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Customer Ratings & Reviews

$699.99
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Comp. Value: $809.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers enjoy the 4.5 Cu. Ft. High Efficiency Stackable Smart Front Load Washer's quiet operation, excellent cleaning performance, and ease of use. Many appreciate its large capacity and consider it a good value for the price. While some users wish the door was reversible, the majority of feedback is positive. The powerful spin cycle is also frequently praised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 4,829 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Clean

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got an open box. Slightly damaged but at a great discount. Washer is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice spacious washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and spacious washer. easy to load and washes the clothes very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Luxury laundry

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, It is beautiful, washes things perfectly (with many settings) and looks so luxe, doing laundry is a pleasure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price and quality right on point!!! This is a very product highly recommended?!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other reviews said it could be loud. We haven't heard anything. Its so much quieter thank our old set.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer/dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer/dryer combo. It’s easy to use and you can control it using smart thing’s app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product !!!! Love my new washer and dryer would recommend to everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does the job! More features and energy efficiency than older models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and very easy to use would highly recommend to others!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is so amazing I love how it hasnt smelled bad at all like other people say their front load washers smell mine has kept really good after 2 years of having it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Nice Washer, Excellent performance

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent equipment, great performance, the washer's design is very nice and elegant, the service was great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Installation a joke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's my 2nd Samsung washer in 2 years, and the installation crews that best buy contracts out are the worst. There is zero quality control because they have these guys do 15 to 20 installs in one day. First installer didn't level the legs of the washer and since it's stacked in a closet, I wasn't going to try to attempt myself after they left. Had to have them come out again days later to level the feet, then those guys snapped the ground prong of the plug in the wall and left and didn't even tell me that they did it. I could not use the washer due to the danger of electrical shock. Now I had to have them exchange the washer for a new one days later to find out that when they came to install new one they would not be able to install the new one because of the danger of the plug broken off from previous installer. Then I had to reschedule for a 4th time days later again and replace the electrical outlet myself before they came to install new one. I will never again be purchasing from best buy, especially having something installed from them, a complete joke. Oh, and the legs are still not level which I have to still do myself now after all of that

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SteveL,

      To better address your service and installation experience, please contact Best Buy customer service department at P. (888) 237-8289 H. 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      -Kimberly Samsung

  • Rated 5 out of 5 stars

    Excellent washer, reasonable quality vs. price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the washer 2 months ago. It is great for now! Good capacity - you can load queen or king size comforter. All default programs are no longer than 1h, while you can customized them to your needs (increase or decrease the number of rinse cycles, soil level, temperature (!) and so on). It is energy efficient, so you can apply for EnergyStar rabate. Clothes are fresh and almost dry. The most important thing is that it has separate compartments for: detergent, bleach and softener (and uses softener during rinse). This washer is stable and quiet. I hope that it will work efficiently for many years!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this washer. Easy to use. Definitely needs the pedestal

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it cleans clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine just works. It is easy to use, and the mobile alerts feature that lets you know when the cycle is finished is great for not disturbing sleeping babies.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Good value for money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my previous samsung washer with similar features that worked without any issues for 12 years. I had to replace as many parts worn out. I am expecting a similar performance with this new machine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer and dryer. Pretty color and so many options.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great unit for the price and works as it should. bought to stack in a rental property and they have worked great the last 6 months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with this washing machine. It does the job very fast and for the price it's like having a upscale washer in my home for me and my family. Would highly recommed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best machine ever. The best buy the great place for buy.

    I would recommend this to a friend