned both the washer and dryer. With in the first week the washer got stuck on the spin cycle.. I thought it might be a one time thing but it did it again and then it started getting real loud during the spin cycle. It was in my window to return and I was not going to take a chance on keeping them. Also the amount of water left in the door seal and the door seemed flimsy.. just did not think this was going to last very long.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing Samsung for your laundry needs, Annmcbee. We completely understand the disappointment you have gone through, and we are saddened that you no longer have the product. We would love to work with you in the future.

      Please visit www.Samsung.com or one of our partners to explore products that better fit your needs.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good washing machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've have owned this washing machine for about a month and i have to say its a good washing machine it replaced a maytag top load washer that was a major lemon from day one this one senses how much clothing is in it and adds the right amount of water compared to the maytag.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation staff was the best. The product deliver great performance consistently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect blend of performance and price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to replace my old front-loading Samsung after 20 years and chose this one because consumer reports had the highest rating for this washer at the cheapest price. Something I shoot for. Why get 2 points better score for 300 dollars more, or 5 points lower score for 300 dollars more

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A washy washer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy to set up. Plays a long jingle when done. If buying an open box, due remember to remove the transport bolts.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy from a professional

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washing machine and I very much hope we don’t have problems like we did with our first one that was exactly the same. We didn’t purchase the first one through Best Buy. This is a replacement for the other and Best but happened to be the only one that still had it. It’s a nice looking washer that runs very well. Problem is that with time I’m afraid a drum bearing will go out like the other washers did. Best Buy has been very good about explaining their service and have told us to contact them with any problem that may arise. So glad I went with Best Buy.

    I would recommend this to a friend